Online Custome Service Executive

As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...

ResponsibilityDeliver fair outcome to our customers and ensure the quality of service in place.Actively share customer feedback with internal departments to improve the customer experience.Actively respond to the feedback received from social media.Work with internal teams to ensure the pre & post service for all products are in place.RequirementsWith 1+...

**Responsibilities: - ** - To meet daily sales target - To manage the overall online sales performance or functions. - Entertain Customer Service or dealers for any inquiry related to sales or outlet (product & service, operation, performance, KPI, dealer recruitment etc). - Communicate with internal departments and external parties, ensure smooth execution...

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

**Responsibilities: - ** - To meet daily sales target - To manage the overall online sales performance or functions. - Entertain Customer Service or dealers for any inquiry related to sales or outlet (product & service, operation, performance, KPI, dealer recruitment etc). - Communicate with internal departments and external parties, ensure smooth execution...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Key Responsibilities:Manage Online Platform Operations: Supervise the daily operations of various e-commerce marketplaces.Plan Marketing Activities: Develop and execute effective marketing strategies across online channels.E-commerce Expertise: Possess experience working with e-commerce platforms such as Shopee, Lazada, and TikTok Store.The ideal candidate...

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**1. Responsible for dealers’ online ticketing enquiry solution as following: - ** 1.1. Part activation 1.2. check part availability 1.3. Order Management (placing orders / order cancellation) 1.4. checking on claim submission/ claim status 1.5. check and release blocked orders 1.6. system problems escalation to relevant IT support team **2....

**Role**:Customer Service Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service- Job Description: - Proficiency in English Communication(Speak, Read, Write) - Handling all inbound calls pertaining to customer general...

**Job Position: Customer Service Executive (**Cantonese Speaker**)** **Salary Up To RM3900** **Location: Iskandar Puteri, Johor Bahru** **Working Hour: 5 days(PH & Weekends) Rotational Shift** **Job Descriptions**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to...

Providing information about products and services including pricing, availability, delivery options, and order status - Responding to questions about products, shipping, returns, exchanges, and other topics - Providing customer service and troubleshooting issues with various ecommerce platforms such as Shopify, Shopee, Lazada etc - Answering questions about...

Handle incoming and outgoing calls and attend visitor or walk-in customers.Build relationships with existing customers to follow up with customer maintenance schedules and replacement stock.Cold calling to existing and potential customers to support sales growth.Prepare regular reports on order statuses, customer satisfaction, and complaint...

Company based in Singapore (which means you have to travel to Singapore) PDS International is a committed Personal Protective Equipment (PPE) Specialist with the mission to empower all businesses with the innovation and knowledge to keep their workplace health and safety in check. We have expanded regionally in SE Asia and we are looking for enthusiastic...

**About Our Client**: Our client is a leader in providing rejuvenating massage experiences and holistic wellness. Committed to creating a nurturing environment for both clients and employees, they offer a range of indulgent treatments, including manicures, pedicures, and waxing services. They aim to be a trusted partner in their clients' journey towards...

* **JOB DESCRIPTION**: - Manage company E-commerce platforms such as Whatsapp / Facebook Page / Instagram or Website. - Develop E-commerce strategy to promote sales via online and Live marketing - Receiving, processing and organizing the shipments/delivery of the customer orders until completely receive by customers. - Build productive trust relationships...

**Key Responsibilities**: 2. Check and update with the packaging department and get back to the customer once the order processing time exceed. 3. Follow up with the packaging department and get back to the customer if there is any packaging error that occurred in a timely manner. 4. Check and follow up with courier service and get back to the customer if...

To create creative ideas for marketing plans. - To reply and follow up existing customers. - Develop new customer database via creative sales. - Liaise with customers and manage customers’ orders. - Execute and support sales and marketing activities implemented by the management - Planning and manage social media and our online platform. - To oversee,...

Job Description: - Home Based - Active, friendly - Need to answer the calls - To maintain the good relationship with customers - Know the communication and computer skills **Salary**: From RM2,000.00 per month

Customer Focused RoleWe are looking for a Customer Satisfaction and Sales Growth Expert who can build and maintain strong relationships with customers to ensure their satisfaction and loyalty. This is a full-time hybrid role that requires the candidate to have excellent customer satisfaction, sales operations, communication, and relationship building...