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Key Account Executive

5 months ago

Simpang Ampat, Malaysia Bossard Full time

**Summary**
**Achievement of all company sales objectives for the geographical territory and vertical markets, established by the company, including territory sales revenue, market and/or key account penetration and profitability**.

**Essential Duties and Responsibilities include the following. Other duties may be assigned**.
- **Account Management**
- To prepare quotations to customers and follow-up on its results.
- Process customer orders, plan, schedule deliveries and prepare shipping documentation.
- Attend to customer enquiries/ complaints/ feedback.
- To prepare and review each repetitive or new Sales order/Sales Contract
- To visit constantly and establish barrier-free affinity with existing customers to make provision of ready services; to achieve status as one of the customers' top suppliers/vendors consistently.
- To feedback perceiving of influential business information or observations echoed from all levels of customers' staff/departments to the Sales Manager/Sales Leader.
- To feedback finding of potential opportunities reflected from the customers' scheduling of physical manufacturing setup/inventory exposition to the Sales Leader.
- To review monthly achievement vs. targeted Sales Margin with the Sales Leader.
- To control internal and external quality documents to ensure its validity.
- Provide effective communication and co-ordination between Sales and Customers.
- Always at the front end of the company to all existing customers in ascertaining highest customer satisfaction at all levels.
- Adhere to all procedures and documentation requirement of Sales and Customer Service.
- To engage in team discussion to identify threats and suggest solutions.
- Analyze and evaluate sales and provide performance report as directed from management whenever required

*
**Improve Operational Efficiency**
- Review technical specification (RTS).
- Provide and follow up quotation on timely basis.
- Process customer orders and follow up on backorders if any.
- Process customer’s sample request and submit FA reports on timely basis.
- AR Management.
- Handling customer’s forecast for good coverage and quality, and follow tightly with customer’s material planning.
- Work with inter-department to solve problems

**Competencies**
- To perform the job successfully, an individual should demonstrate the following competencies:

- Building Trust - Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
- Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- Customer Focus - Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
- Follow-up - Monitoring the results of delegations, assignments, or projects, considering the skills, knowledge, and experience of the assigned individual and the characteristics of the assignment or project.
- Planning and Organizing - Establishing courses of action for self and others to ensure that work is completed efficiently.
- Sales Ability/Persuasiveness - using appropriate interpersonal styles and communication methods to gain acceptance of product, service, or idea from prospects and clients.
- Energy - Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time.
- Ethics - Treats people with respect; Upholds organizational values.

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education and/or Experience**
- Four year certificate from degree in Marketing or Engineering preferred to Three - Five years sales experience in the fastener industry and/or training; or equivalent combination of education and experience.

**Reasoning Ability**

**Other Skills and Abilities**
- Strong consultative selling skills
- Mechanical or Technical Aptitude

**Others**:

- Possess own transport and able to travel

**Salary**: RM3,500.00 - RM5,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales: 3 years (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)