Customer Service Officer
2 weeks ago
Key Highlight:
- 1 year contract
- Salary range from RM2,500 - RM3,200
- Well-known telco company
**Requirements**:
- Minimum SPM holder
- 1-3 years’ experience in customer service industry.
- Excellent written and verbal communication skills in both English and Bahasa Malaysia
- Strong computer and typing skills.
- Willing to work in a shift environment.
Job Duties:
- Respond to customers through our social channels in a timely, friendly, and professional manner.
- Handle any complaints, end to end by working closely with other departments as well as vendors
- Keeping updated on our latest products and services.
- Answer all enquiries, complaints and request received via web, Live Chat/WhatsApp, and Social media channels.
- Channel the voice of customers to the relevant stake holders for consolidation.
- Ensure that cases are managed in a timely manner, which supports our department goals on agreed SLA’s on complaint handling.
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: RM2,500.00 - RM3,700.00 per month
Schedule:
- Monday to Friday
- Rotational shift
-
Tele Recovery Customer Service Officer
2 weeks ago
Bandar Sunway, Malaysia MyRecovery Management Sdn Bhd Full timeTELE RECOVERY OFFICER/ CUSTOMER SERVICE: - BERPENGALAMAN / TIADA PENGALAMAN LAYAK MEMOHON - GAJI BASIC BERMULA DARI RM1500 - RM2000 (KWSP & SOCSO - WAKTU PEJABAT - BONUS HARIAN* (PERFORMANCE BONUS) - KENAIKAN GAJI POKOK - 3 BULAN - KERJA SEPENUH MASA / PERMANENT ) - GAJI BASIC + KOMISEN BOLEH MENCECAH RM 5000 - RM6000 - LATIHAN AKAN DIBERIKAN - UMUR 20...
-
Customer Service Admin Executive
2 weeks ago
Bandar Sunway, Malaysia Enso S&A Health House Sdn Bhd Full time**Key Responsibilities**: **Customer Service**: - Provide accurate information about products, services, pricing, and company policies to customers. - Assist customers in resolving issues, troubleshooting problems, and escalating complex cases as necessary. - Maintain a positive and empathetic attitude while addressing customer needs, aiming to exceed their...
-
Customer Service Representative
2 days ago
Bandar Sunway, Malaysia PACIFIC ASIAWIDE CORPORATION Full time**VACANCY: CUSTOMER SERVICE REPRESENTATIVE** - Working Hours: 9am - 6pm (Monday - Saturday) - Company has given a Training - No experience required - Income RM2500++ - Better to work ASAP - Only Malaysians - Bonus / Travelling - Have a good disciplined attitude **LOCATION OFFICE: NO. 2, 1ST FLOOR, JALAN PJS 8/12, BANDAR SUNWAY (NEAR KTM SETIA JAYA / BRT...
-
Customer Service
2 days ago
Bandar Sunway, Malaysia One Mobile Care Sdn Bhd Full timeJob description Customer Service Representative **Samsung Authorized Service Center** **Sunway Pyramid Shopping Mall, Subang Jaya** Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift...
-
Customer Service
3 weeks ago
Bandar Sunway, Malaysia One Mobile Care Sdn Bhd Full timeJob description Customer Service Representative Samsung Authorized Service Center Sunway Pyramid Shopping Mall, Subang Jaya Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours,...
-
Customer Service Assistant
3 weeks ago
Bandar Sunway, Malaysia Matchlink Sdn Bhd Full timeJob Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...
-
Customer Service Executive
3 weeks ago
Bandar Sunway, Malaysia Matchlink Sdn Bhd Full timeJob Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...
-
Customer Service Executive
2 weeks ago
Bandar Sunway, Malaysia Sunway Medical Centre Full time**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...
-
Customer Service Executive
2 days ago
Bandar Sunway, Malaysia Sunway Medical Centre Full time**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...
-
Customer Service Executive
2 days ago
Bandar Sunway, Malaysia Sunway Medical Centre Full time**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...
-
Customer Service
16 hours ago
Bandar Sunway, Malaysia SIMANA NETWORK SDN BHD Full timeWe established since 2000, we are well established company. We develop customer base and give marketing solutions for cooperate company in Banking industries, Telco industries and NGO. With 22 years of experience we trained and develop fresh individual to Executive and Senior Executive to lead our Organization. **BENEFITS: - ** - Travel opportunity...
-
Customer Service
2 weeks ago
Bandar Sunway, Malaysia Recruit Express Full timeExpected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback. - Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. - Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as...
-
Customer Service Executive
3 weeks ago
Bandar Sunway, Malaysia Dimerco Express Malaysia Sdn Bhd Full time**JOB PURPOSE** To improve service level, attempt to build stronger relationship with the customers and provide higher customer satisfaction at all levels. **JOB DESCRIPTIONS** - To handle costing and billing for shipments - Prepare e-payments and/or yellow vouchers for payments to the shipping liners/co-loaders for D/O collection - Resolve customers’...
-
Customer Service Executive
2 weeks ago
Bandar Sunway, Malaysia Agensi Pekerjaan Asia Recruit Sdn Bhd Full timeHandling incoming calls and enquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations - Follow up and resolve customers complains and ensure close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity **Job Type**:...
-
Customer Service Representative
3 weeks ago
Bandar Sunway, Malaysia Asia Recruit Management Sdn Bhd Full time**Responsibilities**: - Perform outbound call to customer (list provided) in order to retain customer. - Follow-up on complex cases to ensure customer satisfaction and remain as company's valued customers. - Listen, probe and question in order to clarify and understand customer needs. - Proactively promote company's products and services whenever...
-
Customer Service Executive
3 weeks ago
Bandar Sunway, Malaysia ASK Resources Full time**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...
-
Technical Customer Service
2 weeks ago
Bandar Sunway, Malaysia Asia Recruit Recruitment Agency Sdn Bhd Full timeHandling fibre troubleshoot customer service. **Job Types**: Contract, Full-time Contract length: 6 months **Salary**: RM2,500.00 - RM3,500.00 per month Schedule: - Rotational shift
-
Customer Service Admin
2 weeks ago
Bandar Sunway, Malaysia Agensi Pekerjaan Talent Recruit Sdn Bhd Full time**Company Background: Property Management** Job Responsibilities: - Attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Coordinate with the Project Manager, contractors and maintenance team on property inspection/ maintenance/ issues - Ensure smooth handover of property...
-
Customer Service Representative
2 weeks ago
Bandar Sunway, Malaysia MATCHLINK SDN BHD Full timeInteract with consumers through the phone, live chats and social media platforms - Perform service recovery should there be unresolved issues via phone communication. - Provide guidance to prepaid and postpaid users on the App usage for their convenience. - Provide explanation on handphone requirements should users enquire further. - Perform adjustments for...
-
Customer Service
2 weeks ago
Bandar Sunway, Malaysia Career International FOS Sdn Bhd Full time_**Location**:_Sunway Visio_ - **Operation Hours**:_9am-6pm | 5 days work per week including weekend_ **Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy...