Mandarin Speaking Customer Service

**Position Overview**: We are currently seeking a dedicated and fluent Mandarin-speaking Customer Service Support representative. As a valuable member of the customer service department, you will play a pivotal role in delivering exceptional service to our Mandarin-speaking customers, ensuring their satisfaction and loyalty. **Benefits**: - Competitive...

**Descriptions**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

**The job scope**: - **Handling Inbound calls, resolving customer enquiries related to credit calls and online banking.**: - **Aim to provide first-call resolution**: - **Achieve great communication with customers by maintaining a professional attitude even in a fast paced environment** **Requirement**: **Minimum SPM is required.** **Attractive salary...

**Responsibility** - Handle all customer inquiries/complaints in specific language markets via live chat, social media and other communication tools. - Build good relationships with new and old customers via phone/chat tools - Understand customer problems and provide the most appropriate solutions. **Requirements**: - Responsible, trustworthy, with good...

The job scope:- Handling Inbound calls, resolving customer enquiries related to credit calls and online banking:- Aim to provide first-call resolution:- Achieve great communication with customers by maintaining a professional attitude even in a fast paced environmentRequirement:Minimum SPM is required.Attractive salary package is provided:Basic + RM 1K...

**Position: Mandarin Speaking Customer Support (International ICT Project)** **Company Background: International ICT Project** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000 **Responsibilities**: As a Mandarin-Speaking Customer Support representative, you will be an essential part of our customer...

Job Summary:As a Mandarin Speaking Customer Service Officer, you will be responsible for providing courteous and efficient customer support to our Mandarin-speaking partners. Your primary role will be to establish and maintain excellent rapport with clients in order to understand their needs and provide effective solutions. You will serve as a vital link...

We are an education set up looking for someone who enjoys assisting in online customer service and sales and marketing. This is a remote working position. 5 days work week, weekends required **Requirements**: 1) Must able to understand/speak Mandarin and English well as well as reading and writing 2) Being able to speak, write and read in English at a...

WE ARE HIRING MANDARIN CUSTOMER SERVICE! Salary Package : RM 4,000-RM 4,500 (Base on Experience) - Working Days : 5 Working Days 2 Days Off - Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call...

Position: Mandarin Speaking Customer Support (International ICT Project)Company Background: International ICT ProjectLocation: Kuala Lumpur, MalaysiaTenure: PermanentRemuneration: Basic Salary: RM4,000Responsibilities:As a Mandarin-Speaking Customer Support representative, you will be an essential part of our customer service team, responsible for providing...

**POSITION: CUSTOMER SERVICES EXECUTIVE/FRESH GRAD (MANDARIN SPEAKER)** **Responsibilities**: - To escalate unresolved queries to designated departments for further investigation. - To obtain and examine all relevant information to assess the validity of inquiries and to determine possible causes, and to propose appropriate solutions. - To communicate...

VACANCY: Customer Service - Mandarin Speaker LOCATION: Kuala Lumpur, Malaysia. **Salary**: RM 4000 Work Experience: at least 1 year of Customer Service Experience Work hour: 6am - 6pm ( 9 hours per shift) Mon - Fri Start Date: September 25th Head Count: 5 - Malaysian that can speak in Mandarin and English, as staff will support Hong Kong market. - Must...

Job Summary: As a Mandarin Speaking Customer Service Officer, you will be responsible for providing courteous and efficient customer support to our Mandarin-speaking partners. Your primary role will be to establish and maintain excellent rapport with clients in order to understand their needs and provide effective solutions. You will serve as a vital link...

**Location**: Kuala Lumpur, Malaysia **Salary**: RM4500 + RM300 KPI + RM320 Night Shift Allowance **Language Requirements**: Mandarin and English **Project**: Healthcare Project **Work Hours**: - 5 days a week - Permanent night shift from 8pm to 8am (shift timings may vary) **Education Requirements**: - Degree/Diploma/SPM holders - No experience...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Technical support Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Technical support Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience...

**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT KL** **IS LOOKING FOR A CUSTOMER SERVICE AGENT (MANDARIN SPEAKING)** **SENIORITY LEVEL**:Non - management **FUNCTION**: GBS...

**Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:Other **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service Must be fluent in speaking both Mandarin and English - Can you speak Mandarin and you are in Malaysia, you are urgently needed in a reputable organization in Kuala...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...