Restaurant Manager

7 months ago


Kuala Lumpur, Malaysia The Benchmark Group Full time

Lead, supervise, and coach service staff on delivering high-quality customer service
- Supervise day-to-day activities and assist in the food and beverage outlets
- Create innovative programs and promotions that drive revenue through increased customer patronage
- Promote the Company’s coffee products to the team and customers
- Drive the team to achieve and exceed sales targets
- Compile weekly and monthly reports
- Responsible for staff scheduling and payroll
- Motivate staff and develop team spirit
- Manage stock level and ordering
- Aid in all financial budgeting operations to maximize profitability

**; Requirements**:
- At least 5 years' experience in the FandB industry of which 1 year in supervisory level
- Professional barista qualifications preferred
- Passion for coffee with experience working in leading coffee houses preferred
- Good English in spoken and written
- Strong leadership and communications skills
- Aggressive in meeting targets
- Good customer service skills
- Ability to work in a fast-paced environment
- Ability to multi-task, organize, and prioritize work



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