Customer Support
2 weeks ago
1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Keep records of customer interactions, process customer accounts and file documents. 3. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
The HR Tag, CORE HR Software will automate employee lifecycle and workflows so you can work smarter, not harder. Our Core HR Software stores all employee information within a central system of record rendering seamless organization and management of employee information, such as payroll and benefits data.
Bachelor's or Equivalent
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Customer Support
3 weeks ago
Kuala Lumpur, Malaysia Nityo Infotech Services Pte. Ltd. Full timeHi , Greetings from Nityo InfoTech!! Please find below job details.. JOB TITLE : Customer Support Job Location : Kl Sentral Time : 9 hours rotational Shift Job Type : permanent job **Requirements**: Mandarin Speaker Job brief We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and...
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Fundraising Specialist Intern
3 weeks ago
Kuala Lumpur, Malaysia SG Support Full timeJob Summary We are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson. To be a successful sales development...
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Customer Support
3 weeks ago
Kuala Lumpur, Malaysia Nezda Technologies (Malaysia) Full timeEnsure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide resolution - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to...
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Assistant Marketing Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeSG Support Federal Territory of Kuala Lumpur, MalaysiaAre you a creative thinker, marketing mastermind and data nerd all rolled into one?We're looking for an Assistant Marketing Manager to help shape and activate our brand.If you enjoy blending strategy with creativity, bringing marketing ideas to life and analysing campaign performance to drive results then...
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Customer Support Professional
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia HATA Full timeHATA is revolutionizing access to global financial opportunities through digital assets.Customer Support AssociateWe are seeking a Customer Support Associate to maintain and improve customer satisfaction through effective communication and prompt resolution of problems.Respond promptly and professionally to customer inquiries via phone, email, and chat in...
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Customer Support Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bitunix Full timeJob Summary:At Bitunix, we are seeking a skilled Customer Support Specialist to join our team. As a key member of our customer support department, you will play a vital role in ensuring the satisfaction of our customers. Your primary objective will be to provide prompt and efficient support to our clients through various communication channels, including...
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Customer Support Advisor
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full timeCustomer Support Advisor | IT Tech | Sales + Digital Mktg - Japanese Speakers (Native/JLPT)This is a full-time on-site role for a Customer Support Advisor in several industries located in WP, Kuala Lumpur. The role involves day-to-day tasks related to customer support with a focus on Japanese language proficiency.QualificationsAble to work in...
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Customer Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JustLogin Full timeJustLogin WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaCustomer Support SpecialistJob DescriptionWe are looking for an experienced, service-oriented, eager-to-grow individual who ensures customer satisfaction is always the number 1 priority by resolving customer's technical/business queries promptly and effectively. You should be...
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Customer Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JustLogin Full timeJustLogin is seeking an experienced and service-oriented individual to join our team as a Customer Support Specialist.About the RoleWe are looking for someone who can ensure customer satisfaction by resolving technical and business queries promptly and effectively.The ideal candidate should be enthusiastic, customer-oriented, and have excellent communication...
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Customer Support Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full timeAbout the RoleWe are seeking a skilled Technical Customer Support Engineer to join our global team, within Swift Operations, based in Kuala Lumpur. In this role, you will work closely with customers worldwide to resolve their technical challenges on a daily basis.As a member of our team, you will be responsible for providing exceptional customer support,...
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Customer Support Analyst
13 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia TNS Inc. Full timeTNS Inc. is seeking a skilled Customer Support Analyst to join our team.About the RoleThis is an exciting opportunity for a motivated and customer-oriented individual to work as a Customer Support Analyst in a dynamic and growing company.As a Customer Support Analyst, you will be part of a support team providing first-line support across TNS Accept, Connect,...
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Customer Support Agent
2 weeks ago
Kuala Lumpur, Malaysia SagaOS Sdn. Bhd Full time**Online Customer Support Agent** Working for a customer focused exciting, young company that is at the forefront of their industry. within a Customer Support focused team. Must be completely fluent in English (native speaker written standard) and have suitable experience. **RESPONSIBILITIES** - At the forefront of the company operations, you will be...
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Customer Support Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full timeJob DescriptionWe are seeking a skilled Customer Engineer to join our Centre of Expertise team at SWIFT. The successful candidate will be responsible for supporting the regional support centres by addressing complex customer technical issues and improving products, support tools, and documentation.Key Responsibilities:Supporting global support centres with...
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Customer Support Specialist
3 weeks ago
Kuala Lumpur, Malaysia Oyster HR Full time**A little about us**: Oyster is on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere. In 2021, we grew rapidly, raising over $70 million in both Series A and Series B rounds and increasing our team size by nearly 10x. And we're just getting started! As a fully distributed startup, we've built an...
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Customer Support Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Swift Software Full timeJob DescriptionWe are seeking a skilled Customer Support Expert to join our team at Swift Software. The ideal candidate will be responsible for the onboarding of new customers, coordinating the whole process, and interfacing with internal and external customers.The successful applicant will have a Bachelor's degree and at least 3-5 years of experience in a...
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Customer Support Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at OKX. As a key member of our customer support team, you will be responsible for resolving escalated customer inquiries and complaints in a timely and professional manner.The ideal candidate will have excellent problem-solving skills, strong communication skills, and...
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Customer Support Associate
24 hours ago
Kuala Lumpur, Malaysia VALIRAM Full time**JOB DESCRIPTION** - Are you a person who loves customer support and wants to be part of our wonderful team? - Are you passionate, driven, and can deliver outstanding support experiences for customers? - Are you keen to have a career in Luxury Retail Customer Support? If YES to all above, its time to match that potential by working with VALIRAM Group, the...
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Customer Support Representative
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BD (Becton, Dickinson and Company) Full timeJob DescriptionThis position requires 1-5 years of technical/customer support experience with opportunities for accelerated growth. As a Customer Support Specialist, you will be the first point of contact for clients and the primary level of support.Your responsibilities will include accepting inbound calls from healthcare entities, obtaining necessary...
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Customer Support Specialist IT
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full time**Supporting Complex Technical Issues**Solve complex customer technical problems or provide answers to queries for regional support centres worldwide.Identify areas of improvement in the product, support tools, or documentation to enhance the overall experience.Resolve and report on customer complex to mission-critical problems, including 24x7 on-call...
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Customer Support Engineer
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia EcoVadis Germany GmbH Full timeEcoVadis Germany GmbH is seeking a talented Customer Support Engineer to join our Technical Solutions team. In this role, you will be responsible for delivering exceptional customer support and resolving complex technical issues.The successful candidate will have a strong background in software development and excellent communication skills. You will be...