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Account Manager

2 months ago

George Town, Malaysia SHMG International Sdn Bhd Full time

Responsibilities

Handle inquiries and requests from customers and address their needs

Stay on top of accounts, making sure they receive services that are within their budget and meet their needs

Meet regularly with other team members to discuss progress and find new ways to improve business

Generate progress reports for clients and senior leaders within the organization

Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM4,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Georgetown: Reliably commute or planning to relocate before starting work (required)

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