Gaming Customer Service

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...

Responsibilities: 1. Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues. 2. Assist players in troubleshooting and resolving game-related problems, including gameplay difficulties, account issues, and payment inquiries. 3. Provide guidance and support to players...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Computer Games Computer Software Customer Service Microsoft Office Multitasking english Korean Language COMPUTER SKILL...

**Role**:Manager -Customer Service **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: ABAP Computer Computer Games Customer Service Digital Marketing Digital marketing (pull/push) Microsoft Office Vietnamese gaming...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Contract To Hire) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Computer Games Computer Software Digital Marketing Microsoft Office english Indonesian Must be fluent in speaking...

Job title - Customer Service Gaming (Mandarin + English) Location - KL, Central. - Request to check have their User ID to check their adventure rank level Essential Functions/Core Responsibilities: - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding,...

**Position: Mandarin Speaking Customer Service (Gaming Project)** **Client Background: MNC** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000 - 4,400 - KPI Allowance - Night Shift Allowance - Bonus **Responsibilities**: - Respond to players' in-game inquiries and provide solutions to issues. - Handle...

**Who is Joy Glob?** Joy Glob is an international comprehensive game creative services provider based in KL, Malaysia. Since its inception, it has been deeply engaged in the game industry, providing integrated services such as social media marketing, ads creative, player support and localization for global game products. **What is the role?** As a...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Computer Games Customer Service Microsoft Office Customer oriented gaming - 2 years in Customer Service...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Customer Service Microsoft Office Multitasking Mandarin Proficient in the Mandarin language Must be fluent in speaking...

**Who is Joy Glob?** Joy Glob is an international comprehensive game creative services provider based in KL, Malaysia. Since its inception, it has been deeply engaged in the game industry, providing integrated services such as social media marketing, ads creative, player support and localization for global game products. **What is the role?** As a Gaming...

**Responsibilities**: - RM500 - to - RM5000Benefits

**Game Content Designer** We’re looking for enthusiastic and dedicated game content designer who succeeds in an exciting development and live service environments. As a game content designer, you will be an integral member of the team shaping our games to satisfy our player community with a mind towards driving commercial success on a free-to-play...

**Role**:Any Other **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Customer Service Customer service advisor gaming **Key Responsibilities**: Ensure service delivery meets contractual Key Performance Indicators (KPIs). Understand customer requirements, utilize...

**Requisition Number**: 182315 **Position Title**: Game Designer I **External Description**: **Game Content Designer** We’re looking for enthusiastic and dedicated game content designer who succeeds in an exciting development and live service environments. As a game content designer, you will be an integral member of the team shaping our games to...

ESL Malaysia is looking for an enthusiastic and energetic **HR Generalist** to join their team on a permanent full-time basis. This position is based at our Malaysian entity in Kuala Lumpur and is a regional role working across the Asia Pacific Japan region. At ESL Gaming, we bring moments of magic and provide skills for thrills to hundreds of millions of...

Location - KL CENTRAL. Salary - RM3800 + KPI Allowance max up to Rm400 + Night Shift Allowance Rm300 Criteria: Genshin Impact - Request to check have their User ID to check their adventure rank level Essential Functions/Core Responsibilities: - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify...

Job DescriptionWe are seeking a skilled Cocos frontend game developer to join our team at InformationtechnologycompanyOf KualaLumpur.This role involves collaborating with game designers, artists, and backend developers to translate game concepts into interactive frontend experiences using Cocos Creator.We expect the ideal candidate to have a bachelor's...

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaElitez's client, a passionate team of talented professionals in game development, is seeking candidates for Cocos Frontend Game Developer positions (Junior - Mid).Requirements:Bachelor's degree in computer science / game development or equivalent related fields.1 - 5 years of professional...