English Speaking Customer Service Executive

**We are an education set up looking for someone who enjoys assisting in online customer service and sales and marketing.** **This is a purely remote working position.** **5 days work week, weekends required** **Requirements**: 1) Must able to understand/speak English very well (highly professional) as well as reading and writing 2) Being able to speak,...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Must be fluent in speaking both Mandarin and English - **Requirements** SPM, Diploma or Degree holder with 1 year of CS...

**Gratitude Inc.** is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

**Job ID** **22347** **Position Title** - Japanese Speaking Customer Relations Executive **Industry** - Healthcare/Medical/Biotechnology/Pharmaceutical - Building and maintain relationship with customer. - Supporting Japanese client in arranging appointment/treatment in hospital/clinics in KL. - Providing translation/interpretation service to customers. -...

**Job Scope**: - Answer inbound calls in a timely and friendly manner - Reply to queries sent through bank’s Contact Us inquiry form - Perform call back with customers for transaction confirmations - Respond to customers’ queries and concerns with the aim of achieving first call resolution - Identify customers’ needs, clarify information, evaluate...

ASEA Malaysia is looking for a talented and enthusiastic English speaking Associate Support Executive to join our team. ASEA, a global leader in cellular health, is dedicated to providing a sustainable lifestyle by delivering high-quality health products through a direct-selling distribution model. ASEA offers first-to-market products that affect health at...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

**Job description** - To analyse, create and resolve tickets (if applicable). - To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. - Identified and escalated priority issues per client specifications. - Displayed courtesy and strong interpersonal skills with all customer...

Customer Service Executive (Treatment Coordinator)Posted 2 days ago • Closing 4 Jan 2025Good verbal and written communication skills in Bahasa Malaysia, Mandarin and English. Prefer Mandarin speaking candidates as Customer Service Executives will have to deal with Mandarin-speaking clients.Minimum 2 years of related working experiencePossess minimum...

**POSITION: CUSTOMER SERVICES EXECUTIVE/FRESH GRAD (MANDARIN SPEAKER)** **Responsibilities**: - To escalate unresolved queries to designated departments for further investigation. - To obtain and examine all relevant information to assess the validity of inquiries and to determine possible causes, and to propose appropriate solutions. - To communicate...

We are currently seeking a **Customer Service Executive **to join DHL eCommerce Solutions Malaysia! The **Customer Service Executive **will be responsible to deliver the full spectrum of DHL eCommerce Customer Service by providing professional, responsive and reliable service to our customers; contacting us through the various interaction channels....

Working: 24/7 Shift (rotate by quarter) 5 days a weeks and 2 days of day **Interview Process** : Walk in interview. Required criteria as follows: - Proficient in speaking in English - This will be for inbound call center for services and sales especially for Malaysia and Singapore market - Australia and Bermuda also handling inbound call but more into...

**Key Responsibilities**: - Provide accurate information to resolve issues that arise. - Execute timely reports and analysis on Contact Center (CC) Operations. - Adhere to Quality Assurance standards. - Follow the duty roster set by the Supervisor. - Attend regular customer service training, telephone etiquettes, and briefings. - Assist in the preparation...

ASEA Malaysia is looking for a talented and enthusiastic English & Bahasa Indonesian Speaking - Associate Support Executive to join our team. ASEA, a global leader in cellular health, is dedicated to providing a sustainable lifestyle by delivering high-quality health products through a direct-selling distribution model. ASEA offers first-to-market products...

Maintains customer records by updating account information. - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller - Upsell & Cross selling skills in the hospitality business - Exemplary sales skills and customer oriented approach - Ability to present, persuade and communicate...

Maintains customer records by updating account information. - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller - Upsell & Cross selling skills in the hospitality business - Exemplary sales skills and customer oriented approach - Ability to present, persuade and communicate...

**Descriptions**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

**Job description** - To analyse, create and resolve tickets (if applicable). - To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. - Identified and escalated priority issues per client specifications. - Displayed courtesy and strong interpersonal skills with all customer...

**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Mandarin BPO Voice Process BPO industry voice account BPO Call center Customer Service Agent Mandarin or Cantonese Voice...