HR IT Subject Matter Expert

5 months ago

Kuala Lumpur, Malaysia Baker Hughes Full time

**Are you passionate about Human Resource Technology?**

**Do you enjoy being part of a successful team?**

**Join our Team**

Our team of experts identifies and resolves complex HR master data issues globally. We identify process and technology gaps while supporting operational excellence and employee experience.

**Partner with the best**

You will be part of a team that delivers critical process and data management tasks for Employees and Managers. Creating efficiencies in its own area and contribute to maintaining positive user experience across all our businesses and geographical regions.

The role will be responsible for:

- Investigating and resolving user issues within agreed SLAs
- Finding root causes and proposing long term solutions
- Working together with Lead SMEs on issue resolution and projects
- Owning your process/functional area and geographical region, bringing in expert knowledge of processes and data.
- Participating in internal projects (yearly events and new implementation projects)
- Creating efficiencies in case resolution by analyzing issues, understanding patterns and proposing/channeling solutions

**Fuel your passion**

To be successful in this role you will:

- Have a Bachelor’s degree in Human Resources, Business, or Information Technology
- Have 2-3 years of in-depth functional and technical expertise of Workday and SAP
- Be able to work APAC hours (8am Malaysia time) and afternoon shift (2pm Malaysia time) to support global
- Be able to demonstrate good oral and written communication skills in English
- Be able to manage competing priorities considering stakeholder needs, value to the business and ease of solution
- Demonstrate capability to understand and analyze complex process/ data issues

**Work in a way that works for you**

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

- Working remotely from home or any other work location

**Working with us**

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**Working for you**

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits

**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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