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Job Purpose Key Responsibilities **- Take ownership of issues and lead the collaboration with multiple teams within GT, systems owners, users and/or vendor, where applicable, to facilitate the incident/ problem troubleshooting/resolution, root cause analyses, recovery and restoration and change management process in accordance with the established SOP and...

**Job Purpose **Key Responsibilities * - Take ownership of issues and lead the collaboration with multiple teams within GT, systems owners, users and/or vendor, where applicable, to facilitate the incident/ problem troubleshooting/resolution, root cause analyses, recovery and restoration and change management process in accordance with the established SOP...

**Job Purpose ** - The role is to ensure production support and deployment of project delivery (enhancement /maintenance/problem fixes). The role is to provide level 2 production support and responsible for the maintenance and service improvement of system, their components and quality assurance activities.**Key Responsibilities ** - Perform system...

**Job Purpose ** - Production support role **Key Responsibilities ** - To provide support to Production Application systems - To resolve production errors/bugs and incidents when necessary - To ensure all responses are within predefined SLA - To ensure issues are identified, reported, tracked and closed in a timely manner - 24/7 shift work to monitor online...

Job Purpose Production support roleKey Responsibilities To provide support to Production Application systems To resolve production errors/bugs and incidents when necessary To ensure all responses are within predefined SLA To ensure issues are identified, reported, tracked and closed in a timely manner 24/7 shift work to monitor online and batch processing...

**Job Purpose ** - 2nd Level Support to investigate and escalate production issues for Avaloq, TAP-SG, TAP-MY and PTS - Maintaining all related support technical documentations - Ensure systems are working as per BAU and in compliance with CIMB IT policy **Key Responsibilities** - Responsible for support production issues, troubleshooting on Private Banking...

**Job Purpose ** - To manage L2 Support personnel to ensure Incident and Problem tickets are resolved within agreed SLA **Key Responsibilities ** - To monitor L2 incident tickets queue (Config related) to ensure tickets are resolved within SLA - Provide guidance and assistance to L2 support personnel (Config) on incident tickets - Receive and investigate...

**Job Purpose ** - Lead the Delivery team and manage the systems enhancement and delivery of in-house and vendor driven solutions for OCM 24 systems and related ecosystems in the most efficient and effective manner and in compliance with CIMB Group’s established project and delivery management and SDLC methodology, processes and standards, Enterprise...

Job Purpose Lead the Delivery team and manage the systems enhancement and delivery of inhouse and vendor driven solutions for OCM 24 systems and related ecosystems in the most efficient and effective manner and in compliance with CIMB Group's established project and delivery management and SDLC methodology, processes and standards, Enterprise Architecture...

**Job Purpose ** - To provide 2 nd level support functions and perform troubleshooting of issues and provide root cause analysis on issues reported by user **Key Responsibilities ** - Receive and investigate problem logs to determine recommended resolution - Escalate/Work with EAD team to resolve reported problems - To troubleshoot batch related issue -...

Developers/Programmers (Information & Communication Technology) The Senior Specialist, IT Solutions provides business, process and technical expertise to teams that are responsible for assessing, designing, delivering and supporting IT solutions to clients and customers. The Senior IT Solution Specialist will also have the experience and responsibility to...

Developers/Programmers (Information & Communication Technology) The Senior Specialist, IT Solutions provides business, process and technical expertise to teams that are responsible for assessing, designing, delivering and supporting IT solutions to clients and customers. The Senior IT Solution Specialist will also have the experience and responsibility to...

**Job Purpose **Key Responsibilities ** - Take ownership of issues and lead the collaboration with multiple teams within GT, systems owners, users and/or vendor, where applicable, to facilitate the incident/ problem troubleshooting/resolution, root cause analyses, recovery and restoration and change management process in accordance with the established SOP...

**Job Purpose ** - IT Project Manager’s role includes the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects, set deadlines, assign responsitilibies and monitor and summarize progress of project to key stakeholder accurately. Manage end-to-end delivery for strategic and/or large scale technology...

Job Purpose IT Project Manager's role includes the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects, set deadlines, assign responsitilibies and monitor and summarize progress of project to key stakeholder accurately. Manage endtoend delivery for strategic and/or large scale technology...

**Job Purpose **Key Responsibilities ** - Act as a single point of contact for senior stakeholders and influencer on all technology matters relating to CRM systems and related ecosystems. - Pro-actively identify and address business challenges through recommendation and initiation of IT solutions and delivery. - Lead and provide overall guidance and...

**Job Purpose ** - Application delivery**Key Responsibilities * **Responsibilities**: - Managing the end-to-end project implementation including project planning, risk management, quality control and implementation, vendor management, financial management, management of resource, collaboration and etc. - Adheres to all applicable procedures, company...

Job Purpose Key Responsibilities **- Act as a single point of contact for senior stakeholders and influencer on all technology matters relating to CRM systems and related ecosystems. Proactively identify and address business challenges through recommendation and initiation of IT solutions and delivery. Lead and provide overall guidance and direction upon...

**Job Purpose **Key Responsibilities ** - Assist in any new systems implementation e.g. requirement specification, system evaluation, installation, customization, testing, conversion and migration. - Assist users in quality assurance testing (i.e. guidance on test objectives, planning, test script design, etc during UAT, etc). - Study and evaluate the impact...

**Job Purpose **Key Responsibilities ** - Assist in any new systems implementation e.g. requirement specification, system evaluation, installation, customization, testing, conversion and migration. - Assist users in quality assurance testing (i.e. guidance on test objectives, planning, test script design, etc. during UAT, etc.). - Study and evaluate the...