Customer Support Agent

**Online Customer Support Agent** Working for a customer focused exciting, young company that is at the forefront of their industry. within a Customer Support focused team. Must be completely fluent in English (native speaker written standard) and have suitable experience. **RESPONSIBILITIES** - At the forefront of the company operations, you will be...

About This RoleAs a Senior Agent, Customer Service, you will play a vital role in shaping our customers' perceptions of our brand. With a strong focus on delivering multilingual support, you will interact with clients from diverse backgrounds, fostering relationships and resolving complex issues.Key responsibilities include handling customer inquiries,...

We're looking for a skilled and enthusiastic individual to fill the role of Account Support Agent. As a key member of our Customer Support Team, your primary responsibility will be to:Main Job ResponsibilitiesDeliver exceptional customer service, responding to inquiries and resolving issues promptly and efficiently.Perform thorough customer verification...

**Who is Joy Glob?** Joy Glob is an international comprehensive game creative services provider based in KL, Malaysia. Since its inception, it has been deeply engaged in the game industry, providing integrated services such as social media marketing, ads creative, player support and localization for global game products. **What is the role?** As a Gaming...

We are seeking a highly skilled Customer Care Agent to join our team at Addex Sdn Bhd. As a hybrid employee, you will have the opportunity to work both in the office and remotely, depending on your role. In this position, you will be responsible for providing excellent customer service and support through various channels. Your goal will be to ensure that...

Requirements - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year. - Stable internet connection; - Own...

Requirements - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year. - Stable internet connection; - Own...

Requirements - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year. - Stable internet connection; - Own...

**Job Title : Customer Service Agent** **Shift Timing** Normal working hours / Day shift **Working Roster** 5 days per week, each shift is 9 hours in duration including a 1-hour lunch break. **Role & Responsibilties** - Take calls and provide accurate answers to customer queries. - Delivery excellent customer support & services and always offering...

TixCarte is looking for freelance/independent travel agents to work together helping customers to get affordable and convenient tickets. Anyone can be a freelance travel agent with TixCarte! It is a career opportunity as you can include this in your resume and work freely at your own pace. This job is commission based and commission is up to 20%. Some of our...

Understand customer needs, address concerns, and provide solutions promptly. Record detailed notes of customer interactions, ensuring every detail is captured. Work collaboratively with the wider customer service team to share insights and learnings. Demonstrate a proactive approach, spotting potential issues before they escalate and suggesting...

Coordinate for processing daily orders received from sales. - Liaise with forwarders and shipping agents for import shipment and coordinate with shippers for shipment arrangement. - Support for Issuance of Purchase Order to the factory for a new order. - Responsible for all the reports submission upon monthly closing completed. - Support to ensure all sales...

Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...

Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaAbout the job Telesales Agent (Kuala Lumpur)We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Telesales Agent to join our team. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with...

Job Description: - Provide timely and accurate responses to users inquiries, addressing their questions, concerns, and technical issues related to products, services, or policies. - Demonstrate in-depth knowledge and understanding of the organization's products knowledge, services, and community guidelines to effectively assist customers and ensure...

**Job Title**:Korean Native Operation Agent** **Location: KL Sentral** **Shift: Day Shift, DOJ: 8th January** **Roles & Responsibilities**: - The individual performing this role is expected to be knowledgeable across ’s entire portfolio of Hardware, Software, and Services and will be responsible for making the complex accessible and ensuring each...

Job Summary:We are seeking an accomplished Recovery Agent to join our team at Businesslist.Primary Duties:BUILD TRUST WITH CUSTOMERSNegotiate effective repayment plans with customers.PROVIDE CUSTOMER SUPPORTCommunicate clearly and consistently with customers about their debt status.RECEIVE PAYMENT UPDATESAdhere to Collection Managers' established Key...

As a Retention Agent, your main responsibility is to engage with existing customers, nurturing long-term relationships, and improving customer retention. You'll proactively reach out to customers who might be considering discontinuing or downgrading their services, aiming to understand their concerns and offer tailored solutions. Your objective is to retain...

Position Summary and Requirements: - English + Mandarin Language - Office based in NU Tower 2 (KL Sentral) - Operation Hours 6am-6pm (9 Hour per shift) Day Shifts & Only Weekdays MOn -Friday - Basic Salary starts at RM 4000 - 4200 (Slightly Negotiable) + Allowances - Permanent Position and Insurance Coverage under AIA Specific responsibilities: - Engage...

Job Description Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution Capture customer feedback and systematically escalate them to respective...