Customer Call Center

A leading of Medical Industry is seeking **Customer Service Executive in call center **at Shah Alam **Highlights**: - Attractive remuneration package **Requirements**: - Malaysian only (18-35 years old) - Minimum Diploma holder - Willingness to work late/on shift as or when required - Able to communicate well in both English & Bahasa Malaysia - Have own...

Handling inbound fiber troubleshoot calls. **Job Types**: Full-time, Contract Contract length: 6 months **Salary**: RM2,500.00 - RM3,300.00 per month **Benefits**: - Cell phone reimbursement - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental Pay: - Overtime pay Application Question(s): - Are you...

_**Location**:_Sunway Visio_ - **Operation Hours**:_9am-6pm | 5 days work per week including weekend_ **Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy...

**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...

To answer incoming enquiries from clients with regards to the program and accessibility to healthcare providers or benefits under their respective plans - To interact and communicate with members on procedures of personal claims and their processing. - To be responsible for each incoming enquiry and complaint and to channel them to the appropriate internal...

**Company Industry **:Telecommunication **Salary Range**:RM2,500 - RM3,400 basic **Location**:Bandar Sunway **Working Hour and Days**: Shift Rotation and 5 working days 2 days off (not necessary on the weekend) **Responsibilities**: - Handle high volume of incoming calls regarding customers' enquiries & complaints - Maintain good relationship with...

**Immediate Vacancies with Famous Telco Industry!**: - **High Pay, OT Claimable, and Many Allowances!**: - **Handle general enquiry** **Benefit**: - Shift Allowance - Overtime - Staff benefit line - Medical **Employment Status**: **6 months Contract **(high chance to renew based on performance and chances to convert permanent) **Responsibilities**: -...

RESPONSIBILITIES Front Desk: - To be the ambassador for the center when meeting parents and visitors and to act as the first point of reference. - Desk receptionist duties including answering calls, attending to vendors, couriers, and other inquiries/correspondence. - Managing Whatsapp or other phone call or text inquiries. - Act as the point of contact...

Job description Customer Service Representative **Samsung Authorized Service Center** **Sunway Pyramid Shopping Mall, Subang Jaya** Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift...

Job description Customer Service Representative Samsung Authorized Service Center Sunway Pyramid Shopping Mall, Subang Jaya Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours,...

Provide good customer services and maintain good rapport with customers. - Identify and escalate issues appropriately. - Handle customer inquiries and complaints, feedback and provide appropriate solutions and alternatives within the limits. - Ensure all follow ups are done in a timely manner. **Job Types**: Full-time, Contract Contract length: 6...

**Responsibilities**: - a)Managing day-to-day operation to fulfill clients' requirements and KPI for their satisfaction - b) Setting up rules, policies, guidelines, process, procedure and methodology for the project, assuring implementation, maintain and enhancement - c) Planning headcount and capacity for the project operation and clients' needs - d)...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

**Responsibilities**: - Perform outbound call to customer (list provided) in order to retain customer. - Follow-up on complex cases to ensure customer satisfaction and remain as company's valued customers. - Listen, probe and question in order to clarify and understand customer needs. - Proactively promote company's products and services whenever...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

Customer Service - Outbound Working Location: Bandar Sunway, Sunway Pinnacle Working Hours: Monday - Friday ,10am-7pm **Compensation**: Basic salary RM1,800 + Phone Allowance (MYR 200) + Hardship Fee (MYR 200) + Shift Incentive (MYR 120) + Sales incentive (depending on sales). Basic Salary + Incentives up to RM3,500 **Brief Job Description**: - To handle...

Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations - Follow up and resolve customers complains and ensure close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity **Job Type**:...

**Responsibilities**: - Experience in handling basic technical / troubleshooting on home fiber related calls - Provide tech support for customers for their account. - Verified users, addressed, resolved and documented issues with customers - Identify and maximize upselling and cross selling sales opportunities. **; Requirements: - Job Requirement**: -...

JOB SCOPE - Handle inbound calls for banking enquiries. - Provide support for SG market. WORKING DAYS/HOURS - 5 days 2 days OFF - Rotational shift(9hrs) LOCATION **-Kelana Jaya** **BENEFITS**: - Shift allowance **REQUIREMENTS**: - Minimum Diploma, Bachelor's Degree(At least 1 year experience) - Fluent in English **Salary**: RM3,000.00 - RM3,500.00 per...

1. To handle phones calls and enquiries 2. Handle administrative work and basic booking keeping 3. Perform other responsibilities and task as assigned - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints....