Customer Service Executive
3 days ago
To promotehealth products and health screening services.
- To manage incoming phone calls.
- To generate sales leads.
- To identify and assess customers’ needs to achieve satisfaction.
- To build sustainable relationships and trust with customer accounts through open and interactive communication.
- To provide accurate, valid and complete information by using the right methods/tools.
- To escalate feedback to Team Leader/Manager.
**Job Requirement**:
- Has a strong passion for customer service.
- Good interpersonal & Communication skills, service oriented.
- Good customer service skills - attentive, patience, immaculate telephone manners, and communication skills.
- Strong customer focus.
- Multilingual will be added advantage.
**Job Types**: Full-time, Permanent
**Salary**: RM2,700.00 - RM3,000.00 per month
**Benefits**:
- Additional leave
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Early shift
- Fixed shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Damansara Utama: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer service: 1 year (preferred)
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