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**Job Purpose ** - 2nd Level Support to investigate and escalate production issues for Avaloq, TAP-SG, TAP-MY and PTS - Maintaining all related support technical documentations - Ensure systems are working as per BAU and in compliance with CIMB IT policy **Key Responsibilities** - Responsible for support production issues, troubleshooting on Private Banking...

**Job Purpose **Key Responsibilities ** - Act as a single point of contact for senior stakeholders and influencer on all technology matters relating to CRM systems and related ecosystems. - Pro-actively identify and address business challenges through recommendation and initiation of IT solutions and delivery. - Lead and provide overall guidance and...

**Job Purpose * Role Purpose: - To evaluate the Murex architecture and communication with other channels be it upstream or downstream. - To prepare, troubleshoot and manage multiple Murex environment. - To review the all the deployment steps and executing the release plan in SIT, UAT and PROD environments. - Communicates with different teams to ensure...

**Job Purpose ** - Production support role **Key Responsibilities ** - To provide support to Production Application systems - To resolve production errors/bugs and incidents when necessary - To ensure all responses are within predefined SLA - To ensure issues are identified, reported, tracked and closed in a timely manner - 24/7 shift work to monitor online...

**Job Purpose ** - IT Project Manager’s role includes the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects, set deadlines, assign responsitilibies and monitor and summarize progress of project to key stakeholder accurately. Manage end-to-end delivery for strategic and/or large scale technology...

**Job Purpose **Key Responsibilities ** - Take ownership of issues and lead the collaboration with multiple teams within GT, systems owners, users and/or vendor, where applicable, to facilitate the incident/ problem troubleshooting/resolution, root cause analyses, recovery and restoration and change management process in accordance with the established SOP...

**Job Purpose **Key Responsibilities * **Improving Existing Process** - Simplify manual process through scripts (Unix shell, etc.) - Responsible for identify inefficient area and inform the unit head as backlog for future improvement. **Provide Technical Support** - Work closely with Level 1 and Level 3 support. - Provide timely update of progress for...

**Job Purpose ** - The role is to ensure production support and deployment of project delivery (enhancement /maintenance/problem fixes). The role is to provide level 2 production support and responsible for the maintenance and service improvement of system, their components and quality assurance activities.**Key Responsibilities ** - Perform system...

About the opportunity We're in search of a self-driven People Projects & Transformation Specialist who can drive successful HR capital projects. This **1 year contract role** will be situated in either Malaysia or the Philippines and will integrate into our regional People Projects & Transformation team. **Responsibilities**: - Provide project management...

About the opportunity Central Operations was born in 2017 and is the backbone of operations for Foodpanda in APAC. We are around 1,800 employees internally and more than 4,000 outsourced employees supporting 11 different markets in their respective languages. We would like YOU to join us, check out this video to know us better. WHAT YOU WILL OWN: -...

**Job Purpose **Key Responsibilities ** - Assist in any new systems implementation e.g. requirement specification, system evaluation, installation, customization, testing, conversion and migration. - Assist users in quality assurance testing (i.e. guidance on test objectives, planning, test script design, etc during UAT, etc). - Study and evaluate the impact...

**Job Purpose ** - Lead the Delivery team and manage the systems enhancement and delivery of in-house and vendor driven solutions for OCM 24 systems and related ecosystems in the most efficient and effective manner and in compliance with CIMB Group’s established project and delivery management and SDLC methodology, processes and standards, Enterprise...

**Key Responsibilities** - Manage and execute the bancassurance business plan to achieve the target fee based income (FBI). - Execute initiatives to improve product persistency. - Maximize the available channels in the bank to promote bancassurance products. - Ensure all bancassurance related matters are managed and cleared on time. - Work closely with...

Malaysia **Experience**: Service Delivery Manager (Application Delivery Manager) **Skills**:Service Delivery Manager (Application Delivery Manager) Job Responsibilities & requirements: - Understand and own every aspect of the service delivery, governance and performance. - Face to the business for operational services and the initial single point of...

**Job Purpose **Key Responsibilities ** - Take ownership of issues and lead the collaboration with multiple teams within GT, systems owners, users and/or vendor, where applicable, to facilitate the incident/ problem troubleshooting/resolution, root cause analyses, recovery and restoration and change management process in accordance with the established SOP...

Malaysia **Experience**: Service Delivery Manager (Application Delivery Manager) **Skills**:Service Delivery Manager (Application Delivery Manager) Role: Delivery Service Manager Work location: TPM, Bukit Jalil/ Sunway Job Purpose As Delivery Service Manager you are accountable for the operational delivery, governance and continuous improvement of...

**Key Responsibilities** - Prepare the annual business plan (FBI) for general insurance & takaful businesses. - Develop strategies and initiatives to achieve the FBI targets. - Develop sales campaigns, set targets, get buy ins from sales channels, obtain approvals from the management, campaign tracking and perform post mortem analyses. - Work closely with...

**Responsibilities**: - Coordinating with the development team to resolve any outstanding issues. - Develop and maintain service level agreements (SLAs), operational level agreements (OLAs), and performance metrics to measure and report on service performance. - Managing and prioritizing multiple tasks and projects under tight...

About the opportunity Finance Transformation & Automation Team seeking a highly motivated **Specialist **to help lead and execute key initiatives for Finance, reporting to the Transformation & Automation Manager. **Responsibilities**: - Identify and advise potential areas of automation, providing insights from a technical perspective - Ideate automation...

**Job Purpose ** - To provide 2 nd level support functions and perform troubleshooting of issues and provide root cause analysis on issues reported by user **Key Responsibilities ** - Receive and investigate problem logs to determine recommended resolution - Escalate/Work with EAD team to resolve reported problems - To troubleshoot batch related issue -...