Customer Support

2 weeks ago


Kuala Lumpur, Malaysia Nezda Technologies (Malaysia) Full time

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide resolution
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain a deep understanding of our standard operating procedures (SOP) to ensure highest and most accurate form of support.

**Salary**: RM5,000.00 - RM8,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Japanese (required)

Willingness to travel:

- 75% (preferred)


  • Customer Support

    2 weeks ago


    Kuala Lumpur, Malaysia Nityo Infotech Services Pte. Ltd. Full time

    Hi , Greetings from Nityo InfoTech!! Please find below job details.. JOB TITLE : Customer Support Job Location : Kl Sentral Time : 9 hours rotational Shift Job Type : permanent job **Requirements**: Mandarin Speaker Job brief We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full time

    Role OverviewSG Support seeks a mid-senior level marketing professional to drive campaign execution and brand management.This role involves planning, executing, and monitoring marketing campaigns across offline and digital channels, as well as analyzing industry trends, competitors, and customer data to optimize marketing strategies.


  • Kuala Lumpur, Malaysia SG Support Full time

    Job Summary We are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson. To be a successful sales development...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full time

    SG Support Federal Territory of Kuala Lumpur, MalaysiaAre you a creative thinker, marketing mastermind and data nerd all rolled into one?We're looking for an Assistant Marketing Manager to help shape and activate our brand.If you enjoy blending strategy with creativity, bringing marketing ideas to life and analysing campaign performance to drive results then...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Bitunix Full time

    Job Summary:At Bitunix, we are seeking a skilled Customer Support Specialist to join our team. As a key member of our customer support department, you will play a vital role in ensuring the satisfaction of our customers. Your primary objective will be to provide prompt and efficient support to our clients through various communication channels, including...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full time

    Customer Support Advisor | IT Tech | Sales + Digital Mktg - Japanese Speakers (Native/JLPT)This is a full-time on-site role for a Customer Support Advisor in several industries located in WP, Kuala Lumpur. The role involves day-to-day tasks related to customer support with a focus on Japanese language proficiency.QualificationsAble to work in...


  • Kuala Lumpur, Malaysia SagaOS Sdn. Bhd Full time

    **Online Customer Support Agent** Working for a customer focused exciting, young company that is at the forefront of their industry. within a Customer Support focused team. Must be completely fluent in English (native speaker written standard) and have suitable experience. **RESPONSIBILITIES** - At the forefront of the company operations, you will be...


  • Kuala Lumpur, Malaysia Oyster HR Full time

    **A little about us**: Oyster is on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere. In 2021, we grew rapidly, raising over $70 million in both Series A and Series B rounds and increasing our team size by nearly 10x. And we're just getting started! As a fully distributed startup, we've built an...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

    About the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at OKX. As a key member of our customer support team, you will be responsible for resolving escalated customer inquiries and complaints in a timely and professional manner.The ideal candidate will have excellent problem-solving skills, strong communication skills, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Core Fusion Sdn Bhd Full time

    This job is all about helping customers and solving their problems You might like this job because you enjoy interacting with people, ensuring they have a great experience, and sharing your knowledge about our products.ResponsibilitiesRespond to customer inquiries and requests promptly and courteously, maintaining a positive and helpful attitude at all...


  • Kuala Lumpur, Kuala Lumpur, Malaysia KuCoin Exchange Full time

    At KuCoin Exchange, we are seeking a highly skilled and dedicated Customer Support Expert to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional support to our clients.You will work closely with internal teams to ensure that all customer inquiries are addressed promptly and efficiently. Your...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Customer Success Officer Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full time

    About the RoleWe are looking for a bright Technical Customer Support Engineer to join our global Customer Support Delivery Organization, within Swift Operations, based in Kuala Lumpur.In this role, you assist our customers around the world to solve their Swift operational challenges on a daily basis. You must be technically minded and willing to acquire...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Growthfn Full time

    Growthfn is a dynamic and innovative organization seeking a skilled Customer Support Representative to join our BPO team. In this role, you will be responsible for providing real-time assistance to Korean-speaking customers through chat, ensuring a seamless customer experience.In this position, you will respond promptly to customer inquiries, troubleshoot...


  • Kuala Lumpur, Malaysia Cargobase Full time

    Cargobase is looking for a **Customer Support Representative **to help us build a center of excellence from Asia. The Cargobase Transportation Management System transforms how thousands of industry professionals worldwide process logistics. We help customers across many sectors, including automotive, semiconductors, electronics, and oil & gas, to improve...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BrainHunters Full time

    Job Description:At BrainHunters, we are seeking a highly skilled Customer Service professional to join our team. The ideal candidate will be responsible for providing excellent quality customer service through various channels, including chat. This role requires the ability to coordinate between customers, vendors, and riders to identify and troubleshoot...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BD (Becton, Dickinson and Company) Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX )BD (Becton, Dickinson and Company) Customer Support Specialist in Kuala Lumpur, MalaysiaJob Description SummaryThis position requires 1-5 years technical/customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia N2N Connect Berhad Full time

    Job Overview:N2N Connect Berhad seeks a Customer Support Representative to provide exceptional customer experience in our Trading & IT Industry.Key Responsibilities:Act as the primary point of contact for customer inquiries and concerns.Ensure seamless day-to-day operations of our IT Service Helpdesk & Customer Services.Provide top-notch customer service to...


  • Kuala Lumpur, Malaysia CPT International Full time

    About Us We are group of companies into providing access to global financial markets and a truly international team of experts. Our mission is to create a community that appreciates convenience, inclusivity, and information exchange to empower Traders and Introducing Brokers to achieve maximized value. About the role We are in the period of significant...


  • Kuala Lumpur, Malaysia Maju Digital Full time

    About Us We are group of companies into providing access to global financial markets and a truly international team of experts. Our mission is to create a community that appreciates convenience, inclusivity, and information exchange to empower Traders and Introducing Brokers to achieve maximized value. About the role We are in the period of significant...