Trade Services Manager

4 weeks ago


Malaysia RHB Banking Group Full time

Working Hour
- Regular Hours
- Monday - Friday- Business Area- Location- Description

**Primary Objective**:
Mentor and guide a team of Trade Services Specialists to achieve the following targets
- Drive Multi Trade Line utilization to maximize fee income.
- Ensuring efficient and error free processing of trade transactions in line with international standards
- Making available trade product and services to meet customers’ needs
- Ensuring end to end integrated trade system

**Key Responsibilities**:
**Business Performance**
- Guide Officer staff under supervision on trade products, procedures and policies.
- Enhance product and services in meet local and international markets requirements.
- Work with Corporate and Commercial Banking Department to promote trade business.
- Drive the trade business utilization with both Lending Units to achieve trade fee, fund and asset growth
- Motivate and equip the team with relevant skills set to improve operational skills in trade and related up to date knowledge to enable them to excel in their job.

**Operations and Process Flow**
- Regular monitoring of outstanding and overdue bills in accordance with guidelines and policy.
- Supervise staff to provide efficient, error free processing meeting and compliant to internal and external regulations, policies and procedures
- Review product process flow to improve efficiency and mitigate operational risk
- Assist the ICBA system enhancements and interfaces
- Ensure checks conducted prior to processing of transactions.
- Requirements

**Requirements**:
Bachelor Degree -.
- Minimum 3 years in managerial position in Trade Operations and Services
- In depth knowledge of trade products and services and governing rules, local and international trade landscape
- In depth knowledge of the group’s strategic direction, business operations and supporting IT system
- Good team leadership and interpersonal skills
- Excellent planning, organizational and analytical skills
- Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards


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