Customer Service Representative

**Responsibilities**: - Perform outbound call to customer (list provided) in order to retain customer. - Follow-up on complex cases to ensure customer satisfaction and remain as company's valued customers. - Listen, probe and question in order to clarify and understand customer needs. - Proactively promote company's products and services whenever...

Job description Customer Service Representative Samsung Authorized Service Center Sunway Pyramid Shopping Mall, Subang Jaya Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours,...

1. To handle phones calls and enquiries 2. Handle administrative work and basic booking keeping 3. Perform other responsibilities and task as assigned - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints....

At The Living Depot Puchong Sdn. Bhd. - Hardware Shop, we are seeking a highly skilled Customer Service Representative to join our team.Job DescriptionAssisting Customers: Provide exceptional customer service by responding to customer inquiries, resolving issues, and offering product recommendations.Stock Arrangement: Maintain a well-organized store...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback. - Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. - Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as...

**JOB PURPOSE** To improve service level, attempt to build stronger relationship with the customers and provide higher customer satisfaction at all levels. **JOB DESCRIPTIONS** - To handle costing and billing for shipments - Prepare e-payments and/or yellow vouchers for payments to the shipping liners/co-loaders for D/O collection - Resolve customers’...

Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations - Follow up and resolve customers complains and ensure close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity **Job Type**:...

**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...

**Position Overview**: The Customer Service (Outbound Call) representative is responsible for making sales calls to promote and sell telecommunication products and services. **Key Responsibilities**: - Make outbound sales calls to potential and existing customers. - Promote prepaid, postpaid, and fiber services. - Achieve individual and team sales...

Handling fibre troubleshoot customer service. **Job Types**: Contract, Full-time Contract length: 6 months **Salary**: RM2,500.00 - RM3,500.00 per month Schedule: - Rotational shift

**Company Background: Property Management** Job Responsibilities: - Attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Coordinate with the Project Manager, contractors and maintenance team on property inspection/ maintenance/ issues - Ensure smooth handover of property...

**Key Responsibilities**: **Customer Service**: - Provide accurate information about products, services, pricing, and company policies to customers. - Assist customers in resolving issues, troubleshooting problems, and escalating complex cases as necessary. - Maintain a positive and empathetic attitude while addressing customer needs, aiming to exceed their...

**Responsibilities**: - To ensure customers are provided with professional and courteous services according to company standard - Ensures the delivery of brand promise and provides exceptional guest service at all times - Exercises responsible behaviour at all times and positively representing the company - Carries out any other reasonable duties and...

_**Location**:_Sunway Visio_ - **Operation Hours**:_9am-6pm | 5 days work per week including weekend_ **Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy...

Provide good customer services and maintain good rapport with customers. - Identify and escalate issues appropriately. - Handle customer inquiries and complaints, feedback and provide appropriate solutions and alternatives within the limits. - Ensure all follow ups are done in a timely manner. **Job Types**: Full-time, Contract Contract length: 6...

**Job Descriptions**: - Handle customer inquiries, complaints, and follow-ups. - Promote and sell mobile and fiber products, meeting sales targets. - Provide real-time assistance and monitor customer interactions on social platforms. - Troubleshoot and resolve connectivity and service issues. - Maintain detailed records, follow up on issues, and build...

3-6 months performance bonus + yearly incentive + overseas company trip - Attending to all incoming bookings for air freight shipments and updating details into system. - Monitoring of air freight shipments and to advice customer accordingly on the ETD and ETA upon enquiry. - Maintain proper documentation filing of all operations correspondences and...