Operation Manager for Call Center
4 weeks ago
**Responsibilities**:
- a)Managing day-to-day operation to fulfill clients' requirements and KPI for their satisfaction
- b) Setting up rules, policies, guidelines, process, procedure and methodology for the project, assuring implementation, maintain and enhancement
- c) Planning headcount and capacity for the project operation and clients' needs
- d) Analyzing daily, weekly and monthly quantitative and qualitative reports and results to provide better service and solutions
- e) Plan and develop subordinates in the project operation and developing their skill for internal career path
- f) Representing the Company to clients, getting trust from them and keeping good relationship with them for further business opportunists
- g) Report and consult to the director, superiors and other relevant division/department in the Company for any necessity
- h) Coordinating with other division/department for any kind of necessity to realize the project operation
- i) Other ad hoc job assigned by the Company and superior**Benefits**:
- EPF
- SOCSO
- Annual Leave
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Customer Call Center
4 weeks ago
Bandar Sunway, Malaysia Matchlink Sdn Bhd Full time**Position Overview**: The Customer Service (Outbound Call) representative is responsible for making sales calls to promote and sell telecommunication products and services. **Key Responsibilities**: - Make outbound sales calls to potential and existing customers. - Promote prepaid, postpaid, and fiber services. - Achieve individual and team sales...
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Customer Service in Call Center medical Industry
2 weeks ago
Bandar Sunway, Malaysia Glory HR Solutions Full timeA leading of Medical Industry is seeking **Customer Service Executive in call center **at Shah Alam **Highlights**: - Attractive remuneration package **Requirements**: - Malaysian only (18-35 years old) - Minimum Diploma holder - Willingness to work late/on shift as or when required - Able to communicate well in both English & Bahasa Malaysia - Have own...
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Customer Service Postpaid Inbound Call
4 days ago
Bandar Sunway, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time**Company Background**: Telecommunications **Responsibilities**: - Supporting on postpaid matter in call center role. - Promoting current promotion/information to the call in customer before end call. **Requirement**: - Must possess **at least 1 years’ of inbound/outbound call center experience.** **Salary Package** - Basic salary: from RM2500,...
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Call Centre Executive
4 weeks ago
Bandar Sunway, Malaysia Mediway Medical Services Sdn Bhd Full timeTo answer incoming enquiries from clients with regards to the program and accessibility to healthcare providers or benefits under their respective plans - To interact and communicate with members on procedures of personal claims and their processing. - To be responsible for each incoming enquiry and complaint and to channel them to the appropriate internal...
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Admin Assistant
7 days ago
Bandar Sunway, Malaysia SP Autism Behavioral Center Full timeRESPONSIBILITIES Front Desk: - To be the ambassador for the center when meeting parents and visitors and to act as the first point of reference. - Desk receptionist duties including answering calls, attending to vendors, couriers, and other inquiries/correspondence. - Managing Whatsapp or other phone call or text inquiries. - Act as the point of contact...
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Contact Center Customer Service
6 days ago
Bandar Sunway, Malaysia Asia Recruit Recruitment Agency Sdn Bhd Full timeHandling inbound fiber troubleshoot calls. **Job Types**: Full-time, Contract Contract length: 6 months **Salary**: RM2,500.00 - RM3,300.00 per month **Benefits**: - Cell phone reimbursement - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental Pay: - Overtime pay Application Question(s): - Are you...
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Customer Service
4 weeks ago
Bandar Sunway, Malaysia Career International FOS Sdn Bhd Full time_**Location**:_Sunway Visio_ - **Operation Hours**:_9am-6pm | 5 days work per week including weekend_ **Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy...
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Customer Service Executive
4 days ago
Bandar Sunway, Malaysia ASK Resources Full time**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...
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Wellness Consultant/wellness Assistant
2 weeks ago
Bandar Sunway, Malaysia The Living Center Full timeResponsibilities: Escort patients to treatment rooms, measure vital signs includin weight, blood pressure, pulse,temperature and document all information in patients' file. Disinfect, clean treatment room after each patient. Maintain safe and healthy work environment by establishing and following standard and complying with legal procedures. Keep supplies...
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Customer Service
2 days ago
Bandar Sunway, Malaysia Agensi Pekerjaan MatchLink Full time**Customer Service** **Job Description: - ** - To attend an inbound calls to assist an inquiries from the customers in a call center environment. - Educate the customer about the organization's products and services and direct them toward available resources for self-help. - Maximize opportunities to up sell or cross-sell company products and services in...
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Operation Executive
2 weeks ago
Bandar Sunway, Malaysia Metro Duplex Engineering Sdn Bhd Full timeMALAYSIAN CITIZEN - FEMALE ( 21 YRS AND ABOVE) - FULL TIME - APPLICANTS MUST BE FULLY VACCINATED - MALAY / ENGLISH LANGUAGE - COMPUTER LITERATE ( MS WORD / EXCEL) TRAINING WILL BE PROVIDED) - EXCELLENT COMMUNICATION & FOLLOW UP SKILL, GOOD PROBLEM SOLVING SKILLS - TEAM WORK, POSITIVE ATTITUDE & WILLING TO LEARN - AT LEAST 1 YEAR OF WORKING EXPERIENCE IN...
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Operation Executive
1 week ago
Bandar Sunway, Malaysia Metro Duplex Engineering Sdn Bhd Full timeMALAYSIAN CITIZEN - FEMALE ( 21 YRS AND ABOVE) - FULL TIME - APPLICANTS MUST BE FULLY VACCINATED - MALAY / ENGLISH LANGUAGE - COMPUTER LITERATE ( MS WORD / EXCEL) TRAINING WILL BE PROVIDED) - EXCELLENT COMMUNICATION & FOLLOW UP SKILL, GOOD PROBLEM SOLVING SKILLS - TEAM WORK, POSITIVE ATTITUDE & WILLING TO LEARN - AT LEAST 1 YEAR OF WORKING EXPERIENCE IN...
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Call Center Executive Subang Jaya
6 days ago
Bandar Sunway, Malaysia KU & KRIS PARTNERS SDN BHD Full time**TELE RECOVERY OFFICER/ CUSTOMER SERVICE**: - BERPENGALAMAN / TIADA PENGALAMAN LAYAK MEMOHON - GAJI BASIC BERMULA DARI RM1500 - RM2000 (KWSP & SOCSO - WAKTU PEJABAT - BONUS HARIAN* (PERFORMANCE BONUS) - KENAIKAN GAJI POKOK - 3 BULAN - KERJA SEPENUH MASA / PERMANENT - GAJI BASIC + KOMISEN BOLEH MENCECAH RM 3000- RM5000 - LATIHAN AKAN DIBERIKAN - UMUR 20...
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Product Manager
5 days ago
Bandar Sunway, Malaysia Dropee Full timeAs a PRODUCT MANAGER (full-time) the Employee is required to perform the following duties and undertake the following responsibilities in a professional manner. **Strategic** - Provide project management support to leaders across departments - Partner with cross-functional leaders in Engineering, Marketing, Business Development, Finance, People, Sales, and...
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Customer Care Executive
2 weeks ago
Bandar Sunway, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time**Immediate Vacancies with Famous Telco Industry!**: - **High Pay, OT Claimable, and Many Allowances!**: - **Handle general enquiry** **Benefit**: - Shift Allowance - Overtime - Staff benefit line - Medical **Employment Status**: **6 months Contract **(high chance to renew based on performance and chances to convert permanent) **Responsibilities**: -...
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Customer Service
4 days ago
Bandar Sunway, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time**Job Highlights** - Working Hours: Rotational shifts (Monday - Sunday) 5days/ week - 9 Working Hour per shift including 1 hour break. - Contract basis + Renewable - LRT Reachable **Responsibilities**: - Identify and handle customer inquiries via inbound call, assist customer in troubleshooting regarding of the products and services. - Schedule, assign or...
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Skylift Operator
4 weeks ago
Bandar Sunway, Malaysia Stealth Solutions Sdn Bhd Full time**Job description** - Operate a variety of material-moving equipment daily according to schedule and instructions from project manager, choosing and setting up the right crane, lift or hoist to complete each task safely and efficiently - Inspect machines and equipment daily, perform routine maintenance procedures and minor repairs as required and initiate...
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Skylift Operator
22 hours ago
Bandar Sunway, Malaysia Stealth Solutions Sdn Bhd Full time**Job description** - Operate a variety of material-moving equipment daily according to schedule and instructions from project manager, choosing and setting up the right crane, lift or hoist to complete each task safely and efficiently - Inspect machines and equipment daily, perform routine maintenance procedures and minor repairs as required and initiate...
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Skylift Operator
2 weeks ago
Bandar Sunway, Malaysia Stealth Solutions Sdn Bhd Full timeJob description - Operate a variety of material-moving equipment daily according to schedule and instructions from project manager, choosing and setting up the right crane, lift or hoist to complete each task safely and efficiently - Inspect machines and equipment daily, perform routine maintenance procedures and minor repairs as required and initiate...
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Telephone Operator
4 weeks ago
Bandar Sunway, Malaysia Sunway Medical Centre Full timeTo be responsible for smooth handling of incoming and outgoing calls - To answer all in-coming and out-going calls in a professional manner and to practice Standard Answering Phrase - To assist patient, make appointment through Arcus (hospital information system) - Handle irate callers professionally and courteously by helping them to resolve their issue or...