ERP Support Executive
1 week ago
ERP SUPPORT EXECUTIVE(ERP-ENTERPRISE RESOURCE PLANNING)
RESPONSIBILITY
1)APPLICATION SUPPORT(ERP)
- PROVIDE SUPPORT IN ANY MEANS TO USERS THAT FACE DIFFICULITIES IN USING THE SYSTEM.IDENTIFY THE NEEDS OF THE EMPLOYEEES AT CSE GROUP OF COMPANIES ON THE ERP SYSTEM.CARRY OUT ATHOROUGH STUDY ON THE VARIOUS FUNCTION IN THE SYSTEM TO EASE THE EMPLOYEE'S WORKLOAD.TO ENSURE THE ERP SYSTEM RUNS SMOOTHLY WITHOUT ANY DISRUPTIONAND PROVIDE SUPPORT TO FUFILL USERS NEED.
2)DOCUMENTATION,PROCESS FLOWS,TS
- COLLATE INFORMATION FROM USERS AND DOCUMENTS THE PROCESS FLOW BASED ON THE INFORMATION PROVIDED.STUDY AND REVISE ON THE EXISTING DOCUMENTATION AND PROCESSES
3)PROGRAMMING (CUSTOMISER,CRYSTAL REPORTING)
- ABLE TO CREATE /MODIFY EXISTING PROGRAMS TO EXTRACT DATA FROM THE ERP SYSTEM WHEN NECESSARY BASED ON THE USER REQUEST/NEED.
EDUCATION/EXPERIENCE
- Higher Diploma in Computer Sciences.
- Minimum 3 years experience in relevant IT background.
This is CSE Group's Retail arm for the after-market business. Responsible for the distribution of our products, as well as installation and field support services.
Bachelor's or Equivalent
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