中英在线客服

2 weeks ago

Kuala Lumpur, Malaysia MEXC GLOBAL Full time

1. Responsible for receiving user's consultation and answering user's doubts through online customer service tools;
2. Feedback the problems existing in the use process of users in a timely manner, and do a good job in collecting and sorting out problems;
3. Strong business sensitivity, able to master basic business after receiving training.
Financial related knowledge and experience is preferred;
4. Think about daily work, be good at discovering obstacles in user experience, mining user requests, and promoting problem solving and process optimization;
5. Able to work in shifts (Morning, Afternoon, Night)

**Job Requirements**

1. Good logical thinking ability, can judge the real needs of users;
2. Passionate about Client Server, responsible for customer experience, and able to provide comprehensive problem solutions;
3. Effectively adjust communication methods and styles according to different objects;
4. Have self-management ability and be able to work independently in a fast-paced environment that is constantly changing;
5. Have good learning ability, good at discovery and self-summary;
7. Good at communication, good expression ability, strong affinity, hard-working, good pressure bearing ability;
8. Working Languages: Chinese and English.

**Why work with us?**
- Totally remote job, so you can work from anywhere
- We are super helpful and friendly
- Have a night shift bonus
**- High-salary (UP TO 2000$ based on working experiences)**

职位类型：全职

薪资： 每月最高 RM9,000.00

工作经验:

- 客服: 1 年 (首选)
- cryptocurrency: 1 年 (首选)

工作语言:

- 中文 (必填)

申请截止日期： 25/07/2023

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