Asia Pacific IT ERP Specialist

3 weeks ago

Shah Alam, Malaysia Azelis Full time

Asia Pacific IT ERP Specialist
- Opportunity
- Provide specialist support for Microsoft Dynamics 365 Finance & Operations (D365 F&O) ERP, with a specific focus in Trade & Logistics, for the regional M&A Post Merger Integrations (PMI) pillar, to provide day-to-day operational L2 IT functional support for Azelis and to explore existing ERP functionalities used within the Azelis Group that can be activated for APAC countries. This individual will ensure that the specialist support rendered will be fully in-line with Group IT Portfolio, Standards and Policies. This individual may also take a role in contributing to APAC level programmes and/or projects (workload allowing).

Reporting Line & Location
- The APAC IT ERP Specialist will report to the APAC IT Manager.

The role will be based in Kuala Lumpur, Malaysia.
- Main Accountabilities- Manage M&A PMI IT ERP integrations that are in-line with Group IT Portfolio, Standards and Policies;-
- Ensures and supports business continuity during the M&A PMI process covering, but not limited to, ERP fit-gap analysis, ERP development and business process harmonisation;Identify, define and propose opportunities for the use of existing ERP functionalities used within the Azelis Group that can be activated for APAC countries;-
- Contribute to the formulation of the Azelis IT Strategy at the APAC level;-
- Contribute to the M&A PMI playbook at the APAC level;-
- Manages stakeholders in and through the PMI process and/or through the daily operations of the ERP;-
- Executes on routine tasks and/or daily operations with respect to L2 IT functional support for the ERP;-
- (Where applicable) support the various APAC IT teams during the M&A PMI process and to contribute to APAC programmes and/or projects.Responsibilities / Tasks- Implement and execute the M&A PMI strategy in the APAC countries-
- Support and execute on the APAC M&A PMI IT integration processes and to be a key IT team member for the APAC IT Manager and the APAC M&A PMI project team/s-
- Collaborate and execute primarily on the ERP data migration, ERP fit-gap analysis and business process harmonisation during the M&A PMI process-
- Collaborate with external IT and/or commercial and/or functional team members during the M&A PMI process-
- Collaborate cross functionally with commercial and functional team members during the M&A PMI process-
- Collaborate with Corporate IT ERP team to understand and explore existing ERP functionalities used in the Azelis Group that can be activated for APAC countries-
- Collaborate with APAC IT team members to advance APAC IT’s strategies and policies during the M&A PMI process-
- Share and contribute to the best practices of APAC’s M&A PMI processes-
- Provide L2 IT ERP functional support when escalated from the L1 IT ServiceDesk for APAC (~20-30% of the resource’s capacity)-
- Communicates effectively to ensure alignment across Local, Regional and Group stakeholders-
- Employ the use of project management skills and techniques (create project plans, manage timelines, mitigates risks, reporting, etc.) to support the APAC IT Manager and the M&A PMI processes-
- Execute on any other tasks assigned that is relevant to the role and responsibilities of the employee- Skills & Competencies-
- Bachelor’s degree in Information Systems, Business Management, and/or in related fields
- Advanced level of English, speaking and writing capabilities
- Minimum 3 years of working experience with Microsoft Dynamics 365 Finance & Operations
- Broad and in-depth knowledge about IT integration processes covering, but not limited to, ERP fit-gap analysis, ERP development and business process harmonisation
- The ability to understand how Azelis’ ERP works and to map the business processes to the ERP functionalities and business processes used at Azelis-
- The ability to identify the fit-gap between the ERP functionalities and/or in the business processes to recommend changes either to the ERP and/or to the existing business process
- The ability to triage and resolve ERP escalations successfully from the L1 IT ServiceDesk for APAC
- The ability to utilise all available technologies and tools to ensure and support business continuity during the M&A PMI process
- The ability to communicate risks and to manage its escalation path appropriately with the APAC IT Manager
- The ability to communicate ideas, thoughts and feedback in a clear and concise manner-
- The ability to use project management techniques to drive progress in any project
- The ability to facilitate the implementation of changes in the IT environment
- Well-developed interpersonal and communication skills
- Able to work independently, setting of priorities and efficiently meeting explicit and implicit deadlines
- Good problem analysis and problem-solving skills-
- Detail-oriented and thorough team player with strong work ethics
- User service orientated, self-motivated and result-oriented
- Ability to interact effectively with all level

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