Quality Assurance

2 weeks ago


Bayan Lepas, Malaysia Toll Group Full time

Company Description

At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries.

As a Centre of Excellence in Penang, we take pride in providing shared services that Toll’s entire network depends on daily. As our CoE grows, we enjoy more opportunities to take on exciting and diverse challenges to progress even further, always supported to learn, develop, and expand our knowledge. In a fast-paced environment, we are energised by our culture, which is caring, inclusive and welcoming. United in our purpose, we collaborate well as a team, continuously improving how we deliver for our internal and external customers. We appreciate the safety, security, and stability that our work brings and feel valued knowing that as our business grows, we all grow together

**Job Description**:
**The role**:
We are looking for an experienced Quality Assurance to join our Centre of Excellence (CoE), in Penang, Malaysia.

As a Quality Assurance, you will:

- Deliver consistent coaching for errors done by agents
- Ensure effective feedback to all the agents in a timely manner, encouraging improvement for the agent
- Conduct training for low performer agents once every month
- Assist in providing suggestions for process improvements within the department.
- Ensure timely and accurate issuance of Quality Reports
- Regular analysis and feedback to the operation teams

**Qualifications**:
**About you**:
To be successful in this role, you will need:

- Minimum with Diploma/Degree Graduate
- Excellent Technical, verbal & written
- Good interpersonal skills & analytical skills, communication skills
- Ability to work with mínimal supervision and affinity for team based action planning; able to keep management informed of real or potential problems areas/opportunities and provide strategic solution

Additional Information

Be Connected:
With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. Join us and take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it’s what makes our possibilities endless.

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.

You must be entitled to work in (Bayan Lepas, Penang) and be prepared to undertake pre-employment checks including a criminal history check and medical.



  • Bayan Lepas, Malaysia Nettoyage Station (PG) Sdn Bhd Full time

    **Job Descriptions** - Assist in implementing and monitoring compliance with ISO 9001, Responsible Business Alliance (RBA) & Malaysian Society for Quality in Health (MSQH) - Conduct regular site inspections and audits under the guidance of the Quality Assurance Executive. - Assist in preparing detailed audit reports highlighting findings, issues, and...


  • Bayan Lepas, Malaysia growthfn Full time

    The Quality Assurance Supervisor in a Business Process Outsourcing (BPO) environment is responsible for overseeing the quality assurance team to ensure the delivery of high-quality services and customer satisfaction. This role involves monitoring and evaluating the performance of customer service representatives, implementing quality standards, and providing...


  • Bayan Lepas, Malaysia Executive Compass Full time

    ** Familiar in Medical related quality standards (ISo 13485)** ** Experience in managing large group subordinates (up to 10-20)** **Responsibilities**: - Lead the Quality Assurance Department in operating with a high level of efficiency, integrity, and enthusiasm, striving to achieve excellence in all endeavors. - Be creative and proactive contributor on...

  • Quality Assurance Lead

    7 months ago


    Bayan Lepas, Malaysia Executive Compass Full time

    **Position level **:Manager/ Sr Manager ** Must have experience in managing more than 10 subordinates, min. 3-5 years working as QA Manager preferred.** ** Familiar in medical quality standards (ISO 13485).** **Responsibilities**: - Lead the Quality Assurance Department in operating with a high level of efficiency, integrity, and enthusiasm, striving to...


  • Bayan Lepas, Penang, Malaysia Versatile Creation Sdn Bhd Full time

    Job Title: Quality Assurance Manager We are seeking a highly skilled and experienced Quality Assurance Manager to join our team at Versatile Creation Sdn Bhd. About the RoleThe successful candidate will be responsible for managing the quality management of suppliers, implementing quality standards, controlling process variation, checking material status,...

  • Quality Assurance

    2 weeks ago


    Bayan Lepas, Malaysia DB Scenker Logistics Malaysia Full time

    Perform final inspection gate duty including counting all partial boxes to ensure accurate quantity, orientation of unit/trays are in correct and all relevant inspection activities as per inspection guidelines for HUPAST 1 and HUPAST 2. Conduct ESD audit and ensure all staff comply to ESD requirement and SOP during their day to day task. Report to...


  • Bayan Lepas, Penang, Malaysia Agensi Pekerjaan RP Manpro Sdn Bhd Full time

    Job OverviewAgensi Pekerjaan RP Manpro Sdn Bhd is seeking a highly skilled Quality Assurance Specialist to join their team in Bayan Lepas, Penang, Malaysia. As a key member of the organization, this individual will be responsible for ensuring the highest quality standards are met in the production process.

  • Quality Assurance

    7 months ago


    Bayan Lepas, Malaysia MYJOBSTEK CAREER QUEST Full time

    A Diploma/Degree or equivalent in Engineering discipline with five years working experience, preferably in a QMS environment. Knowledge in ISO 9001 ( IATF 16949 ) standard, ISO 13485 : 2016 standard and ISO 14000 standard and in the preparation, implementation and maintenance of the quality management system. Experience with Metal Stamping and/or...


  • Bayan Lepas, Malaysia Teleperformance Full time

    Overview: Job Summary Qualifications: **Requirements**: - Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams - 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships, 3rd party vendors. etc.) - Proven...


  • Bayan Lepas, Malaysia GrowthFn Sdn Bhd Full time

    Position: Quality Assurance Manager - Mandarin Speaker Location: Bayan Lepas, Penang, Malaysia. Salary Range: RM9,000 - 12,000 Language: Mandarin (Malaysian) Specialization: at least 2 years QA Manager experience with Customer Service background Target Onboarding Date: ASAP Type: Full-time Shift: 24/7 **Responsibilities**: - Construct searches and...

  • Quality Assurance

    7 months ago


    Bayan Lepas, Malaysia AGENSI PEKERJAAN ZENITH SERVICES SBHD. Full time

    Quality engineers define quality standards for the creation of products or services. They check to make sure the products and services are in compliance with the quality standards and they coordinate quality improvements. Our customers consist mainly Global Companies, Public Listed Companies and SMIs. Our esteemed customers have achieved success stories in...


  • Bayan Lepas, Penang, Malaysia Versatile Creation Sdn Bhd Full time

    Job DescriptionWe are seeking an experienced Quality Assurance Manager to join our team at Versatile Creation Sdn Bhd.About the RoleThe successful candidate will be responsible for overseeing the quality management of suppliers and driving continuous improvement initiatives to enhance the qualified rate of incoming materials.You will implement quality...

  • Quality Assurance

    7 months ago


    Bayan Lepas, Malaysia Trinity Workforce Solution Sdn Bhd Full time

    We are hiring for Quality Assurance - Manufacturing Industry **Job Responsibilities: - ** - **1. Quality Management System (QMS)**_ - Establish, implement and maintain company-wide QMS that would result in achieving customer satisfaction. - Ensuring effectiveness of QMS through periodic internal quality systems audit and monitoring of quality objectives /...


  • Bayan Lepas, Malaysia Ambest Technology Sdn Bhd Full time

    **Responsibilities**: - Ensure quality of products meet customer requirements. - Lead inspection team effectively carry out all QA activities. - Review quality specification with provide timely and valuable feedback. - Estimating, prioritizing, planning, and coordinating quality inspection activities. - Attend to customer complaint and drive for effective...


  • Bayan Lepas, Malaysia TYT Malaysia Full time

    1) Discuss and work together with production for review daily quality matter 2) To inspection and record the incoming materials, In-process and outgoing finish products 3) To establish a well-documented system for GMP and HALAL compliance in manufacturing, quality control, storage and distribution activities. 4) To inspect and record returned stock. 5) Work...


  • Bayan Lepas, Malaysia Mindpec Solutions Full time

    **Responsibilities**: - Lead and manage a QA team - introduce and manage initiatives related to quality assurance audits, drive audit automation and efficiency, effective client and program level engagements, work with the operations leaders to drive ops quality improvement. Actively use Lean Six Sigma in projects to completion and quantification of impact....


  • Bayan Lepas, Penang, Malaysia Agensi Pekerjaan RP Manpro Sdn Bhd Full time

    OverviewAgensi Pekerjaan RP Manpro Sdn Bhd is a reputable recruitment agency in Malaysia, seeking an experienced QE Engineer to join our team.Job SummaryWe are looking for a highly skilled and detail-oriented QE Engineer to lead the establishment of product quality standards, develop testing plans, and participate in design structure reviews. The ideal...


  • Bayan Lepas, Malaysia Bosch Group Full time

    Company Description At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference. **Job Description**: 1. Claim Management - Exposure to Display...


  • Bayan Lepas, Malaysia Toll Group Full time

    Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...

  • Quality Officer

    7 months ago


    Bayan Lepas, Malaysia Leonix Sdn Bhd Full time

    **Responsibilities**: Regulatory Compliance: Ensure compliance with all relevant regulations, laws, and guidelines pertaining to [industry/sector] products/services in various jurisdictions. Documentation Management: Develop and maintain regulatory documentation, including product registrations, submissions, dossiers, and technical files. Regulatory...