Outlet Manager

7 months ago


Petaling Jaya, Malaysia MOD Auto Sdn Bhd Full time

1.Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook.

2. Responsible for the handover of vehicle to Service Advisor with all customer request duly attended as promised.

3. Responsible for planning the daily workshop loading, scheduling and systematic allocation of repair orders to respective team leaders.

4. Provide guidance to respective staffs on daily, monthly and quarter basis to work and plan in accordance with formulated strategies.

6. Ensure efficient warranty administration, strict compliance to warranty policies, procedures and guidelines.

7. Manage sales advisors to ensure targets are delivered through people management performance review, reward and individual recognition.

8. Plan to ensure achievement of monthly, quarterly and yearly target set by distributor, aligning with company sales policies and strategies.

9. Conduct regular sales and business review to evaluate Sales Advisor performance.

10. Creative development of any selling tools used for retail including brochures, image cards, customer profiles, fit guides.

11. Initiate regular meeting/discussion/report on job distribution, handover and other related operational problems to achieve high degree of customer satisfaction.

12. Undertake any other ad-hoc assignments or duties assigned by superior when required.

1. Minimum Bachelor’s Degree.

2. At least five (5) years of working experience in automotive related industry.

3. Must be hands on, detail oriented and dedicated.

4. Independent and able to work under pressure, fast phased, high volume, and multitasking environment.

5. Ability to interact with all levels of people to address arising issues.

6. Responsible, meticulous and possess good working attitude.

**Job Types**: Full-time, Permanent, Contract, Internship, Fresh graduate
Contract length: 12 months

Pay: RM4,572.36 - RM7,403.58 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Monday to Friday
- On call

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- Sales: 4 years (required)


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