Restaurant General Manager

3 weeks ago


Kuala Lumpur, Malaysia Lotus Capital DKR Full time

Job Description:
We are seeking a dynamic and experienced General Manager to oversee all aspects of restaurant operations and lead our team to success. As the General Manager, you will play a crucial role in ensuring the efficient and effective operation of both the front and back of house. Your leadership, organizational skills, and dedication to excellence will drive our restaurant's performance and uphold our commitment to exceptional guest experiences.

**Responsibilities**:

- Oversee all aspects of restaurant operations, including both front and back of house areas.
- Develop and implement policies and procedures to ensure efficient and effective operation, in alignment with company standards.
- Manage staffing, including hiring, training, scheduling, and conducting performance management.
- Monitor financial performance and implement strategies to achieve revenue and profit goals while maintaining cost controls.
- Ensure compliance with health, safety, and sanitation regulations to maintain a safe and clean environment for guests and staff.
- Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to exceed guest expectations.
- Foster a positive work environment and promote teamwork among staff members, encouraging collaboration and communication.
- Travel domestically and internationally for franchise training sessions & workshops

**Requirements**:

- Proven experience as a General Manager or similar role in the restaurant industry.
- Minimum of 5 years of experience in restaurant management
- Strong leadership and management skills, with the ability to motivate and inspire a diverse team.
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and vendors.
- Solid understanding of restaurant financials and experience in budgeting, forecasting, and cost control.
- Knowledge of health, safety, and sanitation regulations, with a commitment to upholding standards.
- Ability to handle high-pressure situations and resolve conflicts with professionalism and diplomacy.
- Results-driven mindset with a focus on achieving and exceeding performance goals.
- Flexibility to adapt to changing business needs and willingness to take on additional responsibilities as required.
- Willingness and ability to travel domestically and internationally for professional development and franchise-related engagements.

**Benefits**:

- Competitive salary commensurate with experience.
- Comprehensive benefits package, including health insurance and retirement plans.
- Opportunities for career growth and advancement within the company.
- A supportive and collaborative work environment where your leadership skills are valued.
- Travel opportunities for professional development.

**Job Types**: Full-time, Permanent

Pay: RM6,000.00 - RM9,500.00 per month

Schedule:

- Rotational shift

**Education**:

- STM/STPM (preferred)

**Experience**:

- Restaurant Management: 1 year (preferred)


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