Customer Service Executive 客户服务专员

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Prinz Klinik Full time

Roles & Responsibilities 工作范围:

  • Managing sales inquiries through Facebook, IG and WhatsApp, promoting health
screening products and close deal as well as upselling other screening products.

  • To work closely with other team members to achieve the monthly new leads target.
  • Approach customers from enquiries to capture the leads details.
  • Provide a positive customer service experience through various online communicationtools responding to client requests and anticipating unstated needs.
  • Develop and maintain positive customer relations and coordinates with other departments within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
  • Assist to arrange customers appointments and to sign up any interested leads
  • Assist in resolving customer complaints tactfully. Perform any other duties as assigned by superior and management.
- 透过社交媒体账号(Facebook, IG, WhatsApp)管理销售咨询,推荐健康检查服务及有效增效其他检查项目。
- 透过与团队的紧密合作以达到每月新客户指标
- 处理客户咨询并且记录详情
- 透过在线沟通提供正面客服服务及回应客户需求
- 建立和维持正面的客户关系并与公司内其他部门协调以确保客户的请求和问题得到适当、及时的处理。
- 帮助客户注册及预约有兴趣的项目。
- 委婉的帮助及处理客户投诉。
- 履行上级和管理层指定的任何其他职责。

Requirements 职位要求:

  • SPM / STPM / Diploma / Degree with at least 1 year experience in any call centre is added advantage.
  • Proficient in basic languages English and Mandarin (both written and verbal).
  • Basic Competency of Microsoft Office Suite (Excel, Word & PowerPoint).
  • Experience in medical industry will be an added advantage.
  • Must be highly motivated, initiative, sales oriented and willing to learn. Flexibility towards fast changing priorities and business processes.
- 拥有SPM / STPM / Diploma / Degree 文凭及至少一年以上电话服务中心工作经验为额外优势
- 欢迎应届毕业生申请并且提供在职培训
- 精通中英文
- 基础使用Microsoft Office Suite (Excel, Word & PowerPoint)
- 拥有医疗服务及相关行业趋势为额外优势
- 善于自我激励及以目标为导向思维
- 适应能力强者为佳

  • 客服专员 Customer Service Consultant

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Infinity8 Sdn Bhd Full time

    **Job description**岗位职责:- 客户支持:通过电话、邮件、在线聊天等多种渠道,为客户提供有关加密货币和区块链项目的咨询和支持,解决客户问题,提升客户满意度。处理客诉问题,做好相应文档记录。-...

  • 旅行客户服务支持

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia REGENERATION RESOURCES Full time

    我们正在寻找一位充满热情和积极的普通话旅行客服支持专员加入我们的团队 在这个职位中,您将成为我们公司的代言人,为寻求难忘体验的旅行者提供卓越的客户服务。...

  • Customer Service 客服管家

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PRECIOUS MY SDN BHD Full time

    愿意轮班及假日、公共假期值班者- 具备沟通社交能力、个性开朗、积极主动、善于倾听- 熟知电脑文书处理如:Excel, Word, Outlook, Power point和公司的系統- 流利中文沟通能力- 欢迎应届毕业生申请- 有以下工作经验者优先录取:有相关工作经验至少一年者-...

  • Customer Service Executive 客户服务

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Quisine Nutritious Caterings Sdn Bhd Full time

    工作描述 Provide full support on matters related to sales operation- 提供与销售运营有关事项的全面帮助 Handle Customer enquiry and to provide information and assistance- 处理客户查询并提供信息和帮助 Respond to customer service issues in a timely manner- 及时响应客户服务问题Job Requirement:职位要求 At least 1...

  • J - Cashier Server收银服务员 【chinese

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time

    吉隆玻高档餐厅,提供中式菜点、茶饮和服务的餐厅,主要经营粤、川等菜系,除了满足顾客食用中餐的需求外,还为顾客提供交际应酬、喜庆宴会、家庭聚餐、礼品商务等服务。正在扩充人员啦诚聘招揽充满热诚的你们加入我们的团队。A high-end restaurant in Kuala Lumpur that serves...

  • 旅游客户服务支持(中文)

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia REGENERATION RESOURCES Full time

    在这个激动人心的职位中,您将成为我们尊贵旅行者的第一联络人,提供卓越的 پشتیبانی并确保顺畅的旅行体验。您将回答他们的问题,解决他们的疑虑,并帮助他们 从头到尾导航预订流程。职责- 使用普通话通过电话、电子邮件和实时聊天回复客户查询。-...

  • Sales Executive

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Spaceland Sdn Bhd Full time

    Responsibilities 职责: Responsible for the sales of nightclub tables, including introducing table services, pricing, and booking procedures to customers. Provide excellent customer service by addressing customer inquiries and concerns with professionalism and empathy. Strengthen relationships with existing customers to ensure their satisfaction and...

  • 公司正在寻找社交媒体聊天支持专家(普

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia REGENERATION RESOURCES Full time

    关于这个职位在这个令人兴奋的角色中,您将成为我们公司在社交媒体上的代言人,用英语和普通话为我们的客户提供卓越的客户服务。您将负责监控我们的社交媒体渠道,及时回复查询和疑虑,并以友好和专业的态度解决客户问题。职责:-...

  • Receptionist-marketing

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HEALTH GEM SIGNATURE SDN. BHD. Full time

    As a Market Reception Specialist, you will bridge the gap between our Kuala Lumpur branch and clients, responsible for customer reception and business sales. You will represent the company in building positive relationships with clients and driving business growth.Responsibilities: Welcome and receive visiting clients, providing professional service and...

  • Customer Service Executive

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LEGENCY GROUP SDN. BHD. Full time

    Job HighlightsIncentive / RewardAnnual Company TripMonthly ActivitiesResponsibilities: To handling customer inquires & provide solutions to all customer related problems. 负责客户在线咨询答疑,针对客户咨询需求,提供有效方案 Providing high quality of customer service via Live Chat support. 通过Live Chat提供高质量的客服服务 To...

  • 旅行客戶服務支持 (台灣國語)

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia REGENERATION RESOURCES Full time

    公司正在尋找一位熱情且以客戶為導向的台灣國語旅行客服支持人員,加入我們不斷發展的團隊在这个职务中,您将成为我们旅行客户与公司之间沟通的桥梁。您将通过电话、电子邮件或聊天与客户互动,协助他们预订行程、解决问题并确保他们拥有愉快的旅行体验。職責-...

  • Customer Service Officer

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Beautypedia Sdn Bhd Full time

    Job OverviewWe're a vibrant beauty, wellness and healthcare company on a high growth trajectory. We are seeking a dedicated and detail-oriented individual to join our team as a Customer Service Officer.ResponsibilitiesCustomer Journey To handle new customers' registration Welcoming customer, serving tea, and ensuring PIC is there to serve customer Issuance...

  • Customer Service Executive

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Coolbit Sdn Bhd Full time

    Coolbit is a newly established IT service provider company focusing on FinTech projects, which is committed to making trading, investing and managing digital assets as simple as possible. We are looking for talented and energetic Enterprise Customer Service Executiveto join our amazing team at our company and it is a great place to grow your careerEnterprise...

  • Hair Salon

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HAIR TRIC & LASHILITY SDN BHD Full time

    Job Descriptions工作介紹JOB TITLE 职称: Receptionist Cum Admin 接待员兼管理员DEPARTMENT 部门: Front Office Department 前厅部REPORTS TO 报告给: Store In Charge/ Store Manager 店长/店长JOB BRIEF 工作简介:We are looking for a Salon Receptionist cum Admin to act as the first point of contact for customers who visit our salon or...

  • Sales Executive

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia A Plus Boss Sdn Bhd Full time

    JOB DESCRIPTION: Identify and pursue new business opportunities, including potential customers and market segments, to generate leads and expand the customer base. Build and maintain strong relationships with existing and prospective customers, understanding their needs and providing appropriate solutions. Conduct market research and competitor analysis to...

  • Customer Service Support 客服专员

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Rynat Information Technology Sdn Bhd Full time

    **工作職責:**- 透過澄清客戶的投訴來解決產品或服務問題;確定問題的原因;選擇並解釋解決問題的最佳方案;加快修正或調整;跟進以確保解決。- 透過卓越的銷售服務和解決客戶疑問,確保高水準的客戶滿意度。- 評估客戶的需求並提供有關產品功能的協助和資訊。-...

  • 中文客服 (Sr010)

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

    Location: Kuala LumpurWorking days: 5 days (Any 5 days between Monday to Sunday)Working hours: Shift work 9am - 6pm or 1.30pm pmBenefits: 13th Month Salary, medical cardJOB RESPONSIBILITIES Timely management of online user inquiries Handle issues on different topics in accordance with Standard Operating Procedures (SOPs) Identify customer needs, clarify...

  • 中文客服 (Sr010)

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

    Location: Kuala LumpurWorking days: 5 days (Any 5 days between Monday to Sunday)Working hours: Shift work 9am - 6pm or 1.30pm pmBenefits: 13th Month Salary, medical cardJOB RESPONSIBILITIES Timely management of online user inquiries Handle issues on different topics in accordance with Standard Operating Procedures (SOPs) Identify customer needs, clarify...

  • Customer Service Consultant

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AGENSI PEKERJAAN TOPS GLOBAL MANPOWER SDN BHD Full time

    对客户保持高水平的专业精神,与每一位来电者建立良好的关系Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller- 通过更新账户信息维护客户记录Maintains customer records by updating account information-...

  • E-commerce Assitant

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia YUKIMOTO GEMSTONE SDN BHD Full time

    Yukimoto is seeking an experienced and detail-oriented E-commerce Assistant to join our team. If you have a background in e-commerce, are proficient in handling store equipment, particularly POS systems, and have a keen eye for visual merchandising, we invite you to apply.Responsibilities: Execute opening and closing of the store according to our established...