Sales Admin Executive
5 months ago
Permanent & Full time job I Ability to work occasional shift hours
- Billing
- vendor management administration,
- sales operations and accounts
- Zendesk
- Adbridge Ticket
The Opportunity
As part of the sales operations support team, the main job scope is billing, vendor management administration, and other tasks, to ensure accuracy in our sales operations and accounts related information to support the achievement of the Company’s business goals.
Your Responsibilities
- Proactively manage the administration of rates and documents to support billing for a portfolio of global accounts.
- Order and price adjustments including updating prices, item codes, grouping order lines, and manual adds to orders
- Rate card maintenance including regularly updating rate cards, and performing clean-up and maintenance in the system
- Purchase order chasing including tracking and reporting, attaching POs to SAP, and updating orders with POs
- Invoice corrections including initiating correction requests in SAP, credit notes and getting approvals from Account Managers as required
- Sales order releases including reviewing system status, notes, and pricing/PO status before releasing orders
- Provide monthly statement of collections by region and key clients to account management and finance
- Administration of purchase requests and vendor renewals on Zendesk and other related systems
- Build and maintain global operational knowledge base pages
- Preparation of related reports and data as required/assigned
- Vendor Management Administration
**Requirements**:
**Vendor Requisitions**:
- Check and review all requisitions to supply the Vendor Questionnaire as and when required
- Tickets: Raise the Adbridge ticket for requisitions and track the process through Compliant, SMT and Legal, as applicable
- Ensuring all vendor documentation and related information is current and correctly filed.
- Raise any issues that need client escalation to the respective managers and track key actions to report on progress to senior management and finance
- Liaison and communication with internal departments as required in order to maintain an accurate record of contracts and agreements
- Ensure all prepared communications are accurately recorded /documented in a timely manner
- Attend to related sales support and vendor administration tasks
- Being fully aware of service/products rates and the credit policy
Skills & Experience Needed
- At least 2 years relevant experience sales administration, sales servicing, or accounting or related work experience
- Effective communication skills (able to clearly convey information and provide constructive feedback)
- Experience of working in a multi-cultural business environment and collaborating with various business stakeholders
- Fluent in English as you will be communicating to clients in different countries
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