Commercialization Manager, Next Gen Bizchannel My

6 months ago


Malaysia CIMB Group Full time

**Key Responsibilities**
- Deliver Operational readiness - working with Product Managers and Journey Experts to ensure business processes and procedures are in place.
- Deliver Regulatory readiness - working with compliance team to comply with country regulatory framework.
- Deliver Commercial readiness - working with frontline units (Sales, RM, and Branch) and marketing and communication teams, on user guides, pitch books, internal training market announcements.
- Conducts program update (progress and risks) to stakeholders and senior leadership.
- Work with Compliance & 3rd party consultant on Independent Assessment.
- Grow customer engagement across channels, maximising opportunities across customer touchpoints.
- Collaborate with Migration Team to ensure alignment of strategy in the migration plan.
- Collaborate with other business units, acting as the voice of the customer



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