Customer Support Agent

5 months ago


Remote, Malaysia GNM Salon Apparel Full time

**ABOUT US**: Join our rapidly expanding E-Commerce brand, teeming with exciting opportunities We're on the lookout for top-tier** Customer Support Agent** to join our stellar team.

**HOW TO APPLY**

**PERKS & BENEFITS**:

- Salary
- $3-$4USD/hr
- Health and dental insurance
- Paid Time Off
- Holiday Bonus
- Recognition and performance incentives
- Work from home
- We're growing fast, which means more chances of advancement

**RESPONSIBILITIES**:

- Assist our customers with orders, shipping, product information, and returns.
- Focus on quality-based responses as the standard day-to-day

**REQUIREMENTS**:

- Proficiency in **English** **is** **mandatory** (both written and verbal)
- ** 1 year** of **Customer Service experience** is required
- Any experience with Gorgias, Zendesk, and/or Shopify is preferred (not required)
- Excellent **problem-solving skills** and **communication skills**:

- Solutions-oriented and **flexible**

**INTERNET REQUIREMENTS**:

- Personally owned PC or laptop with a minimum of 15 Mbps for Upload & Download speed.
- A backup internet (10 Mbps) connection is required upon hiring

*** HOW TO APPLY**

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