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Broker Admin

4 weeks ago

Kuala Lumpur, Malaysia ASW Full time

**THE OPPORTUNITY**

Our client, from an insurance background, has been providing insurance advice and services to businesses, property owners, and householders in Australia for over 20 years. They strive to help clients find the best insurance available to protect their personal and business assets despite providing wise tailored advice to their customers. The team is looking to hire a Broker Support Administrator to be based in KL, Malaysia.
- **Location**: The Gardens North Tower (next to Mid Valley).
- **Working arrangement**: Work onsite in the office during the 3 months' probation. Thereafter, hybrid set-up to be onsite for 3 times per week.
- **Working hours**: 7am to 4pm.

**KEY RESPONSIBILITIES**
- Assisting in claims such as following the progress of claims and preparing documents we may request from time to time which assist us with the requests from the Claims Team.
- Handling quoting tasks.
- Invoicing, and other admin duties.
- Resolving transaction errors in our Insight software tool.
- Looking up covers in the product disclosure statement or policy wording document.

**SKILLS, EXPERIENCE & QUALIFICATION**
- Min Diploma or Degree in any discipline
- Must possess at least 2-3 years of working experience in insurance background managing administrative tasks.
- MUST have a strong understanding of the General Insurance Industry.
- Strong English comprehensive is desirable.
- Competent with Math-related insurance.

**ASW OFFERS**
- A diverse, inclusive, and supportive company culture.
- Competitive remuneration.
- Opportunity to collaborate and work with global clients and stakeholders.
- Medical benefits.
- Great Paid Leave entitlements.
- Team outings, travel opportunities, company parties/events, and other exciting activities.
- Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
- Industry and role-related training.
- Ongoing career opportunities.

**Salary**: RM2,600.00 - RM4,000.00 per month

Schedule:

- Monday to Friday

Application Question(s):

- Can you work onsite during your 3 months' probation?
- Do you have experience in using CRM system?
- How much is your expected salary?
- How long is your notice period?

**Experience**:

- Insurance: 2 years (required)

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