Gaming Support Agent

Responsibilities: 1. Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues. 2. Assist players in troubleshooting and resolving game-related problems, including gameplay difficulties, account issues, and payment inquiries. 3. Provide guidance and support to players...

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...

**Requisition Number**: 182315 **Position Title**: Game Designer I **External Description**: **Game Content Designer** We’re looking for enthusiastic and dedicated game content designer who succeeds in an exciting development and live service environments. As a game content designer, you will be an integral member of the team shaping our games to...

**Game Content Designer** We’re looking for enthusiastic and dedicated game content designer who succeeds in an exciting development and live service environments. As a game content designer, you will be an integral member of the team shaping our games to satisfy our player community with a mind towards driving commercial success on a free-to-play...

ESL Malaysia is looking for an enthusiastic and energetic **HR Generalist** to join their team on a permanent full-time basis. This position is based at our Malaysian entity in Kuala Lumpur and is a regional role working across the Asia Pacific Japan region. At ESL Gaming, we bring moments of magic and provide skills for thrills to hundreds of millions of...

Join us to build the future of real-world gamingMinimum QualificationsBachelor's degree in Computer Science, Game Development, Software Engineering, or related field (or equivalent experience).Able to speak in English.2+ years of experience in game development, preferably with real-world interactive entertainment or location-based games.Strong proficiency in...

Job DescriptionAs a Technical Support Agent, you will play a vital role in ensuring our customers receive exceptional support and service. This includes responding to customer inquiries, troubleshooting issues, and providing innovative solutions.To succeed in this role, you must have excellent communication skills, a strong understanding of Japanese language...

**Responsibilities**: - Brainstorming game concepts, design elements, and specifications with the team - Designing, programming and testing gameplay features and prototypes. - Generating game scripts and storyboards, as well as animating game characters and objects. - Contribute to the design and audio features of the game, including UX/UI Development -...

DepartmentMarketing- LevelEntry Level- LocationMalaysia - Kuala LumpurOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The Regional...

Bomb Battle is a leader in the development of real-world interactive games, pushing the boundaries of what is possible in the gaming industry.About the RoleWe are seeking a talented Senior Game Programmer to join our team and contribute to the development of our innovative games.This is a unique opportunity for a skilled programmer to work on a wide range of...

At Bomb Battle, we are on a mission to revolutionize the gaming industry with our cutting-edge real-world interactive games.About the RoleWe are seeking an experienced Senior Game Programmer to join our team and contribute to the development of our innovative games.This is a fantastic opportunity for a skilled programmer to work on a wide range of projects,...

Streamline Games is a creative development studio specializing in full video game development and metaverse creation. We provide experienced professionals to help bring demanding projects from concept through production with our technical knowledge of established industry standards for high-performance results.We are a games company, a creative company, and...

Addressing and resolving inbound customer support inquiries - Working with internal cross-functional partners to resolve customer inquiries - Achieve & maintain target performance and on-time metrics - Ensure each inquiry is “resolved” form the customer’s perspective - Understand common customer pain-points and actively contribute to a knowledge base...

Are you passionate about delivering world-class customer experiences? Do you have what it takes to provide exceptional support to our customers?We're looking for a highly skilled Chat Support Agent to join our team at Simplus!About the PositionYou will be responsible for communicating with customers via live chat, responding to their inquiries and resolving...

About UsXsolla's vision is to empower game developers and publishers to succeed in the gaming industry. Our mission is to provide the necessary support and resources, ensuring every creator has the opportunity to share their passion with the world.We collaborate with industry leaders like Valve, Twitch, and Ubisoft to remove barriers for innovation in...

Bomb Battle is a leading developer of real-world interactive games, pushing the boundaries of what is possible in the gaming industry.About the PositionWe are looking for an experienced game programmer to join our team and contribute to the development of our innovative games.This is a unique opportunity for a skilled programmer to work on a wide range of...

**Online Customer Support Agent** Working for a customer focused exciting, young company that is at the forefront of their industry. within a Customer Support focused team. Must be completely fluent in English (native speaker written standard) and have suitable experience. **RESPONSIBILITIES** - At the forefront of the company operations, you will be...

As a Global Support Agent, you will play a vital role in providing exceptional customer service and support to our clients around the world.About the RoleTo respond to all incoming calls and emails from global clients in a professional and timely manner.The ideal candidate will have excellent communication and interpersonal skills, with the ability to work...

We are seeking a talented multimedia designer to join our content team. As a senior multimedia designer, you will be working closely with our in-house content manager, creative director, and content producer to create high-end visual, textual, motion graphics, and video content across the Dynasty network. To ensure success, you should have a background in...

**Who is Joy Glob?** Joy Glob is an international comprehensive game creative services provider based in KL, Malaysia. Since its inception, it has been deeply engaged in the game industry, providing integrated services such as social media marketing, ads creative, player support and localization for global game products. **What is the role?** As a...