Customer Service Executive

ResponsibilityDeliver fair outcome to our customers and ensure the quality of service in place.Actively share customer feedback with internal departments to improve the customer experience.Actively respond to the feedback received from social media.Work with internal teams to ensure the pre & post service for all products are in place.RequirementsWith 1+...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Role**:Customer Service Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service- Job Description: - Proficiency in English Communication(Speak, Read, Write) - Handling all inbound calls pertaining to customer general...

**Job Position: Customer Service Executive (**Cantonese Speaker**)** **Salary Up To RM3900** **Location: Iskandar Puteri, Johor Bahru** **Working Hour: 5 days(PH & Weekends) Rotational Shift** **Job Descriptions**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to...

Handle incoming and outgoing calls and attend visitor or walk-in customers.Build relationships with existing customers to follow up with customer maintenance schedules and replacement stock.Cold calling to existing and potential customers to support sales growth.Prepare regular reports on order statuses, customer satisfaction, and complaint...

Company based in Singapore (which means you have to travel to Singapore) PDS International is a committed Personal Protective Equipment (PPE) Specialist with the mission to empower all businesses with the innovation and knowledge to keep their workplace health and safety in check. We have expanded regionally in SE Asia and we are looking for enthusiastic...

As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...

Customer Focused RoleWe are looking for a Customer Satisfaction and Sales Growth Expert who can build and maintain strong relationships with customers to ensure their satisfaction and loyalty. This is a full-time hybrid role that requires the candidate to have excellent customer satisfaction, sales operations, communication, and relationship building...

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

Job Responsibilities: - Conduct telesales to new and existing customers to promote services and secure new business - Achieve monthly team sales target - Build strong client relationships with customers - Follow up and handle customer enquiries - Make customers understand on services that we are providing - Provide customer service support to customers -...

**Responsibilities**: - Job Responsibilities: - Conduct telesales to new and existing customers to promote services and secure new business - Achieve monthly team sales target - Build strong client relationships with customers - Follow up and handle customer enquiries - Make customers understand on services that we are providing - Provide customer service...

_**CALLING ALL FRESH SCHOOL LEAVERS(SPM) OR FRESH GRADS WANTING TO KICK START YOUR CAREER.**_ **Opportunity to work for a renowned BPO company as an Online customer service executive.** **Job Scope**: - Act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with...

Our client is one of the **leading international company **providing customer service to its international customers! Your role will be responsible to identify the customers' needs and respond proactively to all of their concerns and manage the day-to-day customer service operations. It’s a good opportunity to begin a career with our client. **JOB...

Handling daily jobs for both import and export shipments. (i.e: Bill of Lading, Arrival Notice, Invoices & Manifest) - Handling any document inquiries from internal/ external customers. - Provide excellent customer service in export and import operations, proactive in arranging and coordinating with customers on all shipping relevant matters. - Coordinate...

Duties & Responsibilities: - Handle a large volume of incoming customer service calls. Contact a large number of customers daily. Produce sales leads from the inquiries received. Quickly detect & analyse each customer’s needs in order to assist them. Grow long-term relationships with customer based on trust. Offer accurate & appropriate advice each...

We are hiring for staff to work in Singapore: - Good Customer Service Skills - Able to use Microsoft Excel & Word - Able to work in fast-paced working environment - Able to communicate in mandarin with customers - Good Time management with ability to prioritise responsibilities JOB RESPONSIBILITIES - Providing sales administrative support and co-ordination...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Well-written Bahasa english Communication Skills typing skills Excellent Communication Strong Communication Skills (Verbal and...

To enhance customers’ satisfaction and company image. - Responsible to fulfil customers’ requirements and issue solving. - Responsible to collect customers feedback for company improvement in the future. - To deliver and provide accurate responses. **Requirements**: - Required language(s): Bahasa Malaysia, English. Proficiency in Mandarin would be an...

**Responsibilities**: - To service existing merchants/ dealers. - Providing continuous support, training and briefing to all new and existing dealers/ merchants. - Attend to enquiries/ feedbacks and complaints in a timely and professional manner to customers and business partners. - Monitoring and update superior on a regular basis from the market response/...