Game Customer Service Representative

**Who is Joy Glob?** Joy Glob is an international comprehensive game creative services provider based in KL, Malaysia. Since its inception, it has been deeply engaged in the game industry, providing integrated services such as social media marketing, ads creative, player support and localization for global game products. **What is the role?** As a...

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Computer Games Computer Software Customer Service Microsoft Office Multitasking english Korean Language COMPUTER SKILL...

**Role**:Manager -Customer Service **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: ABAP Computer Computer Games Customer Service Digital Marketing Digital marketing (pull/push) Microsoft Office Vietnamese gaming...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Contract To Hire) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Computer Games Computer Software Digital Marketing Microsoft Office english Indonesian Must be fluent in speaking...

Job title - Customer Service Gaming (Mandarin + English) Location - KL, Central. - Request to check have their User ID to check their adventure rank level Essential Functions/Core Responsibilities: - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding,...

**Position: Mandarin Speaking Customer Service (Gaming Project)** **Client Background: MNC** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000 - 4,400 - KPI Allowance - Night Shift Allowance - Bonus **Responsibilities**: - Respond to players' in-game inquiries and provide solutions to issues. - Handle...

Gaming Local English - Tier 1 Customer service Rotational Shift 1 years in CS experience - Need to play game: **Genshin Impact** - Request to check have their User ID to check their adventure rank level SPM and above RM3800 + KPI Allowance max up to Rm400 + Night Shift Allowance Rm300 Pay: RM3,800.00 - RM4,500.00 per month **Benefits**: -...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Computer Games Customer Service Microsoft Office Customer oriented gaming - 2 years in Customer Service...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Customer Service Microsoft Office Multitasking Mandarin Proficient in the Mandarin language Must be fluent in speaking...

Customer Service RepresentativeWing Tai Fashion Sdn Bhd is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for ensuring that customers have a positive shopping experience and resolving any issues that may arise.Responsibilities:- Greet and assist customers as they enter the store-...

**Who is Joy Glob?** Joy Glob is an international comprehensive game creative services provider based in KL, Malaysia. Since its inception, it has been deeply engaged in the game industry, providing integrated services such as social media marketing, ads creative, player support and localization for global game products. **What is the role?** As a Gaming...

We are seeking a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service through inbound calls, ensuring quality assurance, and cross-selling banking products.Key Responsibilities:To attend to inbound calls enquiries over various range consumer...

Job Description: - Being the voice of our players within our fast-growing PC and mobile gaming studio. - Working creatively across multiple projects and platforms at the same time. - Staying on track with game updates, implementing procedures to support players about upcoming topics when needed. - Your day-to-day work consists of communicating with players...

**Expanding Fast!** Limited spaces available for Customer Service staff for our elite team at Keat Consultancy in Kuala Lumpur. A real opportunity to develop a job into a stable and rewarding career. Keat Consultancy transforms advertising budgets into high-value premium gifts for our client's customers. Our specialty is rewarding the public with premium...

A Role for Customer Service ExcellenceWe are seeking an individual with strong communication skills in Vietnamese and English to join our team as a customer service representative. As L1.0 Technical Support, your role will be to deliver exceptional customer service and technical support to our clients.

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative at Xcenda. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our company.About the RoleThe Customer Service Representative will be responsible for ensuring the smooth delivery of our services. This...

We are seeking a Customer Service Representative to join our team at UNIQLO (MALAYSIA) SDN BHD. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences and resolving customer complaints in a timely and professional manner.Responsibilities:Respond to customer inquiries and resolve issues promptly and...

About the RoleWe are seeking a highly motivated and customer-focused individual to join our Contact Centre team as a Customer Service Representative. In this role, you will be responsible for providing excellent service to our customers through various channels, including phone calls, emails, and live chats.

Avature is seeking a talented Customer Service Representative to join our team.Job Description:About the Role:The successful candidate will be responsible for representing the brand's values, maintaining a clean and tidy store environment, and developing fundamental product knowledge.They will also provide personalized product recommendations, build strong...