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**Job Purpose ** - To manage L2 Support personnel to ensure Incident and Problem tickets are resolved within agreed SLA **Key Responsibilities ** - To monitor L2 incident tickets queue (Config related) to ensure tickets are resolved within SLA - Provide guidance and assistance to L2 support personnel (Config) on incident tickets - Receive and investigate...

**Job Purpose ** - The role is to ensure production support and deployment of project delivery (enhancement /maintenance/problem fixes). The role is to provide level 2 production support and responsible for the maintenance and service improvement of system, their components and quality assurance activities.**Key Responsibilities ** - Perform system...

Job Summary:SalaryRM6,78- RM9,233 / Monthly ESTJob TypeSeniorityJunior Mid SeniorYears of ExperienceInformation not providedTech StacksAPI Mocha Git Jest Azure Typescript JavaScript SQL PostgreSQLNode.JS/TypeScripts/ L2 Application Support (Backend)We're looking for Application Develop/support (Backend) engineers with experience inRequirements:2 to 6+...

**Job Summary**: **Salary** RM6,786 - RM9,233 / Monthly EST **Job Type** **Seniority** Junior Mid Senior **Years of Experience** Information not provided **Tech Stacks** API Mocha Git Jest Azure Typescript JavaScript SQL Node.js PostgreSQL Node.JS/TypeScripts/ L2 Application Support (Backend) We’re looking for Application Develop/support (Backend)...

Apply for L2 Production Support Specialist Contact Centre Applications, Career Progress Consultants in Malaysia for 5 - 9 Year of Experience on

Apply for L2 Production Support Specialist Contact Centre Applications, Career Progress Consultants in Malaysia for 5 - 9 Year of Experience on

**Job Purpose **Key Responsibilities ** - Act as a single point of contact for senior stakeholders and influencer on all technology matters relating to CRM systems and related ecosystems. - Pro-actively identify and address business challenges through recommendation and initiation of IT solutions and delivery. - Lead and provide overall guidance and...

Job Purpose Key Responsibilities **- Act as a single point of contact for senior stakeholders and influencer on all technology matters relating to CRM systems and related ecosystems. Proactively identify and address business challenges through recommendation and initiation of IT solutions and delivery. Lead and provide overall guidance and direction upon...

**Job Purpose ** - 2nd Level Support to investigate and escalate production issues for Avaloq, TAP-SG, TAP-MY and PTS - Maintaining all related support technical documentations - Ensure systems are working as per BAU and in compliance with CIMB IT policy **Key Responsibilities** - Responsible for support production issues, troubleshooting on Private Banking...

**Job Purpose **Key Responsibilities * - Take ownership of issues and lead the collaboration with multiple teams within GT, systems owners, users and/or vendor, where applicable, to facilitate the incident/ problem troubleshooting/resolution, root cause analyses, recovery and restoration and change management process in accordance with the established SOP...

**Job Purpose * **Key Responsibilities * **Compliance to Unit Testing (UT) and System Testing (ST) Guidelines** - Ensure development unit is able to deliver projects on time and with high quality-development. - Perform coding and play the role of a checker for System Test script. - Ensure compliance to IT standards, SDLC standards, policies and procedures. -...

**Job Purpose ** - IT Project Manager’s role includes the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects, set deadlines, assign responsitilibies and monitor and summarize progress of project to key stakeholder accurately. Manage end-to-end delivery for strategic and/or large scale technology...

Job Purpose IT Project Manager's role includes the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects, set deadlines, assign responsitilibies and monitor and summarize progress of project to key stakeholder accurately. Manage endtoend delivery for strategic and/or large scale technology...

**Job Purpose * Role Purpose: - To evaluate the Murex architecture and communication with other channels be it upstream or downstream. - To prepare, troubleshoot and manage multiple Murex environment. - To review the all the deployment steps and executing the release plan in SIT, UAT and PROD environments. - Communicates with different teams to ensure...

**Job Purpose **Key Responsibilities Compliance to Unit Testing (UT) and System Testing (ST) Guidelines Ensure development unit is able to deliver projects on time and with high qualitydevelopment. Perform coding and play the role of a checker for System Test script. Ensure compliance to IT standards, SDLC standards, policies and procedures. Ensure...

**Job Purpose Role Purpose: To evaluate the Murex architecture and communication with other channels be it upstream or downstream. To prepare, troubleshoot and manage multiple Murex environment. To review the all the deployment steps and executing the release plan in SIT, UAT and PROD environments. Communicates with different teams to ensure everyone is on...

**Job Purpose **Key Responsibilities ** - Take ownership of issues and lead the collaboration with multiple teams within GT, systems owners, users and/or vendor, where applicable, to facilitate the incident/ problem troubleshooting/resolution, root cause analyses, recovery and restoration and change management process in accordance with the established SOP...

**Job Purpose **Key Responsibilities * **Improving Existing Process** - Simplify manual process through scripts (Unix shell, etc.) - Responsible for identify inefficient area and inform the unit head as backlog for future improvement. **Provide Technical Support** - Work closely with Level 1 and Level 3 support. - Provide timely update of progress for...

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a .Net Application Production Support Analyst to join our team in Malaysia, Wilayah Persekutuan Kuala Lumpur (MY-14),...

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a .Net Application Production Support Analyst to join our team in Malaysia, Wilayah Persekutuan Kuala Lumpur (MY-14),...