Commercialization Manager, Next Gen Bizchannel My

2 weeks ago


Malaysia CIMB Group Full time

**Key Responsibilities**
- Deliver Operational readiness - working with Product Managers and Journey Experts to ensure business processes and procedures are in place.
- Deliver Regulatory readiness - working with compliance team to comply with country regulatory framework.
- Deliver Commercial readiness - working with frontline units (Sales, RM, and Branch) and marketing and communication teams, on user guides, pitch books, internal training market announcements.
- Conducts program update (progress and risks) to stakeholders and senior leadership.
- Work with Compliance & 3rd party consultant on Independent Assessment.
- Grow customer engagement across channels, maximising opportunities across customer touchpoints.
- Collaborate with Migration Team to ensure alignment of strategy in the migration plan.
- Collaborate with other business units, acting as the voice of the customer



  • Malaysia CIMB Group Full time

    **Key Responsibilities** - Provide effective end-user support for NGB. - Building FAQ and knowledge database. - Coaching the internal users on new and existing client onboarding process. - Engagement with delivery and commercialisation teams on common issues and drive resolutions/solutions, either technical or through user education. - Understanding the...


  • Malaysia CIMB Group Full time

    Key Responsibilities Provide effective enduser support for NGB. Building FAQ and knowledge database. Coaching the internal users on new and existing client onboarding process. Engagement with delivery and commercialisation teams on common issues and drive resolutions/solutions, either technical or through user education. Understanding the existing BizChannel...


  • Malaysia CIMB Group Full time

    **Key Responsibilities** - Assist in the Migration rollout for NGB BizChannel Customers. - Manage enquiries from internal and external business customers pertaining NGB client migration. - Resolve customer complaints/issues by following up with the required Departments, & vendor to response to the customers on the outcome. - Highlight IT/Systems related...


  • Malaysia CIMB Group Full time

    **Key Responsibilities** - Manage in designing, planning, and managing the client migration process. - Lead the migration team to conduct assessments on client profile in BizChannel to produce common sets of demography critical for the migration plan. - Rapidly brings to life change in migration strategy for customers and channels. - Work with customers in...


  • Malaysia CIMB Group Full time

    Key Responsibilities Assist in the Migration rollout for NGB BizChannel Customers. Manage enquiries from internal and external business customers pertaining NGB client migration. Resolve customer complaints/issues by following up with the required Departments, & vendor to response to the customers on the outcome. Highlight IT/Systems related issues to the 2...


  • Malaysia CIMB Group Full time

    Key Responsibilities Manage in designing, planning, and managing the client migration process. Lead the migration team to conduct assessments on client profile in BizChannel to produce common sets of demography critical for the migration plan. Rapidly brings to life change in migration strategy for customers and channels. Work with customers in gathering...


  • Malaysia CIMB Group Full time

    **Key Responsibilities** - Coordinate the Sprint planning & testing activities. - Provide business requirements and design align with UI/UX style guides and framework. - Key contributors in ensuring design fit for targeted user personas. - Accountable for the business and product value delivery (from idea through to build, deploy, commercialization and...


  • Malaysia CIMB Group Full time

    Key Responsibilities Coordinate the Sprint planning & testing activities. Provide business requirements and design align with UI/UX style guides and framework. Key contributors in ensuring design fit for targeted user personas. Accountable for the business and product value delivery (from idea through to build, deploy, commercialization and operations)....


  • Malaysia CIMB Group Full time

    **Key Responsibilities** - Lead and manage Product Owners & UI/UX designers, working with them to support and improve the customer journey as well as transforming Transaction Banking products and services using new technology. - Identify and implement new opportunities through the customer journey to deliver high performing, agile customer interactions and...


  • Malaysia CIMB Group Full time

    Key Responsibilities Lead and manage Product Owners & UI/UX designers, working with them to support and improve the customer journey as well as transforming Transaction Banking products and services using new technology. Identify and implement new opportunities through the customer journey to deliver high performing, agile customer interactions and...


  • Malaysia CIMB Group Full time

    **Key Responsibilities** - Drive strategic partnerships with value added services (VAS) players in the industry to strengthen NGB offering to SME segments and beyond. - Responsible to bring the offering from inception to commercialization including setting and actively tracking key milestones and deliverables. - Responsible to prepare business requirements...


  • Malaysia Manpower MY Full time

    **Commercial Finance Admin Analyst (Thai Speaker)** In this position you will be responsible for reviewing our pricing structures, providing commercial insight to our leaders and improving pricing governance. This is a pivotal role for the business, where you will work closely with senior leaders across multiple divisions, supporting them with insights...


  • Malaysia Manpower MY Full time

    Commercial Finance Admin Analyst (Thai Speaker)In this position you will be responsible for reviewing our pricing structures, providing commercial insight to our leaders and improving pricing governance.This is a pivotal role for the business, where you will work closely with senior leaders across multiple divisions, supporting them with insights into margin...

  • Commercial Manager

    1 week ago


    Malaysia Air Arabia Full time

    Date:22 Mar 2024Company:Air Arabia PJSC (G9)Location:MYCountry:MY- Special Note -Job PurposeTo manage the sales team in the assigned territory for Air Arabia Group, ensuring successful performance in sales and operations. Develops, executes strategy, action plans, and working procedures; drives the teams to achieve objectives by maximizing sales and...


  • Malaysia CIMB Full time

    Job Purpose To serve as a Team Member for the Business Requirements pillar in Project Rubik core team. Project Rubik is CIMB Bank’s initiative to replace 1View, its incumbent Customer Relationship Management (CRM) application. 1View is used by 5,800 users across the Bank’s primary channels (branch, contact centre, retail telemarketing, mobile sales,...


  • Malaysia CIMB Full time

    Job Purpose To serve as a Team Member for the Business Requirements pillar in Project Rubik core team. Project Rubik is CIMB Bank’s initiative to replace 1View, its incumbent Customer Relationship Management (CRM) application. 1View is used by 5,800 users across the Bank’s primary channels (branch, contact centre, retail telemarketing, mobile sales,...

  • Commercial Manager

    2 weeks ago


    Malaysia Air Arabia Full time

    **Date**:22 Mar 2024**Company**:Air Arabia PJSC (G9)**Location**:MY**Country**:MY- Special Note - **Job Purpose** To manage the sales team in the assigned territory for Air Arabia Group, ensuring successful performance in sales and operations. Develops, executes strategy, action plans, and working procedures; drives the teams to achieve objectives by...

  • Commercial Manager

    1 week ago


    Malaysia Monroe Consulting Group Full time

    Commercial Manager ( Arabic Speaking):- Sector: Monroe Hospitality- Contact: Parveenjit Kaur- Client: Monroe Consulting Group- Location: Malaysia- Salary: Negotiable- Expiry Date: 17 October 2023- Job Ref: BBBH430246_ Executive recruitment company Monroe Consulting Group is currently hiring on behalf or our is looking for an experienced Commercial Manager to...


  • Malaysia GE HEALTHCARE Full time

    Senior Commercial Support Specialist, SEA6 Regional Head of Talent Acquisition at GE HealthCare The Senior Commercial Support Specialist, SEA6 role will be responsible for driving commercial excellence across wing-to-wing commercial support processes. The role will be focusing on overseeing tender submission, order booking management, and commercial support...


  • Malaysia GE HEALTHCARE Full time

    Senior Commercial Support Specialist, SEA6 Regional Head of Talent Acquisition at GE HealthCare The Senior Commercial Support Specialist, SEA6 role will be responsible for driving commercial excellence across wing-to-wing commercial support processes. The role will be focusing on overseeing tender submission, order booking management, and commercial support...