Customer Support Agent
1 week ago
Requirements
- Computer literacy;
- Able to identify ways of solving the problem and present the solution in a verbal and written manner;
- Strong interpersonal skills;
- High level of professionalism;
- Attention to detail and punctuality;
- Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year.
- Stable internet connection;
- Own workplace.
Responsibility
- Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system;
- Identify customers’ needs to achieve customer satisfaction;
- Manage standard inquiries in the ticket system and escalate the ones that require deeper investigation to the relevant department or specialist.
**Benefits**:
- Working for a dynamically growing company;
- Challenging but exciting tasks with our own product;
- Trainee period is provided;
- Competitive salary;
- Working on a shift schedule (day and night shifts from 9 am to 9 pm and from 9pm to 9am / 2 days off)
- Remote work.
**Job Types**: Full-time, Contract
**Benefits**:
- Additional leave
- Flexible schedule
- Opportunities for promotion
- Professional development
- Work from home
Schedule:
- Day shift
- Fixed shift
- Night shift
- Rotational shift
Supplemental Pay:
- Overtime pay
COVID-19 considerations:
Remote work
Application Question(s):
- How much RAM memory does your laptop/PC has?
- What are your monthly salary expectations?
- Do you need a working permission?
**Experience**:
- Customer Support Agent: 1 year (preferred)
**Language**:
- English (required)
- Bahasa Malay (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
-
Customer Support Agent
2 days ago
Kuala Lumpur, Malaysia Pertiwi Oligo Sdn Bhd Full time**About Oligo Business Services**: Oligo Business Services Pte Ltd is a leading HR service provider and consultancy, specializing in delivering high-quality HR and payroll solutions to clients across Singapore and Malaysia. We primarily support customers using Unit4 Prosoft HRMS and provide expert guidance on HR-related issues such as payroll, leave...
-
Customer Success Specialist
2 days ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Malay Speaking Customer Support Agent
13 hours ago
Kuala Lumpur, Malaysia Multiverse Full timeAs a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction. **These are your responsibilities**: - Manage player expectations by providing timely updates and...
-
Customer Service Associate
2 weeks ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full time**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...
-
Customer Support Agent
1 week ago
Kuala Lumpur, Malaysia Invisible Agency Full time**Customer Support Agent (Bilingual: EnglishVietnamese)** The Business Context You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here's what AI may be able to help the world with: finding medical diagnoses, teaching...
-
Customer Support Agent
2 days ago
Kuala Lumpur, Malaysia Invisible Agency Full time**Customer Support Agent (Bilingual: EnglishVietnamese)** The Business Context You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here's what AI may be able to help the world with: finding medical diagnoses, teaching...
-
Customer Support Agent
2 days ago
Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time_**Exciting Opportunity: Customer Service Executive in International Banking Industry!**_ **What We Offer**: **Basic Salary**: RM 3,000- RM 3,800 per month **Fix contact centre allowance**:RM200/month **Language allowance for Mandarin speaker**: RM300/month **Language allowance for Mandarin & Cantonese**: RM500/month **Late night shift allowance**:RM300...
-
Customer Support Agent
2 weeks ago
Kuala Lumpur, Malaysia AffiliateUp Full timeRequirements - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year. - Stable internet connection; - Own...
-
Customer Support Agent
2 weeks ago
Kuala Lumpur, Malaysia AffiliateUp Full timeRequirements - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year. - Stable internet connection; - Own...
-
Customer Support Agent
2 days ago
Kuala Lumpur, Malaysia AffiliateUp Full timeRequirements - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year. - Stable internet connection; - Own...