English Speaking Customer Service Executive

**We are an education set up looking for someone who enjoys assisting in online customer service and sales and marketing.** **This is a purely remote working position.** **5 days work week, weekends required** **Requirements**: 1) Must able to understand/speak English very well (highly professional) as well as reading and writing 2) Being able to speak,...

Job Title : Customer Service Executive Qualification: Completed with SPM, UEC, ICGSE certificate Language: Mandarin, Cantonese & English Salary - 3000 MYR plus Allowance upto 700 MYR for Mandarin plus English Speakers Joining Bonus - Upto 5000 MYR. DOJ: 3rd, 10th and 31st July Location - Johor Bahru & Ara Damansura **Job Description**: - Handling all...

Who is Teleperformance Malaysia?Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang and Kuala Lumpur with more than 3,400 full-time employees today. Teleperformance in Malaysia is also...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Must be fluent in speaking both Mandarin and English - **Requirements** SPM, Diploma or Degree holder with 1 year of CS...

Position: Korean Speaking Customer Service/ Admin Executive RESPONSIBILITIES: - **Customer Support**: - Coordinate with the technical team to resolve customer issues. - Ensure high customer satisfaction through timely follow-ups and problem resolution. - **Administrative Tasks**: - Manage office tasks like scheduling, filing, and report preparation. -...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service - Malaysian that can speak in Cantonese and English, as staff will support Hong Kong market. Must be able to type in traditional...

**Key Responsibilities**: - Assist customers with account inquiries, transactions, and general banking services. - Provide information about bank products and services. - Handle customer complaints and resolve issues promptly and effectively. - Maintain a high level of professionalism and ensure customer confidentiality. - Collaborate with other team...

**Gratitude Inc.** is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

**Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: CRM (Customer relationship Management) Customer Service Bahasa Customer Management - Qualification: Completed with SPM, UEC, ICGSE certificate Language:...

Training, coaching and teaching kids (5 to 17 years old) for Public Speaking and English courses. - Giving feedback on the students' performance and modules - Filling in attendance, monthly assessment reports - Assist in events **Job Types**: Part-time, Contract, Internship, Fresh graduate, Student job Contract length: 8 months Part-time hours: 1.5 per...

**Gratitude Inc.** is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Job ID** **22785** **Position Title** - Japanese Speaking Customer Relations Executive **Industry** - Healthcare/Medical/Biotechnology/Pharmaceutical - Building and maintain relationship with customer. - Supporting Japanese client in arranging appointment/treatment in hospital/clinics in KL. - Providing translation/interpretation service to customers. -...

**Job Scope**: - Answer inbound calls in a timely and friendly manner - Reply to queries sent through bank’s Contact Us inquiry form - Perform call back with customers for transaction confirmations - Respond to customers’ queries and concerns with the aim of achieving first call resolution - Identify customers’ needs, clarify information, evaluate...

**Key Responsibilities**: - Provide accurate information to resolve issues that arise. - Execute timely reports and analysis on Contact Center (CC) Operations. - Adhere to Quality Assurance standards. - Follow the duty roster set by the Supervisor. - Attend regular customer service training, telephone etiquettes, and briefings. - Assist in the preparation...

**POSITION: CUSTOMER SERVICES EXECUTIVE/FRESH GRAD (MANDARIN SPEAKER)** **Responsibilities**: - To escalate unresolved queries to designated departments for further investigation. - To obtain and examine all relevant information to assess the validity of inquiries and to determine possible causes, and to propose appropriate solutions. - To communicate...

The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. Job Requirements: - Meticulous and detailed orientated -...

**Customer Service Executive - English & Bahasa** Location: Kuala Lumpur & Johor Bahru Local Malaysian Night Shift Allowance: - 300* - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - Exceeding customer expectation in terms of customer service...

**Job description** - To analyse, create and resolve tickets (if applicable). - To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. - Identified and escalated priority issues per client specifications. - Displayed courtesy and strong interpersonal skills with all customer...

**Role**: Customer Account Specialist (Japanese Speaking) **Tasks and Responsibilities**: - Order Entry - 3 Business Units + Business Segments and / or Countries designated - Regional Scope (APAC). - Efficiently process Order Entry creation (SAP Open Text or SAP VA01). - all order types & customers: Standard orders; Sample Orders; EDI; Export;...