Online Custome Service Executive
4 weeks ago
_**CALLING ALL FRESH SCHOOL LEAVERS(SPM) OR FRESH GRADS WANTING TO KICK START YOUR CAREER.**_
**Opportunity to work for a renowned BPO company as an Online customer service executive.**
**Job Scope**:
- Act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Handling customer complains in a calm and collected manner.
- Deliver world-class customer service while responding to customer inquiries and concerns.
**Requirements**:
- Required language(s): Fluent in English or Bahasa Malaysia.
- Added advantage for Mandarin speakers.
- Good verbal and written communication skills.
**Why Join Us?**
- Free Shuttle service provided from selected areas
- Basic + additional allowances
- Urgent hiring
- Friendly colleagues & positive work environment
**Working Hours**:
- Rotational shifts (Mon - Sun)
- 9 hours working (inclusive 1 hour break)
**Job Types**:
- Contracts (24 months)
**Salary**: RM2,000.00 - RM2,600.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Performance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (required)
**Language**:
- English and Bahasa (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
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