Enabler Relationship Manager

7 months ago


Kuala Lumpur, Malaysia Shopee Full time

Department Business Development and Partnerships- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

**About the Team**:

- The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices. Browse our Business Development and Partnerships team openings to see how you can make an impact with us.- Developing and maintaining a close relationship with Enablers
- Oversee assigned accounts and resolve enabler-related inquiries, issues, and escalations from various stakeholders
- Constructing high-level strategic business plans and identifying new sources of growth
- Educating Enablers on methods to increase their traction in Shopee
- Working closely with internal teams (eg: marketing, merchandising) to support business operations of Enablers
- Other enabler-related roles and responsibilities that may be required from time to time to support team needs

**Requirements**:

- A Bachelor’s degree in any field; experience in the e-commerce industry will be an added advantage
- 2-8 years of working experience, preferably in a role with relationship management / customer service experience
- Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly
- Excellent team player with strong business acumen, and a drive to always deliver on KPIs
- Excellent command of English, the ability to converse fluently in other languages (eg: Bahasa Melayu, Mandarin) to communicate with various stakeholders



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