Manager, App
6 months ago
**Key Responsibilities**
- Prepare the annual business plan (FBI) for general insurance & takaful businesses.
- Develop strategies and initiatives to achieve the FBI targets.
- Develop sales campaigns, set targets, get buy ins from sales channels, obtain approvals from the management, campaign tracking and perform post mortem analyses.
- Work closely with sales channels - AFS, Business Banking, SME Banking, Digital Sales, Telemarketing and iCIMB (fire insurance).
- Work with Insurers and Takaful Operators to ensure current product offering is competitive and introduce new products.
- Prepare memo for product approval, conduct sales channel briefing and involve in product launch.
- Work closely with internal stakeholders - NRFM, RCU, Group Legal, Group Compliance, CX and Group Islamic for product approval and to design process flow.
- Ensure products, campaigns, selling processes and after sales service comply with internal SOPs, P&Ps and relevant regulator guidelines.
- Ensure internal policies (CSUG, P&P) and other internal documents/policies are updated from time to time.
- Responsible to put all the necessary controls in place and continuously educate the sales channels to adhere to the controls.
- Work with relevant stakeholders and insurers to resolve any operational issues related to product and process.
**Key Requirements**
- Has a Bachelor Degree or equivalent qualification.
- Additional professional qualification will be an added advantage - PCE, TBE.
- At least 3 years’ experience in the Banca department of any Financial Institutions or general insurance industry.
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