Customer Support Agent

Are you passionate about delivering world-class customer experiences? Do you have what it takes to provide exceptional support to our customers?We're looking for a highly skilled Chat Support Agent to join our team at Simplus!About the PositionYou will be responsible for communicating with customers via live chat, responding to their inquiries and resolving...

The Telephone Support Agent role at Prudential requires individuals who are passionate about delivering exceptional customer service. As a key member of our Contact Centre team, you will be responsible for managing customer expectations, displaying ownership for customer requests, and providing a polite, professional, and accurate response.Key...

We're looking for a skilled and enthusiastic individual to fill the role of Account Support Agent. As a key member of our Customer Support Team, your primary responsibility will be to:Main Job ResponsibilitiesDeliver exceptional customer service, responding to inquiries and resolving issues promptly and efficiently.Perform thorough customer verification...

**Who is Joy Glob?** Joy Glob is an international comprehensive game creative services provider based in KL, Malaysia. Since its inception, it has been deeply engaged in the game industry, providing integrated services such as social media marketing, ads creative, player support and localization for global game products. **What is the role?** As a Gaming...

Requirements - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year. - Stable internet connection; - Own...

Requirements - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year. - Stable internet connection; - Own...

**Job Title : Customer Service Agent** **Shift Timing** Normal working hours / Day shift **Working Roster** 5 days per week, each shift is 9 hours in duration including a 1-hour lunch break. **Role & Responsibilties** - Take calls and provide accurate answers to customer queries. - Delivery excellent customer support & services and always offering...

TixCarte is looking for freelance/independent travel agents to work together helping customers to get affordable and convenient tickets. Anyone can be a freelance travel agent with TixCarte! It is a career opportunity as you can include this in your resume and work freely at your own pace. This job is commission based and commission is up to 20%. Some of our...

Coordinate for processing daily orders received from sales. - Liaise with forwarders and shipping agents for import shipment and coordinate with shippers for shipment arrangement. - Support for Issuance of Purchase Order to the factory for a new order. - Responsible for all the reports submission upon monthly closing completed. - Support to ensure all sales...

Understand customer needs, address concerns, and provide solutions promptly. Record detailed notes of customer interactions, ensuring every detail is captured. Work collaboratively with the wider customer service team to share insights and learnings. Demonstrate a proactive approach, spotting potential issues before they escalate and suggesting...

Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...

About KlookWe're a global travel experiences platform dedicated to making travel more accessible and enjoyable for everyone.Our team is passionate about delivering exceptional customer experiences and fostering a culture of continuous learning and development.Job OverviewThis is an exciting opportunity to join our Customer Experience team as a Team...

Job Description: - Provide timely and accurate responses to users inquiries, addressing their questions, concerns, and technical issues related to products, services, or policies. - Demonstrate in-depth knowledge and understanding of the organization's products knowledge, services, and community guidelines to effectively assist customers and ensure...

**Job Title**:Korean Native Operation Agent** **Location: KL Sentral** **Shift: Day Shift, DOJ: 8th January** **Roles & Responsibilities**: - The individual performing this role is expected to be knowledgeable across ’s entire portfolio of Hardware, Software, and Services and will be responsible for making the complex accessible and ensuring each...

**The Position**: **Responsibilities**: - Manage online platforms and to respond to general enquiries in a friendly and courteous manner. - Assist customer to place order and escalate to TL for SR voucher requests. - Ability to identify and notify if item description or website feature/promo is broken or unavailable. - Exercise decision making skills to...

Job Description Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution Capture customer feedback and systematically escalate them to respective...

**Responsibilities**: - Committed to Increasing Customer Satisfaction Manage and provide a positive customer support experience for customers with issues that were not resolved at the level 1 CSR support line - Establish correct expectations, enforce relief and ensure close-loop resolution for customer concerns through effective communication and proper...

Kith and Kin Realty is a new generation Real Estate Agency based in Malaysia, devoted to providing exceptional experiences to customers, co-agents, and partners. The company believes in empowering its team members to deliver the best service possible. The essence of Kith and Kin lies in friendship, family, and togetherness, with a shared commitment to the...

**Requirements**: - **_Advanced_ English and Malaysian skills (writing and speaking);**: - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High levels of professionalism; - Attention to details and punctuality; - **Windows with a minimum of 8Gb RAM...

**Position**: **Job title : Customer Service Coordinator** **Location : Kuala Lumpur** **Daily report : Daily report to Supervisor; Office Manager** - 24 hours call center customer service coordinator; - Dealing with customer by calls or online communication channel who is traveling over the world; - Handling complaints and inquiries efficiently,...