Call Center Agent

**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

**Position: Telemarketer-Insurance Call Center.**: - **Salary: RM 2000-2500.**: **Introduction** An insurance company in KL is looking to hire Telemarketers for their Call Center. The primary purpose is responsible for customer service inquiries that have been received from external customers. **Job role and responsibilities** As Telemarketer, your role...

**Position: Telemarketer-Insurance Call Center.**: - **Salary: RM 2000-2800.**: **Introduction** An insurance company in KL is looking to hire Telemarketers at their Call Center. The primary purpose is responsible for customer service inquiries that have been received from external customers. **Job role and responsibilities** As Telemarketer, your role is...

**Position: Telemarketer-Insurance Call Center.**: - **Salary: RM 2000-2500.**: **Introduction** An insurance company in Kuala Lumpur is looking to hire Telemarketers at their Call Center. The primary purpose is responsible for customer service inquiries that have been received from external customers. **Job role and responsibilities** As Telemarketer,...

**Position: Telemarketer-Insurance Call Center.**: - **Salary: RM 2000-2800.**: **Introduction** A long established insurance company in KL is looking to hire Telemarketers at their Call Center. The primary purpose is responsible for customer service inquiries that have been received from external customers. **Job role and responsibilities** As...

**Customer Service (Call Centre position)** **Location **:Menara Public Bank 2, Jalan Raja Chulan, KL **Working days**: 5 days (rotational shift - 11:00 am to 11:00 pm) **Nature of business **:Established global E-commerce contact center platform in Malaysia **Salary range**: Basic RM2,500 + 300 fix allowance +Attendance incentive, KPI allowance (can ask...

**Hiring of Banking Customer Contact Executive in a well organized and excellent working environment contact center.** - **Fresh Diploma / Degree are welcome to APPLY**: - **Permanent Position with Training**: - **30 Days Annual leave per year** - To perform relative incoming /outgoing calls related to company products and services. - Provide excellent...

Job Description Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution Capture customer feedback and systematically escalate them to respective...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

More than 2 years experienced in a same BPO/Call center - Able to work in fast pace environment - Understand the nature of Call Center **Job Type**: Contract Contract length: 6 months **Salary**: RM2,000.00 - RM3,500.00 per month Schedule: - Monday to Friday Supplemental pay types: - Overtime pay

Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...

**Requirements** - SPM and above (fresh graduates are encouraged to apply). - Well versed and good communication in English and Bahasa. - Confidence in doing outbound call - Good communication skills in persuading the customer **Responsibility** - You will be responsible for generating calls to potential customers with the main goal to achieve your sales...

Able to start on **4 March 2023**: - **Min. SPM holder**: - **Good command in English and Bahasa Malaysia (read, written, and spoken)**: - **Pass pre-phone interview & assessments.** **Responsibility** Job scope - Excellent telephone etiquette (professional, confident and patient) - Handle incoming customer enquiries over the telephone - Identify cause...

Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...

Position - Customer Service Agent - Call Center - Inbound Calls Working Location -Bangsar South Working hours - 24-7 rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance - RM200 **Responsibilities**: Primarily handle inquiries from both...

Answer & follow up retail travel agents’ inquiries on our full range of travel products. - Confirm bookings and issue invoices - Document sorting & filing - Other duties as assigned by Supervisor or Manager **Requirements**: - Must be authorized to work in Malaysia - Experience not necessary as on-job training will be provided - Must work on full time at...

**Reports To**: - Assistant Manager, Key Account Management **Role Purpose**: - To assist with case investigation, analysis and data management in order to deliver accuracy and timely response on MEDA request/escalated cases and issues. - SMEs for Call Centre in related fields, to enhanced Call Centre service delivery and resolve root cause issues to...

QUALITY ASSURANCE - CALL CENTRE The QA Officer (English & Bahasa Malaysia speaking) is responsible for the quality of the outbound calls in Ekiwi Malaysia’s Tele Sales call center environment. Daily job scope is to monitor the effectiveness of the outbound calls made by Tele Sales agents, and ensure accuracy of the data collected from customers for...

**Requirements** - SPM and above (fresh graduates are encouraged to apply). - Fluent and confident in communicating in English - Confidence in doing outbound call - Good communication skills in persuading the customer - Able to serving the Singapore market & enjoying Singapore PH **Responsibility** - Performing outbound call to the potential customer...

**Job Title**: - Executive, Quality Monitoring & Compliance **Reports To**: - Assistant Manager, Key Account Management **Role Purpose**: - To assist with case investigation, analysis and data management in order to deliver accuracy and timely response on MEDA request/escalated cases and issues. - SMEs for Call Centre in related fields, to enhanced Call...