Sales Manager

3 days ago


Kuala Lumpur, Malaysia ServiceSource Full time

At ServiceSource, we strive to find and grow exceptional people like you.

Working at ServiceSource, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you.

ServiceSource is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.

Duties and Responsibilities:

- Lead, develop and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
- Provide accurate weekly, monthly and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up-to-date
- Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities
- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
- Analyze data, performance and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories
- Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction
- Act as a point of escalation for the client and respond in a timely manner to any issues - Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
- Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client
- Work closely with client contact on reporting and forecasting
- Ensure team alignment to achieve operating plan targets, sales targets and client performance targets (CPTs)
- Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team
- Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)
- Ensure high level of professionalism during all interactions with team and client
- Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met
- Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience
- Lead team to effectively influence buying/renewal process to achieve greater client satisfaction

Qualifications:

- Bachelor’s degree
- Minimum 3 years proven work experience in a sales leadership role (or similar)
- Consistent track record of success with a passion for exceptional customer experience and driving team results
- Must be well-versed in High Performance Selling methodologies
- Results-driven, analytically proficient, strategically minded with an operational outlook
- Excellent people management, leadership and coaching skills
- Strong record of developing and retaining high potential employees
- Experience in a fast-paced high-volume sales environment with tight deadlines in a dynamic working environment
- Excellent listening and problem-solving skills
- Excellent verbal and written communication skills, both internally and externally
- Ability to maximize revenue through best practices
- Highly organized with the ability to handle multiple priorities
- Strong knowledge of MS Office programs
- Demonstrated ability to prioritize and multi-task in a time-sensitive environment
- Demonstrated ability to make timely and sound decisions; make decisi



  • Kuala Lumpur, Malaysia Assistant Corporate Sales Manager Full time

    -Job Highlights - South East Asia’s Leading Payment Gateway Provider Medical, Dental and Optical Benefits Free Daily Breakfast and Fresh Fruits -Job Description **Get to know the role and the day-to-day activities**: - Manages corporate accounts to ensure clients' needs are met efficiently and professionally. - In charges of retention of corporate...


  • Kuala Lumpur, Malaysia Sales Innovation.io Full time

    **Role Overview** As an Enterprise Sales Representative at Sales Innovation.io (SI.io), you will be responsible for driving revenue growth by identifying, prospecting and closing enterprise-level clients. This role offers a unique opportunity to be part of a high-performing team and play a pivotal role in our company's success. This is a remote role. To be...

  • Assistant Manager

    6 months ago


    Kuala Lumpur, Malaysia TOPAIRE SALES & SERVICES SDN BHD Full time

    Responsibilities: Provide sales teams with product knowledge and training. Monitor product inventory levels and coordinate with supply chain and logistics teams to ensure adequate stock. Manage inventory turnover and minimize excess stock. Address any product quality issues with the OEM manufacturer. Liaise with Local OEM manufacture on product drawing...

  • Demand Gen

    7 months ago


    Kuala Lumpur, Malaysia Sales Innovation.io Full time

    **Role Overview** You will be responsible for creating and implementing comprehensive lead generation programs, qualifying leads and generating high-quality pipeline for the Business Development Managers to close. You’ll identify and initiate long-term, C-level relationships with new high-value customers and have the opportunity to represent multiple...


  • Kuala Lumpur, Malaysia RICH PHARMA SALES SDN BHD Full time

    Assistant / Sales Manager (MYR 6,000- 10,000) based in Kuala Lumpur Job Highlights ï - ¬ Rewarding remuneration package ï - ¬ Work-life balance ï About CellLabs® CellLabs was established in the year 2006 and launched numerous of its own health and beauty supplements; with flagship products that include the Sheep Placenta ranges. Engaging in the...

  • Operation Manager

    2 days ago


    Kuala Lumpur, Malaysia L H Sales & Marketing Sdn Bhd Full time

    **RESPONSIBILITIES**: - Oversee and coordinate day-to-day activities - Provide training & meeting with the organization - Provide inspired leadership for the organization. - Overseeing inventory (Reduce trade unserved order, right targeted inventory level, ensure IRA count conducted with reconciliation) - Work closely & cooperate with Sales Team to ensure...


  • Kuala Lumpur, Malaysia ACTIONWORKS GLOBAL SALES GROUP SDN BHD Full time

    ACTIONWORKS GLOBAL is a marketing agency specializing in Physical Marketing, Recruitment, Training and Business Development. **What you need to do**: - Attending to customer inquiries, assisting and supporting the sales delivery process - To provide excellent sales service to customers and clients - Build and maintain relationships with potential...


  • Kuala Lumpur, Malaysia ACTIONWORKS GLOBAL SALES GROUP SDN BHD Full time

    ACTIONWORKS GLOBAL is a marketing agency specializing in Physical Marketing, Recruitment, Training and Business Development. **What you need to do**: - Attending to customer inquiries, assisting and supporting the sales delivery process - To provide excellent sales service to customers and clients - Build and maintain relationships with potential...


  • Kuala Lumpur, Malaysia Rich Pharma Sales Sdn Bhd Full time

    **Responsibilities**: - This role is CATCH! Great compensation, Excellent internal promotion opportunity ( existing talents always comes first ), and a place where your efforts will be paid off. We are still looking to grow and expand the business, as long as you are driven and committed, this shall be a platform for you to shine bright TOGETHER!This role...

  • Sales Manager

    6 months ago


    Kuala Lumpur, Malaysia People Pathfinders Sdn Bhd Full time

    **The company** Our client is a European forwarder, family-owned business with more than 500 years market presence, supported by over 7000 employees in 150 offices and network globally. They provide integrated solutions including airfreight, seafreight, land transport, warehousing, and industry solutions. Reporting to the Head of Sales Southeast Asia and...

  • Sales Manager

    7 months ago


    Kuala Lumpur, Malaysia Madison Technologies (Madison CI Pte Ltd) Full time

    **Position: Sales Manager** **Location**:Remote **About Us**: Madison Technologies is a leading software development company started by the founding CTO of Gojek, Sheran Gunasekera. Madison specializes in creating innovative and cutting-edge software solutions for businesses across various industries. The team works remotely spread out across Singapore,...

  • Sales Manager

    7 months ago


    Kuala Lumpur, Malaysia Sofitel Kuala Lumpur Damansara Full time

    As Sales Manager, you will be responsible for driving sales strategies to increase revenue, developing strong relationships with clients, and promoting our luxury hotel services to various market segments. Your role will involve identifying new business opportunities, maintaining existing accounts, and ensuring a high level of client satisfaction. **Sales...

  • Sales Manager

    7 months ago


    Kuala Lumpur, Malaysia UMediC Healthcare Full time

    **Key Responsibilities**: - Lead and manage a team of sales representatives in medical/healthcare to achieve sales targets and KPIs. - Develop and execute comprehensive sales plans and strategies to drive business growth and increase market penetration. - Identify new business opportunities and develop relationships with key clients and partners. - Oversee...

  • Sales Manager

    7 months ago


    Kuala Lumpur, Malaysia JRG Capital Full time

    **Responsibilities**: - Acquisition of new clients - Lead conversion from numerous marketing channels - Creating a short - and long-term sales plan with the intention of achieving the given objectives - Consistently meet revenue goals in accordance with team/organizational goals - Actively looking for possibilities to upsell and cross-sell to existing...

  • Sales Manager

    2 days ago


    Kuala Lumpur, Malaysia Nityo Infotech Services Pte. Ltd. Full time

    **Designation**: Sales Manager with Staffing sales experience **Hiring Company**: Nityo Infotech services **Location**: Kuala Lumpur,Penang, Malaysia **Skiils**: only looking sales manager with staffing sales and handle the clients

  • Sales Manager

    7 months ago


    Kuala Lumpur, Malaysia Kamileon Fitness Full time

    The Sales Manager for our fitness club plays a critical role in driving revenue growth and ensuring the overall success of our club. This individual will be responsible for leading a sales team, developing and implementing sales strategies, and fostering a culture of exceptional customer service. The Sales Manager will also collaborate with other departments...

  • Sales Manager

    7 months ago


    Kuala Lumpur, Malaysia Trade Quo Global Ltd Full time

    We are looking for a Sales Manager to join our TradeQuo team. We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper...

  • Sales Manager

    6 months ago


    Kuala Lumpur, Malaysia Glints Full time

    **Exciting Sales Manager opportunity!** We are seeking a dynamic Sales Manager on behalf of our client to drive the Company's success by achieving revenue targets through strategic planning and innovative sales techniques. **Key Responsibilities**: - Execute direct sales responsibilities based on the company's strategy, meeting quarterly targets. -...

  • Sales Manager

    6 days ago


    Kuala Lumpur, Malaysia Sunway Property Full time

    **What’s your job like?** - To lead and manage sales team to ensure monthly, quarterly and annual sales targets are achieved. - To lead, supervise, monitor and organize all resources to carry out sales implementation exercise and update HOD to ensure all sales activities are executing successfully. - Responsible in developing sales strategies, propose...

  • Sales Manager

    7 months ago


    Kuala Lumpur, Malaysia Tab Global Full time

    **Sell for the Industry’s Best Business Intelligence Provider in the Finance Industry** TAB Global Pte Ltd, headquarters in Singapore, with small offices in Beijing, Dubai, Kuala Lumpur and Manila, and freelancers in other parts of the world is the foremost brand name covering the financial services industry. The Company’s core products include...