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Manager, Transforming Customer Journey My
1 week ago
**KEY RESPONSIBILITIES**
**Apps Deployment**:
Deployment of micro-services (Docker on Kubernetes, AliCloud)
Deployment of web pages (Apache web server)
Manage system configuration changes and monitor performance
Start/stop micro-services/web server
Validate network connectivity (basic ping, telnet, curl)
Private/Public certificate update
DR preparation and testing
**Incident & Problem management**:
Troubleshooting and resolve issues in timely manner
Providing support to other teams
Pull logs for troubleshooting purposes (micro-services, DB)
Log L2 issue resolutions and activities.
Alerts monitoring (Nagios, AliCloud)
**Weekly reporting**:
Report L2 issues and resolutions to respective scrum masters
**COMPETENCIES AND SKILLS**
Knowledge of databases and SQL
Knowledge of cloud (AliCloud)
Knowledge of git (GitLab)
Self-starter, Problem-solving and Eager-to-learn attitude
Good collaboration and teamwork skills
Knowledge on programming language/automation/shell scripting/yml/json/security is an added advantage.
Working Experience : 7 to 10 years
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