Small Business Revenue Operations Manager

3 weeks ago


Hulu Selangor, Malaysia Bigcommerce Full time

**Responsibilities**:
BigCommerce's mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee's careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

As the Small Business Revenue Operations Manager, you will be responsible for the operational processes, rhythms, and business insights supporting the America's Small Business Segment. You will implement and sustain operating rhythms which include monitoring the business on a daily and weekly basis to alert the team of issues, opportunities, or risks in the trends. You will be a central point of contact for the Senior Leadership Team for the Small Business segment as it pertains to operational processes, data, and business insights. Not only will you actively monitor inputs and controls; you will also lead the weekly Small Business insights review and own developing the monthly revenue performance reviews. You will also own annual funnel metric target analysis and planning. This role is a key leadership role on the Small Business leadership team and will be critical to seizing opportunities in the segment.

You thrive in dynamic environments, enjoy collaborating with Sales teams, are a Salesforce and Tableau aficionado, have experience in Revenue Operations, and most importantly are passionate about your vision for creating sustainable and scalable operations that will grow with the company.

**Please submit your resume in English to review.**

What You'll Do
- Provide analytical and operational leadership for the BigCommerce sales and marketing teams in the Americas Small Business segment
- Sit on Small Business leadership staff and bring thought leadership, business insights, and operational rigor through data-driven change management
- Author and maintain reporting to keep a pulse on the performance of our Small Business acquisition funnel, partnering with Data Solutions to ensure appropriate field usage and consistent dashboard coding
- Build upon current roadmap for acquisition funnel reporting, balancing stakeholder needs, and business impacts
- Analyze acquisition funnel effectiveness, identify strategic and tactical opportunities, and make recommendations to further profitability and growth
- Design and document processes and KPIs for Americas Small Business Sales teams, including providing recommendations on process/optimization improvements and needed training/education
- Oversee and continually optimize processes, management rhythms, and reporting for Small Business gross new revenue key performance indicators in sales pipeline reporting, lead referral tracking, conversion rates, and other input metrics
- Become an evangelist for data-driven decision making and quantify impacts of business decisions on the customer prospect journey
- Design, implement, and refine rigorous testing methodologies to drive continual improvement in acquisition efficiency through build/measure/learn cycles
- Analyze co-marketing initiatives with strategic partners and identify opportunities for improvement and expansion

Who You Are
- 8+ years of experience working with go-to-market data and utilizing quantitative techniques to conduct campaign analysis, program optimization, customer segmentation
- Bachelor's degree in a quantitative field (business, finance, etc) and related Sales Operations experience required
- Multiple years of experience using SQL to analyze large datasets and answer business questions
- Proficient at statistical analysis, A/B testing, and experimental design
- Experience measuring subscription/SaaS business models and related metrics
- Proactive and results-oriented, comfortable independently solving problems despite ambiguity
- Data-driven decision maker with a penchant for systems thinking and automation. An energetic and creative problem solver who couples a scientific approach with business acumen
- A storyteller who naturally simplifies complex concepts into absorbable information that influences the behavior of others (oral, written, powerpoint)
- Deep experience working with revenue-generating teams and programs with demonstrated success in improving business performance and efficiency. An engaged, people person with experience in cross-functional roles and indirect influencing
- Fluent in English

LI-MC1

LI-REMOTE

Diversity, Equity & Inclusion at BigCommerce Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers a



  • Hulu Selangor, Malaysia Marriott Worldwide Full time

    **Responsibilities**: - Job Number **6 - Job Category Revenue Management - Location Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP - Schedule Full-Time - Located Remotely? N - Relocation? N - Position Type Management - JOB SUMMARY - Manages rooms and function space inventory...


  • Hulu Selangor, Malaysia Bigcommerce Full time

    **Responsibilities**: BigCommerce's mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses. We are equally passionate about growing our employee's careers and...

  • Operations Manager An

    3 weeks ago


    Hulu Selangor, Malaysia Continental Full time

    **Responsibilities**: - Establish guidelines with all the internal areas of the company to meet the objectives of the projects both in the introduction and in the production phase and in series of each of the products, obtaining as a result an interface with the end customer, the Business Field and other areas within the plant. - Performes the following...

  • Project Manager

    3 weeks ago


    Hulu Selangor, Malaysia Travelport Full time

    **Responsibilities**: A Project Manager will focus on providing support and delivery of a set of tasks to help initiate, plan, execute and control projects. This Project Manager position will require a Project Management background and experience with emphasis on delivery, multi-tasking, organizational, and change management skills. The role will be a key...


  • Kuala Selangor, Selangor, Malaysia Qualcomm Full time

    We are looking for a results-driven Director of Revenue Development to drive revenue growth and expand our business through strategic planning and execution.Responsibilities:Develop and Execute Revenue Strategies: Create and execute revenue strategies to drive revenue growth, expand existing markets, and identify new business opportunities.Market Analysis:...


  • Hulu Kelang, Malaysia IFB International Freightbridge Full time

    Job DescriptionWe are seeking a highly motivated and organized Business Support professional to join our team. In this role, you will be responsible for coordinating personnel and processes to achieve effective communication, negotiation, customer-oriented approach, and distribution of goods to ensure the smooth operations of various channels aiming for...

  • Dir-sales I

    3 weeks ago


    Hulu Selangor, Malaysia Marriott Worldwide Full time

    **Responsibilities**: - Job Number **5 - Job Category Sales & Marketing - Location Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP - Schedule Full-Time - Located Remotely? N - Relocation? N - Position Type Management- JOB SUMMARY Leads and manages all day-to-day activities...

  • Factory Operator

    2 weeks ago


    Hulu Selangor, Malaysia WE CARE INDUSTRIES SDN BHD Full time

    **Key Responsibilities**: - **Operations Management**: Oversee the daily operations of the factory to ensure efficiency and effectiveness. Develop and implement operational policies and procedures. - **Team Leadership**: Lead, supervise, and motivate factory staff. Handle hiring, training, and performance evaluations. - **Inventory Control**: Monitor and...

  • Analyst IT Operations

    3 weeks ago


    Hulu Selangor, Malaysia Flex Full time

    **Responsibilities**: - At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make...

  • Mgr-events I

    3 weeks ago


    Hulu Selangor, Malaysia Marriott Worldwide Full time

    **Responsibilities**: - Job Number **7 - Job Category Event Management - Location The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP - Schedule Full-Time - Located Remotely? N - Relocation? N - Position Type Management - JOB SUMMARY - Responsible for preparing all event documentation and...

  • Sales Business Manager

    12 hours ago


    Kuala Selangor, Malaysia Agensi Pekerjaan Nala Sdn Bhd Full time

    **Sales business manager** **Salary**: RM5,000 - RM7,000 Benefit :_**EPF, SOCSO, EIS, Annual leave, Medical leave, Bonus**_ Location: Bangi Selangor Industry : Building material company **Working Hours: Monday to Friday - 8:30AM - 6:00PM** **Job description** - Provide leadership to position the company at the forefront of the industry in Technical...


  • Hulu Selangor, Malaysia WXP AUTOHAUS SDN BHD Full time

    1. Criteria : At least **3 years experience** as a Business Development Senior Executive/Assistant Manager 2. Basic Job Description: - Coordinate & Prepare Technical & Commercial Proposals based on customer RFQ. To ensure meeting submission deadline. - To prepare and monitor company’s sales growth and market share. - To explore potential new business and...


  • Selangor, Malaysia Mobiz Full time

    **About Mobiz** Mobiz is an information technology firm, and we do three things exceptionally well: cloud and network automation, digital transformation, and data protection. Double-digit growth year-over-year has driven us to expand our team and ensure we stay ahead of the curve. **What You Can Expect at Mobiz** Every day at Mobiz we work with a deep...

  • Operator

    3 weeks ago


    Hulu Selangor, Malaysia Starken AAC Sdn Bhd Full time

    Job Description: '¢ To operate the machine '¢ To wear proper PPE while carrying the task '¢ Do the adhoc tasks assigned by the leader '¢ To do the machine cleaning '¢ To inform the leader or supervisor once the abnormality is observed. '¢ To keep the tools in proper manner after used '¢ To write the record '¢ To carry out the quality checking...

  • Management Level

    3 weeks ago


    Hulu Selangor, Malaysia Noralogic Full time

    **Responsibilities**: - Overview - Greetings, Hope you are doing great! I have a new job opening for you ,it is a Management level - Expert. Please go through with the job description. If you’re interested, please send me your updated resume and expected hourly pay rate for this position. Role: - Management level - Expert Location: Guadalajara,...

  • Ems Commodity Manager

    3 weeks ago


    Hulu Selangor, Malaysia Emerson Full time

    **Responsibilities**: This position is a key part of the Procurement Department. Primary responsibility is to provide functional management for Business Unit Procurement resources executing supply chain strategies in key categories of direct materials purchases. Results will set in place an effective supply chain that supports the Business Unit’s...

  • Operational Buyer

    3 weeks ago


    Hulu Selangor, Malaysia Continental Ag Full time

    **Responsibilities**: - Tasks - Mission and Purpose of this position: - Carrying out all purchasing activities in the area of goods/services for which the job holder is responsible for.- Core Responsibilities: - Approval and negotiation of shopping carts up to defined regional value threshold - Creation of purchase orders w/o value limits and in line with...

  • Mgr-sales I

    3 weeks ago


    Hulu Selangor, Malaysia Marriott Worldwide Full time

    **Responsibilities**: - Job Number **9 - Job Category Sales & Marketing - Location Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP - Schedule Full-Time - Located Remotely? N - Relocation? N - Position Type Management- JOB SUMMARY The position is accountable for proactively...


  • Hulu Kelang, Malaysia HABIB Group Full time

    At HABIB Group, we are in search of a highly skilled and professional talent to join our team as the Head of Ar-Rahnu Express and manage the overall business performance growth. The ideal talent will have a track record of outstanding management of day-to-day operations including the business operational plans, manpower management strategy, and accounting...

  • Operator

    3 weeks ago


    Hulu Selangor, Malaysia SP DISTRIBUTION SDN BHD Full time

    easy to work to be a well know company in window covering business Primary Education or Below