Sales Manager
6 months ago
**Job Description**:
- Achieve daily targeted number of sales calls with effectiveness
- Develop business leads for the Hotel on a daily basis
- Prepare monthly list of accounts to penetrate for the following month
- Prepare monthly action plan for main market segment
- Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
- Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts
- Update management on VIP arrivals, meet and greet accordingly
- Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
- Conduct negotiations to achieve the best profit and rates for the Hotel
- Attend hotel clients and local community business events to network and maintain high visibility
- Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests
- Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed
Work Experience
- Strong interpersonal and negotiation skills
- Good communication and customer contact skills
- Ability to work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Able to work with hotel PMS system (Opera), Microsoft words and Excel, PowerPoint for report.
- Diploma / Degree in Tourism / Hospitality Management
- Minimum of 5 years and above of experience in a similar capacity with proven track records, prefer work in hotel industry before.
- Excellent reading, writing and oral proficiency in English language
**Benefits**:
Malaysian Only Local contract
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