Digital Affinity Insurance Lead

1 week ago

Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

Digital Affinity Insurance Lead - GEGM

**Discover the GREAT in your career.**

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is **Integrity, Initiative, **and **Involvement** - from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

**Integrity, Initiative, **and **Involvement **is what guides us. It is what makes us do the right thing, take the lead, and choose 'we' over 'me'. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.

If you are looking to grow in an enriching career filled with opportunities and potential, we are seeking an experienced professional to join our General Insurance team as **Digital and Affinity Insurance Lead. **In this exciting role, you will work closely with our digital affinity partners to drive customer acquisition as well as engagement via our partner's platforms.

**The Role**:

- Be adept in managing a business in a complex, multi-functional, cross-border environment - working across different teams and organizations to drive business strategies
- Good understanding of customer segmentation and execution of relevant acquisition and engagement activities via partner's platform(s)
- Establish customer life cycle program and manage conversion funnel on a portfolio level, across different insurance product lines
- Additional responsibilities lie in managing a pipeline of product releases and integrations to our partner's platform(s)
- Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
- Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
- Highlights any potential concerns /risks and proactively shares best risk management practices
- Other responsibilities entailed

**The Person**:

- Relevant degree level qualification or equivalent
- Minimum 10 years working experience in selling/distributing General or Life Insurance products with good understanding of retail insurance products for the digital space.
- Prior experience in banking (bancassurance)/telco business teams a plus
- Experienced in digital ecosystems and customer life cycle management
- High level of integrity, takes accountability of work and good attitude over teamwork
- Takes initiative to improve current state of things and adaptable to embrace new changes

Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.

**Location**: HQ, Kuala Lumpur

**Entity**: Great Eastern General Malaysia

**Employment Type**: Permanent

**About Great Eastern**

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people's lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

Job ID 210001IZ

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