Customer Account and Sales Representative

2 weeks ago


Kuala Lumpur, Malaysia JoyGlob Full time

**Who is Joy Glob?**

Joy Glob is an international comprehensive game creative services provider based in KL, Malaysia. Since its inception, it has been deeply engaged in the game industry, providing integrated services such as social media marketing, ads creative, player support and localization for global game products.

**What is the role?**

As a Customer Account and Sales Representative (Gaming), you will play a crucial role in driving sales and revenue growth within the gaming industry. Your primary responsibility will be to actively engage with gamers, promote in-game purchases, and provide exceptional customer service to enhance the gaming experience. Through your expertise in sales techniques, product knowledge, and relationship building, you will contribute to achieving sales targets and fostering a loyal customer base.

**Responsibilities**:
**Sales and Revenue Generation**:

- Actively engage with gamers to promote and sell in-game purchases, upgrades, and additional features that enhance their gaming experience.
- Utilize various communication channels, such as social media, online platforms, and gaming forums, to reach and engage with the target audience.
- Recommend and upsell relevant products and services based on customer preferences and needs.
- Meet or exceed sales targets and revenue goals set by the company.

**Customer Relationship Management**:

- Provide exceptional customer service by promptly responding to inquiries, addressing concerns, and resolving issues related to in-game purchases and products.
- Build and maintain strong relationships with customers, ensuring a personalized approach and tailored recommendations.
- Analyze customer behavior and preferences to identify upsell opportunities and implement strategies to enhance customer satisfaction and loyalty.

**Product Knowledge and Promotion**:

- Develop a deep understanding of the gaming products, features, and updates to effectively communicate their value to customers.
- Keep up to date with industry trends, gaming competitions, and popular titles to leverage promotional opportunities and stay ahead of the competition.
- Actively participate in training sessions and workshops to enhance product knowledge and sales skills.

**Sales Reporting and Analysis**:

- Track and report sales activities, customer interactions, and results using sales tracking tools.
- Analyze sales data, identify trends, and provide insights to improve sales strategies and performance.

**Requirements**:

- Proven experience in sales, preferably within the gaming industry or a related field.
- Passion for gaming and a solid understanding of the gaming market, including popular games, genres, and platforms.
- Excellent communication and interpersonal skills, with the ability to engage and influence customers effectively.
- Strong negotiation and persuasion abilities to drive sales and upsell products.
- Customer-focused mindset with a passion for delivering exceptional service.
- Self-motivated and results-oriented, with the ability to work independently and meet sales targets.
- Familiarity with sales tracking tools is a plus.
- Ability to adapt quickly to new technologies, gaming platforms, and product updates.

**Join our dynamic team and be part of the exciting world of gaming sales. Use your passion for gaming and sales expertise to drive revenue growth and provide gamers with an exceptional gaming experience.



  • Kuala Lumpur, Malaysia Sales Innovation.io Full time

    **Role Overview** As an Enterprise Sales Representative at Sales Innovation.io (SI.io), you will be responsible for driving revenue growth by identifying, prospecting and closing enterprise-level clients. This role offers a unique opportunity to be part of a high-performing team and play a pivotal role in our company's success. This is a remote role. To be...


  • Kuala Lumpur, Malaysia TOPAIRE SALES & SERVICES SDN BHD Full time

    We are looking for a self-motivated and ambitious sales representative to market our products. Sole distributor of Topaire Brand Air Conditioner Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5


  • Kuala Lumpur, Malaysia TOPAIRE SALES & SERVICES SDN BHD Full time

    We are looking for a self-motivated and ambitious sales representative to market our products. Sole distributor of Topaire Brand Air Conditioner Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5


  • Kuala Lumpur, Malaysia Hewlett Packard Enterprise Full time

    Digital Sales Representative This role has been designated as ‘Office’, which means you will primarily work from an HPE office. **Digital Sales Representative JD** Are you looking to grow your career in Digital Sales, Hewlett Packard Enterprise is now offering the chance of a lifetime! HPE’s Digital Sales team is is instrumental in driving sales and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Concentrix Full time

    Job Title:Virtual sales representativeJob Descriptionthe sales representative will have 2 main roles: receiving inbound inquiries from SMB customers or individuals (chat/ calls) but also grow the existing SMB accountsThis position is for HP Store Thailand marketthe sales representative will have 2 main roles: receiving inbound inquiries from SMB customers or...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Concentrix Full time

    Job Title:Virtual sales representativeJob Descriptionthe sales representative will have 2 main roles: receiving inbound inquiries from SMB customers or individuals (chat/ calls) but also grow the existing SMB accountsThis position is for HP Store Thailand marketthe sales representative will have 2 main roles: receiving inbound inquiries from SMB customers or...


  • Kuala Lumpur, Malaysia Vantage Sales & Marketing Sdn. Bhd. Full time

    Basic Salary : RM2,500 - RM 4,500 (Negotiable) **Responsibilities**: - Main task is to promote our products & provide outstanding customer service and maintain a good relationship with people. - Answering phone calls, reply prospects & customer queries promptly via online social media platform, such as facebook, instagram & etc channel. - Apart from that,...


  • Kuala Lumpur, Malaysia growthfn Full time

    **Customer service representative duties**: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure...


  • Kuala Lumpur, Malaysia Organon Full time

    Organon is a Women’s Health Company that believes in a better and healthier every day for every woman! We are a passionate, global community of thousands dedicated to redefining the future of women’s health. Our mission is to deliver impactful medicines and solutions for a healthier every day. But what really makes it work at Organon is our...


  • Kuala Lumpur, Malaysia Nutanix Full time

    **Hungry, Humble, Honest, with Heart. **The Opportunity** Do you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you. Nutanix (NTNX) is looking for a dynamic **Customer Success Representative **to deliver exceptional...


  • Kuala Lumpur, Kuala Lumpur, Malaysia growthfn Full time

    Customer service representative duties: Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution...


  • Kuala Lumpur, Malaysia Helius Technologies Sdn Bhd Full time

    We are hiring Customer Service representatives (Vietnamese speaking) As a Customer Service Representative supporting Vietnam market, you will provide exceptional customer service and support to our customer base, sales representatives, and consumers. Job description: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess...


  • Kuala Lumpur, Malaysia Helius Technologies Sdn Bhd Full time

    We are hiring Customer Service representatives (Korean speaking) As a Customer Service Representative supporting Korea market, you will provide exceptional customer service and support to our customer base, sales representatives, and consumers. Job description: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess...


  • Kuala Lumpur, Malaysia Helius Technologies Sdn Bhd Full time

    We are hiring Customer Service representatives (Japanese speaking) As a Customer Service Representative supporting Japan market, you will provide exceptional customer service and support to our customer base, sales representatives, and consumers. Job description: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess...


  • Kuala Lumpur, Malaysia Helius Technologies Sdn Bhd Full time

    We are hiring Customer Service representatives (Tagalog speaking) As a Customer Service Representative supporting Philippine market, you will provide exceptional customer service and support to our customer base, sales representatives, and consumers. Job description: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess...


  • Kuala Lumpur, Malaysia Helius Technologies Sdn Bhd Full time

    We are hiring Customer Service representatives (Tamil speaking) As a Customer Service Representative supporting India market, you will provide exceptional customer service and support to our customer base, sales representatives, and consumers. Job description: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess...


  • Kuala Lumpur, Malaysia Hewlett Packard Full time

    **What does an Inside Sales Representative does at HP**: - Closes sales on assigned products or assigned customers; may generate leads for closure by an experienced Outside or other Inside Sales Rep. - Shares sales activities with experienced Sales Reps as necessary. - Informs customers of company promotions and upgrades; may persuade customer to purchase...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Nutanix Full time

    **Hungry, Humble, Honest, with Heart.The OpportunityDo you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you.Nutanix (NTNX) is looking for a dynamic Customer Success Representative to deliver exceptional customer service...


  • Kuala Lumpur, Malaysia Hewlett Packard Enterprise Full time

    Digital Sales Representative This role has been designated as ‘Office’, which means you will primarily work from an HPE office. The Digital Sales Representative is a direct quota carrying role that focuses on a specific, Enterprise or SMB, segment of customers. The assignment may be to a set of end user customers, a specific set of channel partners, or...


  • Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time

    **The Opportunity**: Our partner, a fast-growing Australian end-to-end payments and rewards solution that is tailored to the needs of business owners, is looking to expand its team and hire for Customer Sucess Representative! The team is on a mission to build innovative technology that empowers Australian business owners to make payments more rewarding. As...