Manager, Sport
5 months ago
Manager, Sport & Leisure
(12004)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Nestled on the south-eastern shoreline of Malaysia, between lush rainforests and South China Sea, One&Only Desaru Coast is a spectacular tropical retreat spread across 128 acres of unspoiled nature and flanked by a secluded 1.5 kilometre stretch of pristine white sands. The warm Malaysian charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
- Establishing and maintaining good working relationships with key departments such as Concierge, Front Office, KidsOnly, Finance, Excursion & Diving, Water Sports, Sales, Beach Club (F&B)
- Ensures the delivery of O&O standards and service levels in all areas that are under her responsibility
- Enforce & Conduct daily spot checks of all Recreation out-lets and grooming of its team to ensure that they are in accordance with O&O standards
- Establishes, implements and monitors a maintenance and repairs program (for all assets in her/his care) in conjunction with the Engineering department and/or relevant other departments
- Actively initiates and implements product improvements and innovations
- Administration of payroll, PSAs, vacation planning, performance reviews, coaching and counseling
- Providing ongoing training and development for line staff and supervisors and achieve targeted annual training hours as set forth by the resort
- Conducting daily briefings and monthly staff meetings including minutes
- To provide an effective structure for communication within the department at all levels
- Leads by example, inspires and motivates those around through enthusiasm and inspires and guides others to make their decisions based on the organizations values and overall direction, keeping the Company’s goals in mind
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
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