Customer Support Executive

**Handle Backend customer service** **Responsibilities**: - Be a problem solver, entrusted with handling customer’s enquiries and feedback to achieve win-win situation. - Coordinate by managing schedules, updating status and communicating relevant information - To generate weekly / monthly customer report. - Interface with customers in regards to...

**We offer attractive salary and benefits, hybrid work arrangement and Flexi-time arrangement** **Responsibilities**: - Maintain thorough knowledge of company’s services - Achieve or exceed customer service targets and objectives - Deliver on service-level-agreement commitments made to customers on availability, reliability and respond turnaround time -...

**About the Role:**We are seeking a skilled Customer Support Specialist to join our team at SupportYourApp. As a key member of our support team, you will be responsible for providing exceptional customer service via chats and emails. You will work with customers from diverse backgrounds, supporting them in both Chinese and English.In this role, you will have...

As a Sales Support Executive, you will play an important role in performs sales supporting and administrative works within the organization. **Area of Responsibility** - Prepare quotations and follow-up with customers - Prepare and process purchase orders, sales orders and delivery orders - Prepare shipping documents and liaise with forwarders on...

**The company** Our client is an international logistics and freight forwarding company that offer transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. Reporting to the Sales Support Manager, the Sales Support...

**Headcount**: 1 (New - start up) **Responsibilities**: - Responsible for all operational matters of the plant and supervision of all the works and activities performed at the plant to ensure that the plant performance targets and objectives are achieved, - Develop and communicate the site specific long term and short term business strategies and...

**The company** Our client is an international logistics and freight forwarding company that offer transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. Reporting to the Sales Support Manager, the Sales Support...

**Responsibilities**: - Work with a variety of different clients and end-users providing service that is friendly, fast, and efficient through phone and Internet. - Work with a ticketing system to document, prioritize and resolve support requests - Liaise with the internal support team to resolve issues and system updates - Manage support cases to ensure...

__ Job Highlights: - Basic + Allowance + Incentives + Bonus - Solana Care Package (Group Medical Insurance, Laptop subsidy, etc) - On job training, Team Building Event & Exercise activities - Positive & competitive working environment - Opportunity to climb the corporate ladder in the future. **Responsibilities** - Administration and documentation works -...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

Provide first level contact and convey resolutions to customer - Properly escalate unresolved queries to the next level of support - Ensure customer enquiries are followed up in a timely manner - Diagnose and resolve software issues **What you'll get in return** - Competitive Salary Package - Comprehensive Benefits (Bonus + Allowance) - Structured Career...

Job description Are you a skilled Purchasing Specialist looking for a new opportunity in the Electronics Industry? Our Employment Agency is currently working with a Global Fortune 500 Company in this industry to help them find top talent to join their team based in Johor. **Responsibilities**: Manage the order status process to ensure accurate shipping and...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Position : Community Outreach Specialist** **Working Days**: 5 days per week ( Sunday - Thursday / 8.30 am - 4.30 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To explain to citizen about Digital Identity Verification Platform is for...

Company based in Singapore (which means you have to travel to Singapore) PDS International is a committed Personal Protective Equipment (PPE) Specialist with the mission to empower all businesses with the innovation and knowledge to keep their workplace health and safety in check. We have expanded regionally in SE Asia and we are looking for enthusiastic...

1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...

Provide Ecommerce support for all Aspial Lifestyle business brands (Maxi Cash, Goldheart & Lee Hwa). The role manages the back-end Ecommerce cycle from data management, campaign management to order processing & fulfilment. - Maintenance of Ecommerce database (pricing, description, specification, images) - Inventory management such as check to verify...

Human Resource Consultancy and Advisory, from Executive Search, Training, Payroll to Outsourcing Services SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

**Responsibilities**: - To service existing merchants/ dealers. - Providing continuous support, training and briefing to all new and existing dealers/ merchants. - Attend to enquiries/ feedbacks and complaints in a timely and professional manner to customers and business partners. - Monitoring and update superior on a regular basis from the market response/...

**Gain the Experience You Need Today. Your Opportunity to be apart of an Award Winning International BPO Company!** - Handling inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other issues related to the company's products - Resolving customer complaints and providing accurate information to improve customer’s...