Current jobs related to Helpdesk Agents - Johor Bahru - Talreso Consultancy and Advisory Sdn Bhd
-
IT Helpdesk Support Analyst
8 months ago
Johor Bahru, Malaysia ITCAN Pte Ltd Full timeProvide First Call Resolution (FCR) technical support - Troubleshoot and investigate cause of user’s problem - Update work information with all troubleshooting steps used in the ticketing system - Set Incident to “Resolved” if User’s problem has been solved - Reassign ticket if agent is unable to resolve ticket - **Work location: Singapore** **Job...
Helpdesk Agents
3 months ago
_**More Than Just a Job, We Offer an Opportunity to Grow your Career APPLY NOW**_
- Resolving customer complaints and providing accurate information to improve customer’s satisfaction
- Achieve KPI and SLA
**Requirements**:
- Good English and Bahasa Malaysia communication skills
- SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided
- Able to start immediately
**Location**:
- Nusa Jaya, a fast-developing city that offers a variety of great opportunities
- (FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)
**Additional Benefits**:
- Basic + Attractive additional allowances
- Annual Leave, Medical and Insurance Coverage
- FREE shuttle service provided
- Opportunity for career growth with an International BPO Company
- Friendly colleagues & positive work environment
**Salary**: RM2,000.00 - RM2,800.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is your expected salary?
- Are you able to join immediately?
