Assistant Community Manager

2 weeks ago


Nusajaya, Malaysia the Hive Full time

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality.

We are looking for a talented and passionate Community Officer to illustrate The Flexi Group’s core values and strive to achieve our mission and create a welcoming and collaborative community environment amongst our members through events and building relationships between them.

**Requirements**:
The Community Manager (“CM”) is the captain of the team and the owner of the venue. They illustrate the Company’s core values and strive to achieve our mission.

Goals and Objectives
- Creation of a collaborative environment amongst members through events and personal introductions. Target to achieve and maintain 100% occupancy by achieving sales goals and managing churn.
- Ensuring that the venue is fully operational and that processes are running smoothly.
- Drive growth and promotion of the Company’s service offerings.
- Maintenance of company standards and expectations.
- Management of venue KPI’s
- Oversee all daily operations of your location (front desk services, event planning, social media marketing of the space, basic finance handling, etc).
- Create and oversee a well-connected community through internal and external events, networking and a personable attitude.
- Manage finance-related tasks, such as invoices, purchases, bills, and petty cash.
- Oversee and compile all weekly and month end reports accurately and timely for submission.
- Communicate with the property landlord and collaborate with CG headquarter departments to accomplish objectives in all aspects of the business.
- Train, guide and support current and new team members.

KEY RESULT AREAS / RESPONSIBILITIES

**Member Experience and Community**
- Manage all venue operations and communicate with market support to ensure highest level of member satisfaction.
- Develop community initiatives designed to create connections between members, such as member introductions, events and social media engagement
- Solve member-related issues to ensure a cohesive community and manage member expectations. Meet with members to resolve issues, process member terminations and other issues of complexity.
- Proactively gather data on members’ business objectives and identify both the Company and member services that could help members achieve their objectives.
- Design and implement rules, guidelines and best practices for the community to optimize member experience.
- Recommend best practices, including but not limited to community management, sales, events, training, and member experience on a company-wide level.
- Resolve member complaints regarding other members through neutral fact investigation and process termination of membership when warranted.
- It is the responsibility of all CMs to manage their respective members payments, and to work with Accounts department to make sure all members pay in a timely manner.
- Renewals also fall under the responsibility of the CM.

**Business Development, Retention and Sales**
- Work with the Country Manager to ensure the business reaches 100% occupancy rate
- Identify promising deals with potential members and ensure that your team provides informative, high-quality tours to drive membership sales
- Notify, manage and work alongside internal teams to ensure a high retention rate of current members
- Develop strategies to drive sales, increase revenue and interest for your location
- Ensure that all enquiries are followed up on, and that negotiations and sales closures are taking place
- Manage and maintain relationships with vendors and landlords.
- Creative and constantly think outside the box to find solutions to meet growing sales targets

**Finance and Administration**
- Obtain and analyse P&L reports, and conduct variance analysis when required
- Prepare weekly reports and share with relevant stakeholders
- Prepare monthly invoices by working collaboratively with the Finance Team

**Building Operations and Management**
- Work closely with Community Officers, manage move-ins and move-outs; ensuring that all new members are fully prepared, and transitions run smoothly
- Manage all operations and maintenance of the space to ensure a consistently high-quality experience for members
- Ensure all building receipts and documents are up-to-date and documented, providing internal teams with weekly and monthly reports as needed
- Identify and resolve issues presented, i.e. insufficient cleaning staff, repeating IT-related failures, malfunctioning conference room equipment, etc.
- Know and be able to implement memb



  • Nusajaya, Malaysia Hotel Granada Johor Bahru Full time

    Generates and provides accurate and timely results in the form of reports, presentations, etc. - Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. - Assists Executive Chef in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality and profitability. - Orders all food and beverage based...

  • Classroom Assistant

    4 weeks ago


    Nusajaya, Malaysia Raffles American School Full time

    Responsibilities: - Assist teachers by supervising activities and working with children eg. reading and writing on an individual, class or small group. - Assist to develop programmes of learning activities and adapting appropriate materials. - Assist teachers prepare for activities, including CCA, outings, and sports events. - Supporting teachers in the...


  • Nusajaya, Malaysia Cobiz & Associates Sdn Bhd Full time

    **POSITION** Account and Admin Assistant - Full Time Position Level: Executive Qualification: refer to requirements Employment Type: Full Time Year of Experience: 2 Monthly Salary: 1500 - 5000 Junior Post 1500 - 2500 Senior Post 2000 - 4000 Assistant Manager 3000 - 5000 **RESPONSIBILITIES** - Prepare monthly/quarterly up-to-date accounts for SME clients. -...

  • HR Assistant

    5 days ago


    Nusajaya, Malaysia Ebuy Sdn Bhd Full time

    Recruitment Support: Employee Onboarding: - Assisting in new employee onboarding procedures, including collecting necessary information, preparing employment contracts, issuing offer letters, and notifying relevant departments about new hires. Employee Training and Development: - Supporting the organization of training activities, including internal,...

  • Asset Manager

    4 weeks ago


    Nusajaya, Malaysia Agensi Pekerjaan Excel Top Choice Sdn Bhd Full time

    **Responsibilities**: - Ensure the precision of assets within the company's super computing data centre. - Establish and oversee the asset management system and procedures, offering process optimization recommendations. - Advocate for and ensure customer-released asset processes are effectively implemented. - Offer prompt resolutions for daily issues and...

  • Personal Assistant

    4 weeks ago


    Nusajaya, Malaysia Raffles American School Full time

    **Key Responsibilities** - Ensure the smooth and efficient operation of the Director's Office. - Provide a full spectrum of secretarial and administration. - Manage office facilities, supplies and maintenance. - Handle monthly accounts of the Director. - Assist with Mandarin Language translation. - Assist other ad-hoc duties assigned by the...


  • Nusajaya, Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

    **Working Hours**: Monday to Friday (9.00am - 6.00pm) **Requirements**: - Major in administrative management, secretarial studies, or related fields. - Familiarity with asset management. - Proficient in Office software and document management. - Able to speak in Mandarin and English; Malay proficiency is a plus. **Responsibilities**: - Manage daily...


  • Nusajaya, Malaysia MFP Cloud Sdn Bhd Full time

    **About this role**: As a Corporate Secretary Assistant, you will play a pivotal role in supporting our Corporate Secretarial department. Working closely with the Corporate Secretary and executive team, you will ensure that all corporate activities and compliance requirements are met with precision and efficiency. **You Will Work On**: Managing day-to-day...

  • Medical Assistant

    4 weeks ago


    Nusajaya, Malaysia IHT Rehabilitation Centre Sdn Bhd Full time

    Job Description: - Gather all patient data of new patients: Full medical history - Support registered nurses in the provision of a caring and safe environment. - Coach patient on the treatment plan. - Set appointment dates for administering patient's treatment. - Check consumable and non-consumable per level daily, weekly medicine floor stock check and...


  • Nusajaya, Malaysia MFP Cloud Sdn Bhd Full time

    **About This Role**: As an Accounts Assistant, you’ll be responsible for handling the day-to-day tasks in the Accounts department. You will assist the Accounting department with data entry, processing, and recording transactions, updating the ledger, assisting with audits or fact-checking, and preparing budgets and reports. You should be thorough,...

  • Clinic Assistant

    4 weeks ago


    Nusajaya, Malaysia KLINIK MM CARE-TAMAN NUSA BESTARI Full time

    Clinic Assistant Responsibilities: Creating a positive experience by welcoming and assisting clinic patients. Preparing patient files by obtaining personal and health information. Maintaining patient data records for evaluation and health insurance purposes. Performing minor diagnostic tests and procedures as directed by healthcare...

  • Chef Assistant

    4 weeks ago


    Nusajaya, Malaysia Acerbic Synergy Full time

    **Company**: Restaurant Nasi Lemak Al-Aisy **Industry**: F&B **Location**:9, Jalan Indah 16/12, Taman Bukit Indah, 79100 Iskandar Puteri, Johor **OVERVIEW** A chef assistant provides support for the head chef of a restaurant. It will include managing inventory, ensuring that the kitchen meets food safety and cleanliness standards, and helping kitchen staff...

  • Clinic Assistant

    4 weeks ago


    Nusajaya, Malaysia KLINIK MM CARE-TAMAN NUSA BESTARI Full time

    Clinic Assistant Responsibilities: Creating a positive experience by welcoming and assisting clinic patients. Preparing patient files by obtaining personal and health information. Maintaining patient data records for evaluation and health insurance purposes. Performing minor diagnostic tests and procedures as directed by healthcare...

  • Camp Assistant

    7 days ago


    Nusajaya, Malaysia Raffles American School Full time

    Camp Assistant Responsibilities, The role of a camp assistant consists of the following: - Provide administrative support to the camp director and staff. - Ensure the safe arrival and departure of students from the camp. - Assist the English teachers at the camp in their classrooms if needed. - Help with camper registration and enrollment processes. -...


  • Nusajaya, Malaysia Career International Fos Sdn. Bhd Full time

    Develop, recommend, and gain Management approval on the annual business plans for total retail channel - detailed sales activity plan by top customers (local modern trade); sub - channels; sub-distributors and wholesalers - Consistent with annual plans, establish monthly and quarterly targets and continually measure progress towards these targets - Deploy,...

  • Executive Assistant

    4 weeks ago


    Nusajaya, Malaysia JOBBUILDER Full time

    Job description - Maintain business calendar and coordinate travel and meeting schedules - Handle all travel arrangements for senior management - Prepare and update materials for business reviews and related activities, highlighting progress and key risks - Distribute information, coordinates tasks and action items on behalf of the CEO’s office to the...

  • HR & Admin Manager

    4 weeks ago


    Nusajaya, Malaysia Agensi Pekerjaan Excel Top Choice Sdn Bhd Full time

    Key Responsibilities: - Assist with day to day operations of the HR functions and duties. - Provide clerical and administrative support to Human Resources executives. - Compile and update employee records (hard and soft copies). - Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances,...


  • Nusajaya, Malaysia Elite Asia Services Full time

    **Logistics/Warehouse Assistant Officer/Supervisor l Nusajaya**: - **Salary : Rm 2000 - Rm 2500 + Allowance + OT**: - **Working days : 6 days/week (9am - 6pm)**Responsibilities**:_ - ◆ Accountable for the overall warehouse and logistics operations including receiving, warehousing/inventory control, pick-pack-ship, and distribution of raw material,...


  • Nusajaya, Malaysia Agensi Pekerjaan JOBBUILDER Sdn Bhd Full time

    **Responsibilities**: - Assist with order processing and daily data entry in auto count system. - Assist customers with collection of goods. - Liaise with suppliers, vendors and customers. - Ensure that all documents are well sorted and organized daily. - Follow up with all pending deliveries. - Update customers and sales team on the daily delivery statuses...

  • Part Time Sen Teacher

    4 weeks ago


    Nusajaya, Malaysia JOYOUS KIDDY HQSDN BHD Full time

    SEN (Special Education Needs) Teacher is responsible for: - Manage behaviour of SEN students in collaboration with classroom teachers - Discuss student's progress with parents, teachers, counselors, and administrators - Create a safe, productive classroom environment - Teach and mentor students as a class, in small groups, and one-on-one Teacher Assistant is...