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General Manager

5 months ago

Kuala Lumpur, Malaysia KIONG GAY PLASTERCEIL SDN BHD Full time

Branch Management: Providing leadership and guidance to branch managers in each state, overseeing their performance, and ensuring the smooth operation of each branch.
- Standardization and Consistency: Developing and implementing standardized processes, policies, and procedures across all branches to maintain consistency in operations, customer service, and brand image.
- Communication and Collaboration: Facilitating effective communication and collaboration between branch managers, sharing best practices, coordinating activities, and ensuring alignment with the overall organizational goals and strategies.
- Performance Evaluation: Monitoring the performance of each branch, analyzing key metrics and performance indicators, identifying areas for improvement, and implementing strategies to optimize branch performance.
- Resource Allocation: Allocating resources, including staffing, budgets, and equipment, across different branches based on their needs, market conditions, and growth potential.
- Compliance and Regulations: Ensuring compliance with state-specific laws, regulations, and licensing requirements for each branch location. This may involve staying updated on local regulations and ensuring that each branch operates within legal and regulatory boundaries.
- Customer Relationship Management: Overseeing customer relationship management efforts across branches, ensuring a consistent and high-quality customer experience, and addressing any customer concerns or issues.
- Training and Development: Identifying training needs, organizing training programs, and providing support and guidance to branch managers and staff to enhance their skills and knowledge.
- Reporting and Analysis: Collecting and analyzing data from each branch to generate reports on performance, financials, and operational efficiency. These reports can help identify trends, opportunities, and areas that require attention or improvement.
- Expansion and Growth: Collaborating with senior management to evaluate potential expansion opportunities, opening new branches in new states, and developing strategies to drive growth and market presence.
- Risk Management: Identifying and mitigating potential risks and uncertainties that may impact the organization's operations, reputation, or financial stability.
- Strategic Partnerships and Business Development: Exploring and establishing strategic partnerships, collaborations, and business opportunities to drive growth and expand the organization's reach.
- Communication and Reporting: Ensuring effective communication channels within the organization and providing regular updates to senior management, board of directors, or other stakeholders.

**Job Types**: Full-time, Permanent

**Salary**: RM9,000.00 - RM15,000.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus